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Playing to Win: How Strategy Really Works Hardcover – February 5, 2013
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A Wall Street Journal and Washington Post Bestseller
A playbook for creating your company's winning strategy.
Strategy is not complex. But it is hard. It’s hard because it forces people and organizations to make specific choices about their future—something that doesn’t happen in most companies.
Now two of today’s best-known business thinkers get to the heart of strategy—explaining what it’s for, how to think about it, why you need it, and how to get it done. And they use one of the most successful corporate turnarounds of the past century, which they achieved together, to prove their point.
A.G. Lafley, former CEO of Procter & Gamble, in close partnership with strategic adviser Roger Martin, doubled P&G’s sales, quadrupled its profits, and increased its market value by more than $100 billion in just ten years. Now, drawn from their years of experience at P&G and the Rotman School of Management, where Martin is dean, this book shows how leaders in organizations of all sizes can guide everyday actions with larger strategic goals built around the clear, essential elements that determine business success—where to play and how to win.
The result is a playbook for winning. Lafley and Martin have created a set of five essential strategic choices that, when addressed in an integrated way, will move you ahead of your competitors. They are:
• What is our winning aspiration?
• Where will we play?
• How will we win?
• What capabilities must we have in place to win?
• What management systems are required to support our choices?
The stories of how P&G repeatedly won by applying this method to iconic brands such as Olay, Bounty, Gillette, Swiffer, and Febreze clearly illustrate how deciding on a strategic approach—and then making the right choices to support it—makes the difference between just playing the game and actually winning.
- Print length272 pages
- LanguageEnglish
- PublisherHarvard Business Review Press
- Publication dateFebruary 5, 2013
- Dimensions6.3 x 1.2 x 9.4 inches
- ISBN-109781422187395
- ISBN-13978-1422187395
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From the Publisher
Editorial Reviews
Review
Winner Thinkers50 Best Book Award 2012 and 2013.” Thinkers50 (thinkers50.com)
Playing to Win is a rare tale from the front lines of business and from two of its smartest minds.” Washington Post
[Playing to Win]: How Strategy Really Works may be the best business and strategy book I’ve read since Michael Porter. There is plenty of practical advice, including the fact that business people often confuse a vision for a strategy. Instead, the authors claim winning through distinctive choices is the always-and-forever job of every strategist.” Jonathan Becher, SAP via Forbes.com
Lafley and Martin have artfully combined two virtues that don't often mix: rigor and brevity. Winning strategy doesn't come from inspirational happy-talk; it comes from deeply substantive hard thinking, and they tell us how it's done, with many examples. The book is short, crisp, a pleasure to read. Fortune
I doubt there are two more intelligent business minds out there than Lafley and Martin. Playing to Win meets the high expectations raised by those two names, and is the best business book I’ve read so far this year.” Jack Covert, 800 CEO READ
clear and effective” WSJ.com (Wall Street Journal)
Read their book. They, in turn, are sure to inspire you.” Forbes.com
"I hate CEO books...[but]...this book totally rocks. It's a beautiful manual...a triumph. Tom Keene, Bloomberg TV
This is a fascinating tale, featuring a cast of familiar brands, including Pampers, Tide and Olay, each of which went through a transformation under Mr. Lafley’s eye.” The Economist
this new offering by former Procter & Gamble CEO Lafley (coauthor of The Game-Changer) and Martin (dean of the Rotman School of Management and author of Fixing the Game) is a clear standout This collection of insights and captivating examples about strategy is a must-read for leaders at any level in the for-profit or not-for-profit world.” Publishers Weekly
Strategy lessons, 101 a manual for strategy practitioners.” Financial Times
The many stories from one of the biggest consumer goods firms in the world, with its many successes (and some failures too) along with the framework of the strategy to win, make this an interesting read.” livemint.com
a highly readable book that provides the reader with a very good understanding of the process and the real building blocks of value creation.” Ottawa Business Journal
