Gaming 9 years, XBL, probably played about 2 hours daily, longer on some weekends.
Product: It is comfortable to me, I like the pads for the ears, they are the microfiber that holds sweat and you cant clean. These you can take care of. I like the retractable boom on the mic, can be used in or out. Used sparingly during travel so retracting the boom made it look less weird for sure. Im not an audiophile by any means but the sound quality was good, not spectacular as some of my friends headsets I've used but for the price it was solid. Adjustable game/chat volume is good, I like the Turtle beach where it scrolls, I feel like it offered slightly better balance. But again it still works perfectly fine. The design is nice, matte black/grey color and its comfy on the head, its lighter than some headsets I have used so that was a plus. I definitely enjoyed the product while it worked....see side notes.
Shipping: Arrived in the estimated delivery window so no complaints. I lived overseas at the time too so shipping to an APO was good.
*I do think this is a solid product initially but the longevity may be in question. I like the style and feel, the sound and everything but read the story below on my experience.
**Side Notes: So about 5 months after using the headset on a regular basis, gaming almost daily for a few hours, it started to wear either from the adapter connection to the controller or maybe the wires that lead to the mic or maybe the plug. But it started out as I was hearing this loud, loud muffled click intermittently, people in the group chat would also hear it. Like this would hurt my ears sometimes and frustrate me a bit. Like I said it was intermittent and would come and go, seemed to be with how the cord was sitting sometimes or how I plugged it in. I updated my controller to see if maybe that was the issue but it wasn't. So I continued to use it and there would be time when it wouldn't do the clicking in the ears for awhile so I thought maybe it was just a weird issue of sorts. Later on the mute feature stopped working, so I couldn't mute my mic when I wanted, again this was intermittent and there would be times I could and times I couldn't mute it. Not a huge deal because I usually was talking with someone anyway.
So I move and break out the box once I get internet at about 9-10 months after the purchase and I hadn't used the mic in about a month and a half or so cause of moving and everything. I hook up everything and same issues as before persist, I wasn't surprised but it was still usable so I kept going with it cause im fairly frugal with things and will use them until they don't work. But after about 2 weeks the speakers in the headset stopped working, so I couldn't hear anyone. The mic still worked but I heard no sound in the headset no matter what I did. I could get it to work for a split second here or there but it would never continue to work. Tried updating the controller and everything but that didn't correct the problem. Not entirely sure what the issue was but I waited to long to check on the warranty and everything as I stopped playing as much and didn't really use it as much anymore anyway so it wasn't a concern, but I figure I wanted to give Polk and the consumer a heads up on possible issues.
Hope this helps.
Purchased used through Amazon Warehouse deals.Product came in with all the accessories and works fine. When installed for initial use the headset did power up and was able to hear game and self through headset.Overall the sound is decent and it does the job in transmitting the sound from counsel to headset. I have nothing to compare to and I am not a professional headset reviewer. Added bonus-you are able to control volume with the included adapter and hide the mic when not in use.Unfortunately one of them had a run in with the family K9 and lost it's line.
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