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Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System Hardcover – May 24, 2011

4.0 out of 5 stars 12 customer reviews

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"Enlightenment Now: The Case for Reason, Science, Humanism, and Progress"
Is the world really falling apart? Is the ideal of progress obsolete? Cognitive scientist and public intellectual Steven Pinker urges us to step back from the gory headlines and prophecies of doom, and instead, follow the data: In seventy-five jaw-dropping graphs, Pinker shows that life, health, prosperity, safety, peace, knowledge, and happiness are on the rise. Learn more
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Product details

  • Hardcover: 320 pages
  • Publisher: McGraw-Hill Education; 1 edition (May 24, 2011)
  • Language: English
  • ISBN-10: 0071773541
  • ISBN-13: 978-0071773546
  • Product Dimensions: 6.3 x 1.2 x 9.2 inches
  • Shipping Weight: 1.3 pounds (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars 12 customer reviews
  • Amazon Best Sellers Rank: #181,579 in Books (See Top 100 in Books)
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July 16, 2013
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May 24, 2011
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