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Plantronics HL10 Handset Lifter
- Ideal For: Handset lifter fits on your telephone, letting you answer calls remotely with the touch of a button, conveniently and automatically takes your handset off hook.
- Product Capabilities: Small, compact & discrete Handset lifter. Enables remote call answer/end with your cordless headset.
- Ease of Use: Automatically lifts handset and returns it to the cradle
- Compatibility: The HL10 Handset Lifter Accessory is designed to be used with a Plantronics Headset System. For Plantronics CS500 Series, Savi 7200 Office Series, Savi 8200 Office Series, Voyager Office Series cordless headset systems.
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From the manufacturer
Telephone handset Lifter, Poly HL10
Small, compact & discrete handset lifter which fits on your telephone letting you answer calls.
Handset lifter fits on your telephone, letting you answer calls remotely with the touch of a button, conveniently and automatically takes your handset off hook.
Small, compact & discrete handset lifter. Enables remote call answer/end with your cordless headset.
Ease of Use
Automatically lifts handset and returns it to the cradle.
The HL10 Handset Lifter Accessory is designed to be used with a Plantronics Headset System. For Plantronics CS500 Series, Savi 7200 Office Series, Savi 8200 Office Series, Voyager Office Series cordless headset systems.
Work From the Office Easily answer a call from your Poly wireless headset (compatible Poly wireless headsets purchased separately) while away from your desk.
Poly creates premium audio and video products so you can have your best meeting -- anywhere, anytime, every time. Our headsets, video and audio-conferencing products, desk phones, analytics software and services are beautifully designed and engineered to connect people with incredible clarity. They're pro-grade, easy to use and work seamlessly with all the best video and audio conferencing services. With Poly (Plantronics, Inc. – formerly Plantronics and Polycom), you'll do more than just show up, you'll stand out.
Compare with similar items
A must-have addition to your customers' Plantronics Cordless headset system, the HL10 automatic Handset Lifter enables one-touch calling for compatible Plantronics headset systems. Its small and discrete design fits perfectly on their telephone, allowing your customers full mobility for their Cordless conversations. Simply touch a button on their headset and the Lifter automatically lifts the Handset and returns it to the Cradle! unsurpassed durability and reliability make this Handset Lifter the perfect choice.
The Plantronics HL10 handset lifter fits on your telephone, letting you answer and end calls with the touch of a button by conveniently and automatically taking your handset off the hook. And the discreet, stylish design is backed by a one-year warranty.
Completes Your Cordless Headset System
Enjoy the full mobility of cordless conversations. Roam around your workspace knowing that you'll be notified when a call is received--and you can answer and hang up whenever you choose.
Lifts Handset, Returns It to the Cradle at the Touch of a Button
On most desktop phones, the HL10 lifts up and replaces the handset so you don't have to be at your desk to answer the phone or to hang up.
Takes Up No Desktop Space
Because the HL10 fits under the handset on your desktop phone, it requires no additional space on your desktop. It measures 4 x 2.9 x 1.7 inches.
What's in the Box
Plantronics HL10 handset lifter, height adjuster, mono earbud
- Plantronics CS50
- Plantronics CS55
- Plantronics Voyager 510S
- Plantronics SupraPlus Wireless
- Plantronics CS55H
- Plantronics CS70N
The pictures on this auction do NOT represent the exact item being sold, but a base picture that represents this manufacture and part number. If you have a specific requirement for hardware "And Or" Firmware revision levels - Please Contact Us. Determining compatibility with your existing parts, hardware, and/or software is responsibility of the buyer. See manufacturer website/support for software updates, compatibility, and technical information. Shipping insurance available upon request. Not responsible for shipment damage. Not responsible for undelivered packages due to address issues. All International orders shipped via USPS are out of our responsibility, and tracking ability. International duties, taxes, fees, etc. are responsibility of buyer and not included in shipping costs Free USA USPS Parcel Select to the lower 48 states only. No FREE shipping on any orders outside of the continental USA (Lower 48 States) All shipments to Alaska, Hawaii, Puerto Rico and US Virgin Islands are NOT included in FREE ground shipping offer - The shipping cost will be calculated separately.
Reviews with images
Top reviews from the United States
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I'm not sure exactly why I like this so much, sure the telephone is heavy and lifting it off the receiver is tedious while sitting at my desk a mere 6 inches away, but man this thing is neat.
It works like it says it will.
The downside with my particular phone system is that it won't connect directly to the line that it needs to. So I still have to hit a button on the phone to answer the actual call. The good news is that my doctor said I need more exercise and I think that this activity qualifies.
An included microphone (typically) mounts in the center of the lifter to detect the phone ringing so the headset beeps to notify you of an incoming call. If your headset doesn't beep, it's normally because the ringing volume of your phone is too low or because you changed from a standard ringtone that the lifter doesn't recognize as an actual ringtone.
In the middle of calls I would hear what sounded like 3 quiet beeps - just enough to be really distracting. It would seem to happen at random. I called Plantronics service (who are typically great, and one of the reasons I keep buying this brand) and they identified this as the "ring detection", and I guess it has to be called a "feature" and not a "bug" because you can't switch it off. This is what happens. If you are away from your phone, and it rings, and you are wearing your headset, the headset beeps letting you know you have a call so you can answer. Which I'm sure is great in some busy phone center. I'm working from home. So what happens is that when I raise my voice, or walk over to my computer screens and talk - the ring detection picks up my voice and beeps my headset. And there is no way of switching this off. If you have a loud voice, are near your phone and tend to excitability while looking at data then you are in for a world of soft repeating intermittent beeps.
However the fix is easy it turns out. Plantronics did NOT recommend this. But if you flip the headset lifter upside down, you can see a little wire that runs from the lifter section where the mic is over to the motor. You can pry this up and just snip it. Its a bit drastic, but it suits my purpose. I did play around with putting a dummy 2.5mm jack into the external mic input of the lifter to see if I could switch off the internal mic, but it seemed to be smart enough to know that if there was a current going through it (I initially plugged in the audio out from my computer) it would switch away from the internal mic. If there was no power then it would revert. I couldn't find a less drastic solution than the snip. I'm spelling this out here because I couldn't find anything on the web that diagnosed and remedied this situation.
But now I've snipped, its pretty fantastic. I would say it lifts correctly 99% of the time. Sometimes (and I haven't figured out why, and it doesn't happen that often) it doesn't lift. It would be great if there were a little button on the side that was a "try lifting again/manual override" for lifting. If the phone doesn't lift then you have to take the receiver off, because if you push the headset pick up button again you will end up hanging up on your caller. It doesn't happen enough to be a major quibble yet, but I'm keeping an eye on it.
I'm using this with a Panasonic KX-TG6671 - which is a great design, except it has the worlds worst speakerphone. The color and the plastic etc fit right in, the lifter isn't visually conspicuous. And when it does its little trick of lifting, its really great and works well and seamlessly with the Savi headset.
I would buy again and I would recommend to a friend.
I got the package, opened it up and installed in seconds (self-stick adhesive strips attach it to the phone under the handset and one wire plugs into my headset). Works great no matter where I am in the house (as long as my headset works). Simply press the button to turn on the headset and the handset is lifted. Pressing the button again to turn off the headset and the handset is dropped, hanging up the call.
Added benefit: I don't need to find a location to put the handset when I'm on a call (not much room on my cluttered desk :-)).
Well worth the expense.
Top reviews from other countries
Reviewed in Canada on September 5, 2017
It appears to not have enough power to lift the handset up enough to release the receiver button, and doesn't respond at all to let the handset down when finishing a calm w.