Playing to Win: How Strategy Really Workswritten by an impressive duo: former Procter & Gamble CEO A.G. Lafley and Dean of the Rotman School of Management at the University of Toronto Roger Martinis not just an insiders’ tale of the workings of a successful global corporation. It’s the story of how you can do what top brands do: Create and execute stellar strategy well. Lots of books are published about business strategy, many of them either badly written or not relevant to associations, or both. This one is an exception.” Associations Now (ASAE: American Society of Association Executives)
interesting and thought-provoking work on business strategy” Business World
The best practitioner-focused strategy book I have ever read, and all the more useful for the fact it is concise, well-structured and compelling, with almost no jargon.” Strategic Management Bureau
Unlike many management texts, which read as if written for CEOs of multi-billion-dollar businesses, these tales from the fast-moving consumer goods front are useful for acquiring, extending or defending market share at any size of company.” The Deal: The Australian Business Magazine
I wish this book had been available to me earlier it would have been invaluable during my tenure at Britannia!” Sunil K. Alagh (Ex-CEO, Britannia Industries Ltd.) in Outlook Business
You’re unlikely to find a more comprehensive guide to what strategy actually means and how to use it to your company’s advantage.” HR Magazine
As a mere student of life and an avid readers of business literature that is grounded in the practical and realistic realms, I found this (book) is a must read.” Jonathan Yach (CEO, PropCare Mall Management) in Business World (India)
The book offers many inside stories about how P&G tackled strategy in various arenas, including examples of when it failed. That gives an even more practical flavour to this practical look at strategy, from two savvy strategy practitioners.” The Globe & Mail
Sure to be a strategy classic. Book of the Month.” Strategic Management Bureau
Set to become a classic text on strategy.” Decision (Ireland)
a full vindication of P&G’s strategic nous” Marketing Ireland
Two of today’s best-known business thinkers get to the heart of strategy. The stories of how P&G repeatedly won by applying [Lafley and Martin's] method to iconic brands such as Olay, Bounty, and Gillette, clearly illustrate how deciding on a strategic approach--and then making the right choices to support it makes the difference between just playing the game and actually winning.” Expert Marketer Magazine
a must-read book” American Express Open Forum
the book can be used by any business to help mesh everyday operations with long-term strategic objectives.” Fort Worth Star Telegram
Playing to Win clearly elevates the discussion of strategy. It gets to the heart of what’s important for a business leader.” Business Standard
The book delivers on the title. It’s a unique and nuanced view of strategy and its implementation. Highly recommended.” Business Traveller (businesstraveller.com)
just about everyone trying to market anything these days could profit from this careful, well-done text on how to craft a strategy.” Marketing Daily
an important addition to every decision-maker’s library.” Success magazine
Pick up the book to know how to create a triple crown: a win in China, a win in India, and a win at home; and to understand the differences and similarities between China and India.” Business India
This valuable book is based on the two authors’ years of experience working together and separately at P&G and Rotman School of Management. It is rich in examples and practical advice that show how organizations of all sizes can move beyond visions and plans to create judiciously plotted winning strategies.” Developing Leaders
ADVANCE PRAISE for Playing to Win:
Daniel H. Pink, author, Drive and A Whole New Mind
Reading Playing to Win is like having prime seats at the Super Bowl of strategy. You’ll learn the strategies consumer goods powerhouse Procter & Gamble uses to get its innovative products into millions of homesplus tested methods for winning your own marketplace contests. If you’re a marketer or a leader, you need to read this book.”
Sir Terry Leahy, former CEO, Tesco
This is the best book on strategy I have ever read. Lafley and Martin get to the heart of what’s important: how to make choices in order to control events rather than allowing events to control your choices. Everyone wants to win; this book sets down with calm authority the steps you must take to turn aspiration into reality.”
Clayton M. Christensen, Kim B. Clark Professor of Business Administration, Harvard Business School; author, The Innovator’s Dilemma
Lafley and Martin teach us how to develop and then how to deploy strategy. Their recommendations apply at every levelcorporation, business units, products, and teams. This is a great book.”
