Plantronics Voyager Focus UC B825 Headset 202652-01
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- Plantronics Voyager Focus UC B825 Headset OPEN BOX
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Top customer reviews
Mic quality is excellent. I've used these with Vidyo, WebEx, Skype, and GlobalMeet so far. In each instance voices in the headphones sound great and my voice sounds fantastic to others. The mute function is very well done and is right on the microphone with a solid quick pronounced button. These headphones detect when you're trying to talk while you're muted and they alert you that no one can hear you speaking. You can change the setting to be audible, display a notification, both, or none.
Overall Audio quality is also great. Definitely Plantronics voice audio quality here. I can listen to music in full fidelity. When you communicate with the mic, the headphone switches profiles, even with the adapter and there is a drop in music quality. The drop is notifiable, but it's still usable for gaming. The bass is rich, the mids are pronounced and well defined, and the highs are great. The headphones are doing some fancy realtime DSP when listening to music and the quality is very well pronounced for professionally office headphones.
Range is also decent. These go much further than my BackBeat Pro's and I can use them all over my 950 sq ft work space with no problems. If I do get too far, the quality drops for the first few words, then switches to a higher band and picks right back up. This is a little annoying, but it handles it well. As long as you are within 50ft, you shouldn't run into any issues.
Noise cancelling is very light. It's not overbearing, but it's a very subtle effect that is hard to notice. I get motion sickness from Bose noise cancelling, but these don't bother me at all.
The build quality feels good. They don't feel cheap like other headsets can feel. The dock is solid and well built. The headphones slip easily right in.
I've used these enough now that I can comment on the battery life. For heavy voice and music I get 12-14 hours before they die. You get an audible alert an hour before they day, and the software estimate for battery life is very accurate.
Once you get these, make sure you update the firmware. The firmware on the USB accessory and the headset both increase range and improve performance and audio quality.
There is a slight quality drop when using pure bluetooth vs the dongle. It won't be noticeable to most people however. Let me know if you have questions about the headphones or software!
I have been waiting for a great wireless headset for 5 years, to mix conference calls with hifi music listening that can switch between a physical phone and a PC. I have great headphones (Sennheiser HD 650), but headsets have always been single purpose for conference calls. FINALLY, something is here to balance both. I was skeptical at first...
My requirements were:
* Mute button with external visual indication when engaged
* High quality for music listening
* Ability to pair to multiple devices (phone + PC)
* Comfortable for all day
* Boom with good microphone sound quality.
This checks all the boxes, which wasn't clear reading other reviews. This is an on-the-ear headset with a great mic that has a mute button! I was concerned about visual indication of the mute button engagement. The general approach is indication via the Plantronics Hub app when using it with a a PC softphone, which doesn't work for my use case (I have a Cisco DX80 video phone and don't prefer a softphone). A nice trick is that the BT600 USB that this comes with lights a different color when on mute. Even better, if I plug that USB dongle into my Cisco DX80 and pair the headset with the BT600 instead of the DX80, the DX80 recognizes it as a USB phone and when I go on mute, I get visual indication from the DX80 that I am on mute. That is HUGE for me. Another cool feature, in addition, is it yells at me if I talk on mute. Sometimes that may be intentional, but don't worry, you can turn that off with the Plantronics Hub app.
These headphones support the aptX codec for hi-fi wireless audio quality. So I can jam to Steely Dan's Aja when not on a conference call and it sounds great. These headphones resemble the Backbeat Sense I had before, but those didn't hold up as an adequate solution for a headset due to the mic placement not being ideal for conference use. These headphones can't touch the fidelity of my HD60 cans, but the comfort level is 90% of that, and the audio quality is the best I've had from a multi-tasking headset.
The headset is very comfortable. Supple leather, and no strong pressure on the ears or headband.
I'm a huge fan. It took some patient waiting for something like this to arrive. Been a fan of plantronics headsets and headphones for a while.
Important features where a headset that was not hanging on my ear or jammed into it like the lower level Voyagers. I am on too many calls during the day, and that would eventually start to hurt my ear. This was good option, although i do find it a little disorienting to be talking with the NC feature enabled, and both ears covered.
I also liked they charging dock and battery life, as i hate screwing around with trying to plug in a micro USB. This is very convenient.
My only complaint is that i would really like a visual indicator of when the headset is muted when using it with a mobile/iPhone. The BT600 USB dongle has an indicator light, but apparently it only shows mute status when using a softphone. It seems to me that if you had the headset paired with both your PC and a mobile device that you should be able to configure the indicator light to show you whenever the headset is muted regardless of the device you are actually using fro the call.
Overall a good buy, and I would recommend it again