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4.1 275 ratings

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Brand	Plantronics
Model Name	C720-M
Color	Black
Form Factor	On Ear
Connectivity Technology	bluetooth

About this item

Dual connectivity
Smart sensor technology
Unmatched sound clarity
Enhanced mobility

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Plantronics - Blackwire C5220 - Wired, Dual-Ear (Stereo) Headset with Boom Mic - USB-A, 3.5 mm to connect to your PC, Mac, Ta

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In 1969, Neil Armstrong and Buzz Aldrin, along with their team at NASA were on a mission… to the moon. And they took our headsets with them. That was more than 50 years ago, and since then we have continued to enable seamless work from anywhere.
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Customer Rating	(275)	(51)	(18)	(64)	(181)	(1695)
Price	$84.99	$49.99	$94.99	$70.55	$61.30	$39.99
Sold By	AllSavings	Tech Union	Headset Advisor	GH Electronics (We Record SN#)	DocStockerStore LLC	Stavvy Sales
Brand	Plantronics	Plantronics	Plantronics	Poly	Plantronics	Sennheiser
Cable Feature	Without Cable, Detachable	Without Cable, Detachable	Retractable	Retractable	Tangle Free	Retractable
Color	Black	Black	—	Black	Black	Black
Connectivity Technology	bluetooth	Wired	Wireless, Wired	Wired	Wireless	Bluetooth
Form Factor	On Ear	Headset	On Ear	Over Ear	Over Ear	Over Ear
Headphones Jack	USB	—	usb	3.5 mm, 6.35 mm	usb	USB
Item Weight	0.32 ounces	0.75 lbs	1.00 lbs	2.61 ounces	1.83 ounces	3.52 ounces
Noise Control	Active Noise Cancellation	—	—	Sound Isolation	Sound Isolation	Active Noise Cancellation

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Product Documentation (PDF)

User Manual (PDF)

What's in the box

Headset - wireless, wired - Bluetooth - USB

Carrying case

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Product information

Wireless Communication Technology

Bluetooth

Special Feature

noise_cancellation, stereo, microphone

Included Components

Headset - wireless, wired - Bluetooth - USB, Carrying case

Age Range (Description)

Adult

Material

Unspecified

Specific Uses For Product

personal

Headphones Jack

USB

Noise Control

Active Noise Cancellation

Compatible Devices

Compatible with Windows® or Mac OS - PC via USB, mobile phone or tablet via Bluetooth

Control Type

Media Control

Microphone Form Factor

Noise Cancelling Microphone

Cable Feature

Without Cable, Detachable

Item Weight

0.02 Pounds

Package Type

Standard Packaging

Style

Headsets

Number of Items

Is Autographed

Product Dimensions

0.02 x 0.02 x 0.02 inches

Item Weight

0.32 ounces

ASIN

B009KZ35TO

Item model number

87506-11

Batteries

1 Lithium Ion batteries required.

Customer Reviews

4.1 275 ratings

4.1 out of 5 stars

Best Sellers Rank

#268 in Telephone Headsets

Is Discontinued By Manufacturer

Special features

noise_cancellation, stereo, microphone

Other display features

Wireless

Phone Talk Time

10 Hours

Department

BLACKWIRE C720M, STEREO TELEPHONY

Manufacturer

Plantronics

Language

English

Date First Available

October 24, 2012

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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From the manufacturer

About Us

Born in 2019 from Plantronics and Polycom, we believe people achieve incredible things when they work together.

We combine legendary audio expertise with powerful video and screen sharing capabilities to take the friction out of collaboration. From the train to the open office - and every space in between - we make connections more productive. As the lines between home and the office blur, we make it easier to hear, share and see, wherever, whenever. Our solutions respond to human behavior and get smarter all the time. Our cloud management tools deliver insightful analytics right now and so much more tomorrow. And because it’s essential that it all works seamlessly for the people who manage and use it, our offerings are tightly integrated with the most trusted platforms and services.

New opportunities abound, so let’s embrace new ways of working and new ways of communicating.

Customer reviews

4.1 out of 5

275 global ratings

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W. E. Beck

Incredible headset I carry everywhere now!