Chip Heath, coauthor, Decisive: How to Make Better Choices in Life and Work
Most authors conduct research before they write a book. Lafley and Martin went out and did something. They used their simple, subtle frameworkWhere will we play? How will we win?to double the value of one of the world’s greatest businesses. And now they’re showing you how to do the same. Read this book. . . before your competitors find it.”
Jørgen Vig Knudstorp, CEO, Lego Group
Playing to Win is a rare combination of depth of thinking and ease of use. It clearly explains what business strategy is and isn’t, and how to develop it. Lafley and Martin distill their hard-won experiences and offer insights, practical hands-on tools, and tips that will inspire and allow you to think strategically in new ways about your own business.”
Jack Welch, former Chairman and CEO, General Electric
A great CEO and a renowned educator join forces to create a must-read for anyone thinking about strategy.”
Scott Cook, cofounder and Chairman of the Executive Committee, Intuit
Here is business strategy through the eyes of the man who led Procter & Gamble’s stunning turnaround and success in the 2000s and the strategist who advised and worked with him. Lush with insights that show the what” and the how” of two master strategists.”
James P. Hackett, President and CEO, Steelcase Inc.
Lafley and Martin have invested their respective careers in understanding the complexity of strategy. What has emerged in this seminal work is a simple and rich framework that can help business leaders think through strategic choices. It is an eminently helpful guide to choice making, which is the most essential part of leadership.”
Jim McNerney, President, CEO, and Chairman, Boeing
Playing to Win is an insightful do-it-yourself guide that demystifies what it takes to craft, implement, and continuously improve effective business strategies. Using relevant, real-world examples, Lafley and Martin offer proven techniques for competing and winning in today’s challenging global business environment.”
Thomas Tull, founder and CEO, Legendary Pictures
I love this book; it is thought provoking and acts as a catalyst to ask questionsabout ourselves and our business life course. In a day and age when information and instant communication are relentless components of business and our lifestyle, A. G. Lafley and Roger Martin suggest we take an important pause to actually question our strategic road maps and the associated plans we need in order to succeed in this marketplace.”
About the Author
Roger Martin is Dean of the University of Toronto’s Rotman School of Management and an adviser to CEOs on strategy, design, innovation, and integrative thinking. In 2011, Roger was named by Thinkers50 as the sixth top management thinker in the world. This is his eighth book; he also contributes regularly to Harvard Business Review, the Financial Times, and the Washington Post, among others. He holds an MBA from Harvard Business School and an AB in economics from Harvard College.
Product details
- ASIN : 142218739X
- Publisher : Harvard Business Review Press; 32305th edition (February 5, 2013)
- Language : English
- Hardcover : 272 pages
- ISBN-10 : 9781422187395
- ISBN-13 : 978-1422187395
- Item Weight : 1.09 pounds
- Dimensions : 6.3 x 1.2 x 9.4 inches
- Best Sellers Rank: #6,478 in Books (See Top 100 in Books)
- #11 in Strategic Business Planning
- #13 in Systems & Planning
- #103 in Business Management (Books)
- Customer Reviews:
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About the authors

I am an author and strategy advisor to CEOs. My passion is an helping businesspeople use more effective models to guide their actions. I've looked, for example, for common patterns in the way successful leaders tackle difficult 'either/or' dilemmas. I've explored how it is that corporations drive out innovation - even as they desperately seek it. I've examined the way in which theories that are meant to help corporations achieve financial goals and make shareholders rich actually produce the opposite. In each of my books, I diagnose the manner in which our thinking gets in our own way, and provide specific advice for overcoming that challenge.
Check out my books to the left and visit my website (www.rogerlmartin.com) if you want to see more of my writing.

Alan George "A.G." Lafley (born June 13, 1947) is an American businessman and executive chairman of Procter & Gamble, previously serving as chairman, president and CEO.
As CEO, Lafley is credited with revitalizing P&G under the mantra “Consumer is Boss,” with a focus on billion dollar brands like Crest, Tide, and Pampers. But he also brought in several new brands, like Swiffer and Febreze, by merging P&G’s internal resources with outside “open” innovation, referred to as Connect + Develop.
