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Polaris Vac-Sweep 380 Pressure Side Pool Cleaner
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- Powered by triple jets providing greater vacuum power and faster cleaning
- Works in all in-ground pools of any size and shape
- Sweeps, scrubs and vacuums the bottom and walls of your pool
- Runs off separate booster pump
- Equipped with single chamber filter bag and includes 31-feet of feed hose
- Polaris Vac-Sweep 380 head and hose pressure side pool cleaner
- Works in all in-ground pools; requires Polaris booster pump
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The Polaris Vac-Sweep 380 pressure cleaner works in all in-ground pools, and requires a booster pump (sold separately). Featuring the iconic Polaris three-wheel design, the Polaris 380's all-wheel, belt drive mechanism provides greater vacuum power and faster cleaning (3 hours or less).
Powered by triple jets, the Polaris 380 sweeps, scrubs, and vacuums the bottom, walls, and steps of any size or shape pool, and it holds debris in its single chamber filter bag. Its unique filter bag removes debris before it reaches your pump basket or filter, prolonging the life of your filtration system. An in-line back-up valve automatically frees the 380 if it gets cornered and keeps it cleaning without interruption.
The 380 requires a separately available booster pump, such as the PB4-60. Polaris pressure pumps are specifically designed to operate your cleaner at optimum cleaning efficiency. The compact, rugged design allows for maximum performance.
This pressure-side pool cleaner climbs walls and maneuvers over stairs, picking up large debris such as leaves, acorns and pebbles.
Maximizes Water Circulation and Filtration
Distributing heated water to the deepest parts of the pool as it cleans, the 380 will completely clean your pool in a few hours, giving you more time to enjoy it.
Large Capacity Zippered Filter Bag
The 380 collects and deposits debris before it reaches the pump basket or filter, reducing filter cleanings up to 80 percent, thus prolonging the life of the filtration system and reducing maintenance time.
What's in the Box
380 Pressure-side pool cleaner; 31-foot hose kit; deck or wall mount; and operating instructions
Polaris cleaners are the number one recognized brand of pool cleaners worldwide and have enjoyed 40 years as the top selling pressure pool cleaner. The new robotics from Polaris display the same high quality engineering, rugged construction, and reliability that pool owners have come to expect from the brand. Polaris Pool is part of the Zodiac Pool Systems, Inc. family of products for the pool and spa.
380 Pressure-side Pool Cleaner
At a Glance
- Triple venturi jet vacuum
- Large throat for big debris
- Sweephose to clean steps and tight corners
- Thoroughly scrubs pool surfaces
- Large filter bag capacity
- Cleans pool in 3 hours or less
- Runs off a booster pump (available separately)
Top Customer Reviews
When it runs, it works well, but it has a bad habit of locking the wheels, which requires me to remove it from the pools and manually push the wheels into rotation again. After that, it may function well for a few minutes or a few days, but never as reliably as its forebearer.
After a few sessions of breaking the wheels free by hand, I disassembled it to see why it was locking (something the first 380 NEVER did in the many years that I owned it). Firstly, I noticed that the scroll housing which covers the impeller wheel is held in place by a single screw, a method which does not bode well for reliability.
Then I noticed that the hose fitting which secured the input hose to the single jet plenum in the venturi tube was covered in a thick gob of what looks like white silastic; the two hose connectors leading to the two-jet plenum on the other side of the venturi tube are correctly fastened with no sealer in sight.
I sent pictures to the Zodiac support man who answered my telephone inquiry, and asked him why a brand-new Polaris (sold by Amazon Direct, by the way) should look like it had been patched before it was sold, rather than have the (probable) leaking parts replaced before the piece shipped out.
After he saw the photos that I sent to him, he replied, and I quote:
"I talked with my Lead Tech. and he stated that all the cleaners are coming out of the factory that way now. I apologize for it looking that way but it should not affect your cleaner. As far as the one screw holding that plastic together has been tested and we have not had any known problems with the design."
In my opinion, Polaris is de-contenting their designs, which is a euphemism for cheapening them, and I sincerely suggest that buyers of their equipment think carefully before committing to the purchase of these pieces of equipment, because they are singularly expensive ab initio.
As for me, I've bought my last Polaris/Zodiac product.
I have several customers with these cleaners installed (Two with Polaris 180 models which means that after 15 years they are still working fine) and all work off the same principal. The Polaris pump sends high pressure to the line the Polaris is attached to spinning the wheels and moving the cleaner. Every few minutes the Backup valve activates and reverses the cleaner (prevents it from getting stuck in one area).
These cleaners work well if they are set up correctly. Here are some troubleshooting tips:
Hose length is important. Too much hose and the cleaner will not work properly.
The Back-up Valve must be installed 14-20 inches from the cleaner and the water opening (where water shoots out of) must be facing the cleaner and not away from it. These valves tend to fail often. To know if it is working properly, lift it out of the water when the Polaris is running. If water is continuously shooting out and never stops, it has failed and you need a new one, otherwise the Polaris will not run.
The Quick Disconnect that attaches the Polaris to the wall also has an adjustment on it, make sure it is not all the way open or there will not be enough pressure. They tend to crack under the pressure so check it periodically to see if water is shooting out of it from a crack.
Sometimes when you clean the filter, some element will enter the Polaris return line. Simply disconnect the wall connector and clean out the small debris basket (looks like a Thimble).
If you find the Polaris on it's side in the bottom of the pool, the rear float has probably failed and is full of water. Simply remove it and install a new one. These are the most common problems you will have.
If the cleaner starts and runs for a few seconds then stops, then runs again and stops; check the skimmer basket & pump basket for debris (possibly low water too), if pool does not run the Polaris will not either since it works off the return water pressure.
If the Polaris hose is tangled and doesn't seem to unwind, just add a Swivel to the hose by cutting the hose with a blade, and inserting a swivel with 2 nuts to hold it in. Make sure the arrow on the swivel is pointed towards the Polaris and don't add a swivel within 10 FT of the Polaris (otherwise it will do 360 all day).
The manufacturer recommends Polaris Tail Sweep Pro Accessory if the Polaris tail is shooting water out of the pool. This will keep it from shooting out onto the deck.
This would be a five star cleaner if not for a separate pump running when it is cleaning, not a very energy efficient set up even if you only need to run it 2 hours a day. With all that said, the cleaner should give you many years of great service. The parts do wear out (although I have several units that I haven't had to rebuild in 5 plus years), most commonly the rubber Tires and the wheel bearings. The other parts seem to last a very long time. A very good cleaner.
We are very sorry to see that your Polaris 360 experienced some issues. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it.
Can you contact me directly at firstname.lastname@example.org with your contact information?