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Top Customer Reviews
The order took 3 days over a weekend to get to her. She was bowled over, and I was too when I saw the pictures. 20 absolutely stunning roses greeted her on her special day. It was a much better price and product than flowers I have ordered from 1-800 or FTD. I highly recommend this service!
I submitted a complaint via Amazon and finally was contacted with an apology (again, no mention of resending my flowers). After a week, I finally got them to send the flowers to my mom. The topper was my mom called me today (Feb 23rd) and she said she got the flowers and started laughing. She explained that she got a call from someone saying that they received flowers by mistake. My poor mom had to drive over to pick up her flowers from someone else because ProFlowers delivered them to the wrong address. The flowers had been squished as well.
I raked this company over the coals losing my daughters flowers. TWICE!
The first delivery statement said that they left them by the door. Well she lives in an apartment and that would be ridiculous!
They said they would make it right and resent and also refunded the shipping and handling.
The second delivery was also lost and, like an angered grizzly, I let the customer service have it….AGAIN. They said that they would make sure that my daughter got her flowers and they refunded the total amount for the issues that I had to go through.
After hanging up with customer service, my daughter called to tell me that she received a call from a guy that said he keeps getting her flowers. That's when my daughter told me that I had sent them to her old apartment! Needless to say I felt like a real genuine turd.
I called back to confess and try to make it right. They would not accept any money or a reorder. They still maintained that I was to be refunded and thanked me for calling to make it right. They were just happy that my daughter got her flowers and wished me a good day.
I will be using this company, many, many times in the future.
Most Recent Customer Reviews
I always chose Grower's Choice when ordering with ProFlowers. I have only been disappointed once, and that was my personal dislike for the flowers sent. Read morePublished 16 months ago by Cfsii
The friends I sent them to said they were happy that I called and that was the only way they knew It was I who sent the flowers. They were lovely.Published on May 31, 2014 by Rosemarie T. Papia
I enjoyed the convenience of being able to put a smile on someones face. The flowers were pretty and also came with a stuffed bear.Published on February 22, 2014 by Lisa coleman
ProFlowers advertised "100 blooms for $19.99" on WTOP in Wash DC. I bit. I went through the order process, and I do not recall ever seeing either the delivery charge or... Read morePublished on February 3, 2014 by Burt Hall & Margy Hall
I bought these for my fiance, and she just loved them! There were 16 roses in red, white, yellow and pink. Every one was perfect and beautiful. Read morePublished on November 26, 2013 by Computer Tyme
the flowers were beautiful, but only one kind, but at least one that lasts for a while! Overall a great buy except shipping seems quite high, however it was a fast delivery and... Read morePublished on October 18, 2013 by Ulrike Johnson
Did not see the flowers as they were sent but I am told from recipient the flowers were really prettyPublished on October 13, 2013 by Jan
The flowers were a gift, but the receipent was greatly pleased withe them, she said that they were beautiful and lasted quite a long while.Published on July 10, 2013 by Love to shop