Reviewed in the United States on December 20, 2014

Style: HeadsetsProduct Packaging: Standard PackagingVerified Purchase

If you make a number of conference and VoIP calls, especially through Skype this is a wonderful set.

Here's all the reasons I love this headset:

1 - Bluetooth connection - I can listen to my music and work either from my iPhone or the PC, and take calls without missing a beat when they arrive on either the cell or the PC. Just make sure you get familiar with the inline remote and how to turn off the Bluetooth. It took me a few days to figure that one out and I assumed it was always or nothing. It will fight like a frenzied shark to stay connected especially against other Bluetooth devices like your car's hands free during a call, while going 65 on a highway. Turn off the Bluetooth before you pack them in the trunk or you will go crazy on a call. All my fault for not reading the manual.

2 - Stereo headset - great sound for music and for calls! I love them as much as my high end earbuds for sound, but don't have to shove them in my ears, and they are comfortable enough for me to wear for hours.

3 - Noise cancellation microphone - excellent call quality reported to me by co-workers and friends. I was in a loud busy airport right by the gate (DFW) on a call with the boss and she said she heard it clear as a bell as if I were in a quiet room talking directly on the phone. Big win for conference calls - wish EVERYONE on my calls had this.

4 - Inline controls - these are almost perfectly designed for me. Volume control, mute and buttons to choose between VoIP or Cell calls. Not sure what would happen if I had one of each at the same time. But worth trying I guess.

5 - Battery built in to controls - allows you to break free from the PC and holds a charge for a good long time. I have not had it peter out on me yet during a call or music. I even used it to listen to an audio book all afternoon while I cooked dinner for Thanksgiving. As long as you are in range of the phone or Bluetooth source, you're good to go and can move around without any loss of quality, until you get too far away.

6 - Wearing sensor - can't recall the actual name, but it senses when you pick them up and when you take them off. Really helpful for Bluetooth calls, since it can auto-answer when you pick them up and put them on. Timing is nearly perfect for me. It does get hokey at times if you are listening to music or something and bend over to pick something up or tie your shoelaces, but it pauses the source (iPhone at least) and resumes immediately so I can't say that's a bad thing.

7 - Flexible boom mic - can be adjusted very easily and moves out of the way when you just want to listen.

8 - Simple to use software to help control or set features and keep an eye on the battery level, but you don't need to use it at all if you don't want to do so.

Things I don't love:

1 - The mute button is a great feature to have inline (common) but there's a dead period while the little lady's voice tells you "Line Muted" or "line unmuted", which is just long enough to be a pain and cause you to miss conversation. So I rarely use it now, it just takes too long to shut up and be or not be muted, and I miss some details being given during a call. I just use the phone's mute or on the PC when I need to. This would be great if you could turn off the voice notification and just beep quickly without muting the sound you are hearing. I do love and need the confirmation on Bluetooth On/Off, so hope that never changes.

2 - Doesn't look like I can change the battery. Meaning I may have to part with these someday for a new pair, and that may mean different features I may or may not like. Not such a bad thing, but #1 seemed lonely here so I had to find something else. Not really much to say bad about these.

I hope they never change this model much, only that they tweak the mute notices and such, since I truly enjoy these and am one of the pickiest people on the planet when it comes to tech devices like this.

32 people found this helpful

Helpful

FactsDontMatter

On balance, a very nice unit that I enjoy using

Reviewed in the United States on August 21, 2014

Style: HeadsetsProduct Packaging: Standard PackagingVerified Purchase

This headset works well enough. It limits background noise from my surroundings, in terms of both what the user can hear and what the parties on the other end of the conversation can hear. One of my favorite features is the lighted mute button on the little control unit, as I spend a lot of time on conference calls on VOIP. The other feature I am enjoying is the bluetooth connection with my cell phone, which allows not only allows me freedom to move about during the call, but the mute button is very useful with the call phone as well. Cell calls can be terminated or started (with Voice Control) with the headset.

I have connected the unit to my PC through bluetooh, but it needs additional software to make it useful with VOIP. USB connection works well, but the unit is configured to control Lync, which I don't use for phoning. It would be nice if it would control
Avaya or other phone software, but it does work well as a headset with Avaya.