Prior to rejoining P&G in 2013, Lafley consulted on business and innovation strategy, advising on CEO succession and executive leadership development, and coaching experienced, new, and potential CEOs.
Bio from Wikipedia, the free encyclopedia. Photo by Procter & Gamble (Procter & Gamble) [CC BY 3.0 (http://creativecommons.org/licenses/by/3.0)], via Wikimedia Commons.
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Here are just a few of the many, many very valuable takeaways:
1. The book was written by strategic experts: The former chairman and CEO of Procter & Gamble, who helped his company grow by leaps and bounds, and the consultant who acted as his thinking partner. Both were influenced by the famous business strategist Michael Porter. Adding on a number of the authors’ own well-acclaimed ideas, the book is essentially “Porter in Action” and in interesting story form.
2. Here is the authors’ definition of strategy: “Strategy is an integrated set of choices that uniquely positions the firm in its industry so as to create sustainable advantage and superior value relative to the competition.”
3. Strategy is the answer to these five interrelated questions (leading to the choices you make):
a. “What is your winning aspiration [strongly desired goal or objective] (the purpose of your
enterprise, its motivation aspiration)?”
b. “Where will you play (a playing field where you can achieve that aspiration)?”
c. “How will you win (the way you will win on the chosen playing field)?” [b & c are key!]
d. “What [core] capabilities must be in place (the set and configuration of capabilities required to
win in the chosen way)?”
e. “What management systems are required (the systems and measures that enable the
capabilities and support the choices)?”
4. The book was written in case study form, typical of a Harvard Business School approach. It looks at a number of key, well-known P&G products the authors strategized about, going through each strategy in detail, and showing you the myriad considerations (what to do and what not to do) for each.
5. Look for synergy, “reinforcing rods,” etc. in all the parts of your strategy.
6. Run true experiments, testing, and measuring the results of your actions. Importantly, start with a prediction or hypothesis and see if it proves true, and if not, why not. Learn!
7. Of critical importance, ask the right question: “What would have to be true [for the strategy to work] (what came to be the heart of the consultant author’s practice)?
8. Strategizing is an endless practice!
Bottom-line: The authors show you the strategic principles of exactly how they played and won big, techniques scalable from a giant company like Proctor and Gamble down to your own small business proprietorship. Highly recommended!
Of possible interest, a book on winning strategies used throughout history by 87 other master strategists Strategic Advantage: How to Win in War, Business, and Life
Lafley was the Chairman and CEO of (P&G) through one of the most challenging periods in its history. When he took over the leadership position P&G was no longer delivering the outstanding returns. P&G was considered too big to continue being a growth stock. With Lafley at the helm, it achieved the near impossible, growth at a pace rarely associated with mature, enormous firms.
This book is about how a strong commitment to strategy, at every level, and in every part of the organization made this possible. In P&G's case, this was not a commitment to the board’s strategy, (a surprisingly rare event anywhere,) but a strong commitment to thinking about one’s division, department or business unit using a strategy method.
Strategy is one of the most misused and misunderstood concepts in business. Lafley cites ideas often mistaken for strategy. ‘Strategy’ is often misunderstood as ‘a vision,’ which offers no guidance “to productive action and no explicit road map to the desired future.”
Strategy is not a plan or a set of tactics; those are only elements of strategy. Strategy is certainly not leaving control to chance and watching what emerges. Strategy is not following best practices -sameness is not strategy, it is a recipe for mediocrity.
Strongly committed to some of the principles espoused by Michael Porter and to using his terminology, Lafley and co-author, Professor Roger Martin, describe their playbook: Five Choices, One Framework, One Process.
The title “Playing to Win” is a central theme of Lafley’s approach. “Winning should be at the heart of any strategy,” in fact, it would make no sense to Lafley to aspire to anything less than winning.
In order to beat the competition, two key questions need to be answered. They are – “where to play,” and “how to win.” The strategic decisions made for P&G products are used to illustrate the application of this method.
