Preservino PVV-20 Vinovault Professional Wine Cellar
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- 16-bottle capacity
- Preserves unopened and opened bottles of wine
- European styling
- Green Cooling
- Cool blue digital display
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Top Customer Reviews
I contacted the customer service department after locating the warranty info (this came with a one year warranty), who gave me a really, really hard time before agreeing to replace the unit. They denied I had ever sent the warranty card in, told me my unit was not eligible for replacement, blah blah. They finally agreed to send me a new one after several emails and phone calls, but they seemed convinced I was trying to cheat them out of one of these spectacularly crappy things, so would only send it if I emailed a picture of myself cutting the power cord - which I did.
The new unit worked for about six months before the exact same thing happened, and the unit again displayed the blinking blue light of death, and no longer chilled. When I contacted the Preservino customer service again - they replied by telling me the unit now had a 90 day warranty (I guess too many were breaking after 6 months), and that electrical spikes can cause the unit to stop working (a handy little fact that, if true, would be better told to customers BEFORE a unit breaks). I have no idea if both of these units got a zap of electricity, but I have laptops in use at the home, as well as lots of other appliances, and no zaps have effected any of those. I think it was just an excuse to not replace my second defective unit.Read more ›
This is the only fridge I have seen with a Preservation device inside for your opened bottles of wine. We use it about once a week and I find it very effective to preserve open bottles. It's much more economical than throwing a half a bottle away . This is really no more expensive than a decent quality wine cooler so I figure why not get the extra functionality....turns out we use it.
The controls are very easy to use and the blue LCD is very attractive. Bottles fit nicely and are not crammed in there. The cooler is very nice with high quality strong wooden shelves that pull out. Great Job Preservino!! Finally, a cooler that is reliable, good looking and functional.
Item # PVV-20
Purchased/Received: November 2009
Unit Failed: June 2010
Failure: Cooling unit quit operating
Product life: Seven months
I called directly to a Pek Preservation Systems customer service rep who informed me that the cooling unit in this product is under warranty for 90 days. They offered a replacement unit (which was out of stock) for $120.00 plus the cost of shipment.
The right thing to do, which this company never offered, was to provide a new unit at no cost (to include free shipping). The fact that the company never offered to do this speaks directly to the integrity of the company and the quality of their product.
Does Pek Preservation Systems, Inc. stand by their product? I will let you decide...
Most Recent Customer Reviews
Having always wanted a wine fridge, I picked up this Vinovault because of the storage features. It was easy to set up, easy to use, and I couldn't be happier.Published 7 months ago by Jason G. Troxel
Just got this one out of the box last night. My husband and I love wine. So we are very particular how we store them. Read morePublished 9 months ago by Ariya Ball
In theory its a great product but after two tries and returns for various issues I decided the concept of the product didn't match the headaches it came with and I lost confidence... Read morePublished 15 months ago by D Suh
I am glad I got it. It work well. Not sure where to get refill cartridges or how to change them. Outer shell is cheap plastic. Read morePublished on July 19, 2014 by jackie
Excellent! This is the best wine cellar on the market and I've tried a number of them. Their other products are also excellent.Published on January 28, 2014 by Tadd Aiona
I bought my Vinovault a year ago, and just ordered another one for my in-laws. I love the bottle display feature in the door. Read morePublished on January 27, 2014 by winediva
I don't write many reviews but am so happy with this product I just
had to put one up. My husband bought this for me over a year ago and
it has worked flawlessly. Read more