Pretty disappointed. It hasn't even been 6 months, and one of the ports don't charge anymore. TBH, after doing some review reading, I was excited about this charger. I bought one for myself and one for my friend. I'm not sure how his is doing or how often he uses it (I don't think that should matter regarding the ports, I can understand if the battery dies over time....hopefully not a short amount of time). I usually use it over the weekends, and took it on another weekend trip to find my self short a charging port. Definitely annoyed!
EDIT 11/08/16: I was contacted by their customer service team the following day after writing this review. Their team was very pleasant to deal with and quick with their responses. Within a day or two, they've already sent out a replacement for the faulty PowerCore 20100 I purchased a couple of months ago! If all goes well, I'll be updating this review again! Great customer service from Anker!
EDiT 2/16/17: Anker's customer service is second to none! The replacement works as it should, but the wire would not charge the PowerCore. After contacting their customer service team again, they were happy to replace the faulty wire sent with the replacement PowerCore. Great company that cares about their customers. I just wish products nowadays lasted longer, but regardless, I'll be buying their products again.
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From the manufacturer
PowerCore
Probably our most popular charging series. With faster charging, more advanced technology and even better portability.
PowerCore 20100
A frontier in portable charging. PowerCore 20100 offers an unbelievable size to cell capacity ratio along with top-class charging speeds.
Thanks to Anker’s advanced charging technology, you’ll wonder why you ever wasted time plugged in to the wall.
- Huge 7-Day Charge Cell Capacity
- Portable, Pocket-Friendly Size
- High-Speed Universal Charging
- Dual-Device Output
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Perfectly PortableLighter than a can of soup, PowerCore fits easily inside backpacks, purses, or computer bags. |
High-Speed ChargingAnker’s world-renowned PowerIQ and VoltageBoost combine to deliver a high-speed charge to a wide range of devices. |
Highly DurableConstructed with premium materials to keep you charging again and again. |
Universal CompatibilityDesigned for use with virtually any device that charges from a USB port. |
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| PowerCore 20100 | PowerCore 10000 | PowerCore 26800 | PowerCore Essential 20000 PD | PowerCore+ 26800 PD | |
| Series | Basic | Basic | Basic | Premium | Premium |
| Main Feature | Light Weight | Portable /Light | Triple Device Charging | PD+PIQ2.0 Quick Charge | Macbook Air Supported |
| Extra Hours of Battery Life (based on current average smartphone batteries) | +92 Hours | +46 Hours | +123 Hours | +92 Hours | +123 Hours |
| Output Ports | 2 x USB-A | 1xUSB-A | 3 x USB-A | 1 x USB-C 1 x USB-A | 1 x USB-C 2 x USB-A |
| Recharging Time | 10 Hours | ~4.7Hours | 6.5 Hours (using both input ports) | 6.5 Hours (using USB-C to USB-C PD Charger) | 4.5 Hours (using USB-C to USB-C PD Charger) |
| Size | 6.6 x 2.4 x 0.9 in | 3.6 x 2.3 x 0.9 in | 7 x 3.1 x 0.9 in | 6.2 x 2.9 x 0.8 in | 7.1 x 3.1 x 0.9 in |
| Weight | 356g/12.56oz | 180g/6.35oz | 490g/17.28oz | 345.5g /12.2oz | 576g/20.3oz |
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Top reviews from the United States
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Reviewed in the United States on November 4, 2016
Color: BlackVerified Purchase
Reviewed in the United States on October 17, 2016
Color: BlackVerified Purchase
Reviewed in the United States on June 1, 2018
Color: WhiteVerified Purchase
Reviewed in the United States on May 8, 2018
Color: BlackVerified Purchase
Reviewed in the United States on March 30, 2018
Color: BlackVerified Purchase
Top reviews from other countries
Ryan Ramhit
Great service & Better product
Reviewed in Canada on April 19, 2017Color: BlackVerified Purchase
Juggernaut
Powerful Portable Charger
Reviewed in Canada on June 6, 2018Color: BlackVerified Purchase
Powerful Portable Charger
Reviewed in Canada on June 6, 2018
At the time of buying this I wanted to get a power bank as my current phone had a battery discharge problem and I was thinking I could extend its life by having a portable charger. I was looking around on amazon and found this. It had quite a few reviews and I have purchased anker products in the past and am usually pretty happy with it. I went ahead and decided to buy this.Reviewed in Canada on June 6, 2018
It arrived quickly and the product box looked really nice. I opened it up and noticed that the portable charger was a bit bigger than what I anticipated. Inside the box was the portable charger, a usb cable, a carrying case for the portable charger, the warranty info and the manual. I immediately noticed the high quality of the charger. It feels solid in your hands and a bit heavier than I was expecting as well. There are some portable chargers that have extra stuff like a flashlight but this charger just sticks to the basic. There are two USB Ports where you can plug in your usb cable and then connect that to your device. Also, there is one micro usb port for charging the portable charger itself. Lastly, there are 4 LEDs on one side of the charger. These 4 LEDs represent how much juice is left in the portable charger. 4 LEDs means its at 100%. 3 LEDs mean 75% and so on. There is a button on the side of the charger as well. This button lights up the LEDs for you to know how much capacity is left. Anker uses their own technology to speed up the charging which is awesome. I did notice the devices I plugged in took The fact that you can charge two devices at the same time is pretty convenient as well. I have done this a few times and it works quite well.
There are a few reasons I took a star off. One of them is that charging the actual portable charger to its full capacity takes around 8 hours which is quite long. I understand the capacity is quite big but a power adapter for the charger itself could have been included. The other two reasons are weight and size. The weight and size are a little bit annoying to me as when I think of portable chargers I think of something you can put in your pocket and charge your phone at the same time. With the weight and size of this it is a bit difficult to do something specific like that. This is not a huge issue but it is just something I thought could be worth mentioning. I am aware now that anker and other companies offer smaller sized power banks. Overall, I am pretty happy with this purchase. I bought this last year and still can't notice any decrease in quality.
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Jenn
so I was happy with the product
Reviewed in Canada on February 5, 2018Color: BlackVerified Purchase
Amazon Customer
Excellent Anker Customer Service
Reviewed in Canada on June 4, 2018Color: BlackVerified Purchase
Maxwell J Dear
Powerful and durable
Reviewed in the United Kingdom on January 16, 2021Color: BlueVerified Purchase