The skincare product, Oil of Olay, was getting “tired” and sales were declining, but brand recognition was still strong, and it was still profitable. People were calling Oil of Olay, “Oil of Old Lady.” Applying the question, where should it play, they identified that the existing customers were price sensitive and only minimally invested in skin care. However, they also identified a new set of customers, who had real growth potential, the thirty-five-plus age cohort that was beginning to notice their first lines and wrinkles.
To win, P & G scientists went to work on sourcing and developing better and more effective compounds. This would create a skin-care product that could dramatically outperform existing products in the market. Olay fits in a product category where price is an indicator of value, but P&G was designed for mass markets, and so they developed an additional category, “masstige” a mass-market prestige version of their product. Priced high enough to give substantial margins, indicate value, and appeal to the upper end of the mass market, they revitalise the brand, attracted a younger consumer, and expanded their offering.
They had answered the strategic question, “where to play,” and “how to win.” These strategic questions were followed by the operationalization of the answers in the form of two other questions: What capabilities must be in place and what management systems would be required to ensure successful implementation.
Strategic thinking using the five principles was not the preserve of the board - rather it was a process to be followed everywhere in the organization.
Using the same strategy process, the marketing department reformulated their mandate. An essential element in P&G’s company strategy is the classification of the customer as “the Boss” whose needs must be understood accurately and satisfied better than expected.
To this end, marketing defined where they should play as the conducting of innovative market research using edgy techniques. All conventional research, such as surveys and focus groups, would be outsourced. They could have chosen to play in the conventional research field and outsourced the edgy techniques, but chose not to in order to serve their customer more effectively than an external provider could.
Strategy is all about making choices.
This is not a ‘how-to’ book on strategy according to Porter. Porter, an industrial economist turned strategist, was in his prime in the 80s. His thinking is still relevant to behemoths in manufacturing, with some important modifications. He is certainly not applicable to many other businesses without modification and manipulation.
This extremely valuable book is a testament to the importance of instituting thinking strategically throughout an organization to deliver a sustainable competitive advantage. This is the first comprehensive account of this means I have ever come across, and what a powerful example at that. P&G has had an outstanding record during some of the most difficult years in business and has succeeded.
Take this seriously. Very seriously.
Readability Light --+-- Serious
Insights High -+--- Low
Practical High -+--- Low
Ian Mann of Gateways consults internationally on leadership and strategy
Top reviews from other countries
Having worked for Unilever myself (way, way back in the day) it was endearing to be reminded by this book how brands, when treated as a real persona and taken seriously, are able to deliver huge rewards. Anecdotes aplenty about Tide, Olay, Febreze, etc., are used to explain their framework of: Where to play? How to win; What capabilities are needed and what management systems are required.
The book has its limitations obviously, yet it's clearly and concisely written. It makes many valuable points simply and unobtrusively. Since its practical for most and treats strategy with respect - I loved it.
In Playing To Win, Roger Martin teams up with A.G. Lafley to explain the process of creating strategic decisions told through the story of the strategic decision making at P&G while A.G.Lafley was CEO and Roger Martin was his chief outside strategic advisor. At a time when many executives would synonymise strategy with financial planning, or creation of yearly goals, Lafley and Martin remind us that strategy boils down to two questions: ‘where to play?’ and ‘how to win?’ and then making specific choices. In Martin and Lafley’s words:
“A strategy is a coordinated and integrated set of where-to-play, how-to-win, core capability, and management system choices that uniquely meet a customer’s needs…it is only through making and acting on choices that you can win. Yes, clear, tough choices force your hand and confine you to a path. But they also free you to focus on what matters.”
In the penultimate chapter, Martin and Lafley describe in detail their techniques to think through strategic issues in a way that leads to real decisions, not rafts of analyst reports and is the only method Martin now uses. I won’t spoil what is perhaps the most valuable part of the book, but suffice to say that once I started this chapter I could not put down the book and despite a long week, read late into the night.
Playing to Win: How strategy really works is nothing short of brilliant, and if you are a strategist, or just a manager trying to figure out how to grow or turn around your business you should have a dog-eared copy on your bookshelf next to Michael Porter’s Competitive Strategy.
