My least favorite feature is the placement of the control unit along the line. The amount of line is enough to comfortably clip the thing on a belt or pocket, which is great for when you're walking around. But for a seated office worker, the control unit hangs down into my chair, where it gets caught on the chair mechanisms. Consequently, I keep a foot+ of the cord hanked with a tie, so that the control won't hang lower than my waist when I'm sitting.

I initially set the unit up to say "Mute On' and "Mute Off" when the mute-state changes, but I've decided that was not necessary. In fact, it's intrusive. If someone asks you a question while you're on mute, the "Mute Off" is superfluous when you hit the red button to come off mute, and it delays your response time. I could probably talk over it, but I find that hard to do. I want to change that setting, but the software no longer recognizes the unit. That's probably something I just need to figure out.

Another slight debit is the comfort of the unit. The earpads are comfortable and they cut out sound from the outside, but the leather-covered piece that goes over the head is not well padded.

One person found this helpful

Helpful

Discerning Shopper

Great business tool

Reviewed in the United States on April 1, 2017

Style: HeadsetsProduct Packaging: Standard PackagingVerified Purchase

· USB connection to the my new Dell laptop eliminates Bluetooth-pairing setting nightmare (Win 7 and Win 10 are still clueless with their current Bluetooth profiling capabilities)
· Instantaneous functionality for Skype calls, nothing to setup at all
· Bluetooth pairing and connection to my phone is in the background, and it seamlessly integrates with Lync calls that are connected by USB cable to laptop
· Phone (Bluetooth) music pauses automatically when you take headset off, starts up again when you put it back on
· Noise cancellation is great. Noisy conversations around me are not silenced, but instead muffled pleasantly
· Comfortable on the ears: you can change the pressure of the ear muffs easily, and I can wear them for hours
· Comfortable on the face: the boom mike is completely adjustable
· Sound quality is great from the mike: it is super sensitive so I can whisper and the other party can hear me perfectly, but it only hears ME and not the annoying people around me (as far as I know!)
· Sound quality is great inside the headset for PHONE calls. Not so great bass response from my phone, but that is perfectly OK with me, I don’t want to have a rock and roll party, just hear my music

3 people found this helpful

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MRS GA FANNING

Work well and are comfortable

Reviewed in the United Kingdom on July 8, 2023

Style: HeadsetsProduct Packaging: Standard PackagingVerified Purchase

I only use these when I travel and so far they have been really comfortable. Really good stereo sound too.

Gleny

echt Spitze

Reviewed in Germany on January 20, 2013

Style: HeadsetsProduct Packaging: Standard PackagingVerified Purchase

Schönes Headset. Sitzt gut am Ohr und verrutsch nicht, Klang ist auch spitze. Mein altes Headset auch von Plantronics, da verrutschten die Bügel sehr leicht, aber bei diesem Headset sitzen sie fester. Benutze es am PC, mit meinem Bluetooth-Handy und meinem iPad. Hatte Probleme über Bluetooth zu verbinden, aber das lag daran, dass die Bedienungsanleitung nicht sehr ausführlich ist. Hätte mir gewünscht, dass, wie in der Produktbeschreibung angegeben, man das USB Kabel abklinken kann, aber es ist fest verbunden. Der Laut und Leise Knopf hätte größer sein können, aber im Großen und Ganzen bin ich zufrieden. Auf meinem iPad kann ich sogar sehen, ob die Batterie aufgeladen ist und wieviel. Sensoren in den Ohrmuscheln unterbrechen eine Medienwiedergabe sobald das Headset abgelegt wird.
Automatische Anrufannahme, wenn man das Headset aufsetzt, gesteuert über die Smart Sensor Technologie.
10 Stunden Betriebszeit, wenn nicht mit PC verbunden. Aufgeladen wird das Headset dann wieder über die USB Verbindung mit dem PC.
Weitere zusätzliche Kontrolle über die einzelnen Funktionen erhält man über die Spokes Software, herunterzuladen von Plantronics. Die Bedienungsanleitung erhielt ich auch über Download von Plantronics mitgeliefert wurde nur eine Schnellanleitung.
Sobald man etwas verändert, erhält man auch automatische Sprachnachrichten über das Headset, sowie Bluetooth verbunden etc. Ein Mute_ Knopf gibt es auch, mit dem man die Übertragung der Stimme abschalten kann.

