Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
To get the free app, enter your mobile phone number.
Other Sellers on Amazon
+ $3.99 shipping
+ Free Shipping
+ $3.99 shipping
The Plugged-In Manager: Get in Tune with Your People, Technology, and Organization to Thrive Hardcover – October 18, 2011
|New from||Used from|
The Amazon Book Review
Author interviews, book reviews, editors picks, and more. Read it now
Frequently bought together
Customers who bought this item also bought
Customers who viewed this item also viewed
From the Inside Flap
We live and work in a time of rapid change. Innovative technologiesfrom the latest social media platforms to high-tech automated warehousesreinvent the way we do business every day. At the same time, globalization and new nonlinear career paths continually transform our workforce, with teams constantly diversifying. Managers and organizations know they must adapt, but simple awareness of these sweeping changes is not enough. How can you go beyond merely understanding this new world to see unique new opportunities and, more importantly, beat the competition to tomorrow's greatest ideas?
The answer lies in being "plugged in"not just to new technology, but also to processes and people, and, most crucially, to the way these strategic elements fit together. Today's hypercompetitive economy demands seamless integration between the particular skills and knowledge of a team, the range of any business's technological tools, and the structure of the organization. After years of studying respected, successful companies, Professor Terri L. Griffith reveals how top performers "plug in" to achieve impressive results.
The cornerstone of Griffith's work is an easy-to-understand framework for plugging in, explained through three core practices:
Stop-Look-Listen: What do your data say? What do you already know that will help you with this project?
Mixing: How do you balance your available resources?
Sharing: How can you achieve better results by integrating your choices with other team members?
To show how the most plugged-in organizations develop sophisticated, industry-leading strategies from these basic practices, Griffith goes behind the scenes for interviews and case studies at leading companies such as Zappos, Intuit, Microsoft, Nucor, Socialtext, and many more.
With Griffith's deep understanding of today's business climate and her practical model for maximizing the potential of any organization's resources, The Plugged-In Manager is an essential tool for success in our fast-paced, interconnected world.
From the Back Cover
Praise for The Plugged-In Manager
"The Plugged-In Manager is required reading for every modern leader. Griffith shows that the best managers don't become fixated on, or freaked out by, the onslaught of new technologies. Instead, the best bosses blend these tools with the right talents and organizational designs so they can whomp the competition and create a place where people love to work."--Robert I. Sutton, professor, Stanford University; and bestselling author, Good Boss, Bad Boss
"You won't enchant people with a new product or service if it doesn't mix well with your employees. Read The Plugged-In Manager and make yourself more enchanting, more powerful, and more 'with it.'"--Guy Kawasaki, bestselling author, Enchantment; and former chief evangelist, Apple
"Want to help your organization kick ass in the marketplace? Read this book. It will prepare you to manage for this century, when most management books prepare you to lead in the last one."--Nilofer Merchant, behavioral strategist; and author, The New How
"Required reading--accessible, clear, authoritative, and practical."--Barry Z. Posner, coauthor, The Leadership Challenge and The Truth About Leadership; and professor of leadership, Santa Clara University
"Macrowikinomics outlines why and how we urgently need to reboot business and the world. The Plugged-In Manager opens eyes as to how we can move our organizations to that future."--Don Tapscott, coauthor, Macrowikinomics
Top customer reviews
There was a problem filtering reviews right now. Please try again later.
Terri L. Griffith is a brilliant professor of management at Santa Clara University in Silicon Valley. Her experience encompasses more than 25 years of research in organizations of all sizes and across industries, and she has developed deep insights about the realities of working with technology. Terri writes the award-winning blog "Technology and Organizations."
I'll admit, overall, this was not an easy read for ME--highly informative, yes, but not easy; I did a lot of rereading and note taking as I went from chapter to chapter. Not surprisingly, I found the stories and case studies that Terri provides to be the most interesting parts of the book. I'm recommending The Plugged-In Manager to you because...if you're in management, you're going to discover the specific concepts that the manager of today must understand and be able to implement, in order to be successful in today's ever-changing world of business. You're going to learn how to mix people, technology, and organization into strong, but flexible, business solutions. You're going to find out that if you're not "plugged in," you're operating in an old-fashioned manner that's costing you and your company dearly.
In Part One, Terri Griffith gives us the Three Practices of the Plugged-In Manager:
1. Stop-Look-Listen--"scanning for choices across the people, technology, and organization dimensions of workplace decisions."
2. Mixing--"creatively blending those choices into effective strategies and tactics."
3. Sharing--"ensuring that others understand your plugged-in approach and can work in parallel."
In Part Two, we're shown how to plug in, and we're offered suggestions and tools for developing our abilities into something even more powerful:
1. Assess Your Ability to Plug In.
2. Plugging In Through Practice.
3. The Layers of Plugged-In Management.
Do yourself a big favor and order The Plugged-In Manager today. Then get yourself plugged-in as quickly as you possibly can--you and your company will never be the same!
I particularly liked the chapter that discussed the practice of Stop-Look-Listen. It seems that we most generally miss opportunities to "plug-in" because we are in such a hurry to execute.
The case studies and examples in the book are both relevant and educational. Sometimes it seems that stories in these types of books are hard to apply to smaller teams or companies but Griffith did a good job of relating the stories to the core principles being taught.
During our Live Q&A webinar with Griffith, she also talked about some of the more common questions about the subject. The book also answers questions about generational differences to technology, application challenges in teams and companies, and the most common reasons people don't plug-in.
I found the discussion on "mixing" particularily thoughtful and useful. I truly believe that opportunity is found when you can leverage the right blend of human(raw ideas, energy, commitment) with the technical (tools) and organizational (policy, process and stakeholdership). In my own work where collaborating and co-innovating with partners external to the firm, success is only possible when you manage innovation projects spanning these 3 dimensions. Lastly, I think Terri has it spot on in that in today's hyper social world, one stands to amplify their success in having applied these plugged in methods when broadly shared.
Great ideas that become commerical success can accelerate in the right direction when you can broadcast a clean, unidistorted signal to as many of the right listeners as you can. When your plugged in methods are working, do all you can to share what you've learned so others can model upon what you are doing. When you see others employing the principles and getting results, share this too. One of the extreme benefits of open innovation is being able to tap into and harness tacit knowledge. It is not only derived from sharing but to keep sharing it means to maximize its benefits. Once experienced, you want it to continue so plugged in managers are indeed rewarded from continuously sharing what they know and learn.
The Plugged-in-Manager can start out as nightstand reading material, but after reading it once, move it to your desk and dog ear the pages that you can turn to often as you develop your life long skills and experience as a Plugged-in-Manager.