Practical Zendesk Administration: A World-Class Customer Service Platform 2nd Edition, Kindle Edition

4.6 out of 5 stars 3 customer reviews
ISBN-13: 978-1491900697
ISBN-10: 1491900695
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About the Author

In 2011, Stafford Vaughan established the Zendesk training department, and personally developed the official education program for the Zendesk customer service software. In his time working with Zendesk, Stafford has trained hundreds of companies with advice on how to get the most value out of the tool.

Anton de Young, Director of Customer Education and Community at Zendesk, has 20 years of experience in all stages of user-centered software product development. He has worked in various writing, product, user experience, and leadership roles at a software startup, a global e-learning company, Microsoft, Peoplesoft, Oracle, and Adobe.

Product details

  • File Size: 7925 KB
  • Print Length: 196 pages
  • Simultaneous Device Usage: Unlimited
  • Publisher: O'Reilly Media; 2 edition (May 15, 2014)
  • Publication Date: May 15, 2014
  • Sold by: Amazon Digital Services LLC
  • Language: English
  • ASIN: B00KCY2CAK
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Not Enabled
  • Lending: Not Enabled
  • Enhanced Typesetting: Enabled
  • Amazon Best Sellers Rank: #195,223 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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on July 31, 2016
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on October 25, 2014
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on December 20, 2014
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