Ich habe dieses Headset deshalb gewählt, weil das Mikrofon nicht in der Ohrmuschel angebracht, sondern in einem separaten Arm untergebracht ist, der näher am Mund liegt. Man kann mich gut verstehen und es ist auch nicht hinderlich, wie das bei meinem alten Headset der Fall war, wo man das Mikrofon immer aus dem Weg schieben musste, wenn man mal was trinken wollte.

8 people found this helpful

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Fabian

Gutes Headset, aber in Details unausgegoren...

Reviewed in Germany on April 23, 2015

Style: HeadsetsProduct Packaging: Standard PackagingVerified Purchase

Gut: Das Headset wird in einem praktischen Etui geliefert. Die Verarbeitung ist gut, Mikrofon, Ohrmuscheln und Bügel sind leicht aber dennoch wertig. Die zugehörige Fernbedienung ist leicht zu bedienen und hat gut erreichbare Tasten (die Lautstärkewippe ist für Leute mit großen Fingern vielleicht etwas klein).

OK: Audioqualität könnte besser sein. Als Vergleich benutze ich am gleichen Telefon einen Bose Quiet Comfort 15. In Summe klingt der Gesprächspartner mit dem Plantronics Headset teilweise etwas dumpf und entfernt. Der Gegenüber versteht einen in der Regel gut, allerdings muss man laut genug sprechen. Da hätte ich mir von einem Bügelmikrofon mehr versprochen (nutze das Gerät im Großraumbüro). Umgebungsgeräusche werden nicht besonders stark herausgefiltert, so bekommt man oftmals die Rückmeldung "ist sehr laut bei dir".

Schlecht: Sprachansagen des Headsets. Für mich ganz klar gut gemeint aber nicht gut gemacht. Das Headset quittiert (mittlerweile mit dem neusten SW-Update nur noch beim Stummschalten, aber das ist immer noch zu viel) die Stummschaltung mit dem länglichen Satz "Pieps - Mikrofonstummschaltung aktiviert". Währenddessen versteht man leider nix mehr. Mir würde die rein optische Rückmeldung über das rot beleuchtete Mikrofonsymbol auf der Fernbedienung reichen. Das sollte über die Software konfigurierbar sein.

10 people found this helpful

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Artemis

Good quality carry case

Reviewed in the United Kingdom on December 31, 2017

Style: HeadsetsProduct Packaging: Standard PackagingVerified Purchase

Expensive, but professional. Good quality carry case. Can't speak for the noise canceling as I am not on the listening end.Bluetooth link to a mobile phone is great, and you can break the wire link to the pc and walk around hands free. When wearing both earpads, the sound insulation may be too great that you cannot hear yourself speak. Tweak it so you only have one earpad on until you get used to it. This is not a gamer's headset, but maybe they are just as good now? Look into it.
Main things - quality, foldability, case, bluetooth, comfort.

One person found this helpful

mojo

Bluetooth Anbindung einwandfrei

Reviewed in Germany on November 6, 2013

Style: HeadsetsProduct Packaging: Standard PackagingVerified Purchase

Verwende das Headset in Kombination eines Blackberry bold, Koppelung funktioniert hervorragend;
- Sprachqualität laut Gesprächspartner sehr gut,
- Klang ebenfalls.
- Wenn ein Anruf eingeht reicht es, dass Headset aufzusetzen, dann wird der Anruf automatisch entgegengenommen.
Das Steuerungsmodul (Lautstärke/Mute) befindet sich für meinen Geschmack etwas zu 'weit' weg, Kabeltechnisch betrachtet (man ist ja die Steuerung in Höhe des Brustkorbs gewöhnt), da meine Anwendung aber am Schreibtisch stattfindet ist dies kein Problem in der Nutzung und ich bewerte dies auch nicht negativ.
- Ich habe das Headset mit zwei Ohrmuscheln gekauft - passform sehr gut, angenehmer Tragekomfort.
Produkt sehr gut.

One person found this helpful

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Plantronics Blackwire C720-M Wired Headsets - Retail Packaging - Black

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