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The Ten Principles Behind Great Customer Experiences (Financial Times Series) Paperback – January 24, 2013

4.6 out of 5 stars 24 customer reviews

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Product details

  • Series: Financial Times Series
  • Paperback: 240 pages
  • Publisher: FT Press; 1 edition (January 24, 2013)
  • Language: English
  • ISBN-10: 0273775081
  • ISBN-13: 978-0273775089
  • Product Dimensions: 6.1 x 0.6 x 9.2 inches
  • Shipping Weight: 14.9 ounces (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars 24 customer reviews
  • Amazon Best Sellers Rank: #347,141 in Books (See Top 100 in Books)
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