- Paperback: 256 pages
- Publisher: Prentice Hall; 1 edition (June 22, 1995)
- Language: English
- ISBN-10: 0131509969
- ISBN-13: 978-0131509962
- Product Dimensions: 9.2 x 6.2 x 0.5 inches
- Shipping Weight: 13.4 ounces
- Average Customer Review: 1 customer review
- Amazon Best Sellers Rank: #4,267,529 in Books (See Top 100 in Books)
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Principles of Corporate Communication 1st Edition
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Text: English (translation)
Original Language: Dutch
From the Back Cover
Readers will find up to date, scientifically based models to analyze corporate image and corporate identity, plus techniques to improve the effectiveness of corporate communication programs, planning and implementation. A cross functional perspective, integrating theory from the public relations tradition, and marketing communication. Focuses on the interdependent relations between corporate strategy, corporate identity and corporate image (what is identity and how can one minimize the gap between deserved image and actual identity). Student on corporate communication courses, usually at MBA and masters level. Also those on public relations, marketing comms, and advertising courses; professional courses on the above.
Top customer reviews
Full review: This book, first published in Dutch in 1992, aims to integrate the existing knowledge of corporate communication, to define the discipline and sum up what has been said about it (up until 1995). It also presents useful ways of implementing the ideas.
What then is corporate communication?
The author, a professor in corporate communication at the Business School of the Erasmus University in Rotterdam, defines it as the framework in which the various communication specialists in an organisation integrate the organizational message. This integration can help to define the corporate image and improve corporate performance.
The book consists of six chapters. The first one is an introduction to the field. It looks at the nature of corporate communication, for example what different types of communication there are and issues surrounding the different types.
Chapter two deals with corporate identity. It starts off with a theoretical discussion of the concept, which covers issues such as how a strong corporate identity can be useful and what different types there are. The second half of the chapter covers practical ways of measuring corporate identity.
Chapter three is similar in its form to chapter two, but focuses on corporate image instead of identity. After a theoretical start, the chapter looks at measurement methods used in practice.
In the fourth chapter several reference models are discussed, as well as practical models. Van Riel also presents his own corporate communication strategy model.
Chapter five looks at ways of organising the corporate communication process in order to integrate all the corporate messages that come from different sources.
The last chapter looks at case studies from four large international companies, in order to highlight the importance of theory in corporate communication.
The book has plenty of analytical discussions, models, diagrams and references to academic works but also practical examples and applications, and will appeal to both academics and practitioners, but is really more academic in content. The chapters are concise and not too long, and each one begins with an abstract. The book has a good mix of theoretical discussion, real life examples and ways of practical implementation. This book would suit anyone interested in corporate image, corporate identity and of course, corporate communication, especially those looking for an overview of these fields up until 1995.
Reviewed by Dr Jessica Backlund (MA, PhD) and Shaun Powell (Btech, AIMgt, BAHons) from the International Corporate Branding and Identity Center.