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4-Year Fitness Equipment Protection Planfrom SquareTrade
- Coverage for product breakdowns and malfunctions
- 24/7 customer support
- Free shipping on all repairs with no deductibles or hidden fees
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ProForm PFTL59515 Performance 400i Treadmill
- Enter your model number to make sure this fits.
- 25 chp Mach Z motor, 20 x 55 tread belt, proshox cushioning, space saver design
- 19 inch length
- 18 workout Apps, grip Pulse EKG heart RATE monitor, this heavy-duty treadmill accommodates up to 115 Kg.
- Compatible music port for IPod, IPod is a trademark of Apple, inc, registered in the US And other countries; IPod not included
- The ProForm performance 400 Treadmill is protected with a Lifetime frame Warranty, 25-year motor Warranty and 1-Year parts and Labor Warranty
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From the manufacturer
Find Your Fitness
- iFit Coach Ready
- 2.5 CHP Mach Z Commercial Motor
- Round Watts LED Display
- 0 – 10% Digital Quick Incline Control
Boost Speed and Incline with One Touch
QuickSpeed and Quick Incline make it easy to change your speed and incline without having to break your stride.
Train Harder at Every Fitness Level
Great for all levels of training, the ProForm Performance 400i Treadmill has what it takes to get you in race day shape. The powerful 2.5 CHP Mach Z Motor takes care of your speed, interval, and endurance workouts. Then dive into our built-in workout apps to push yourself with 18 programs designed by certified personal trainers. Stay in the right cardio zone with the EKG Grip Pulse heart rate monitor.
Sometimes You Just Need to Sprint
Not everybody likes to run at 10 miles per hour. But it’s nice to know this treadmill can totally handle it. Thanks to a bigger motor size and faster flywheel gear ratio, we are pretty proud of the Performance 400i’s 10 mph top speed. Our in-home efficiency booster means you can run every day without using excessive amounts of electricity.
Google Maps: Scenic Motivation
If you’re feeling creative, draw your own scenic route via Google Maps and iFit will map your workout and send it to your treadmill. Or select from our pre-programmed routes like Backpack Europe or Tour of Asia. Your deck will adjust to mimic the terrain and your legs will feel every hill or valley along your route.
Note: Access iFit account from computer, tablet, or smartphone. Requires membership, sold separately. Trademarks and trade names are those of their respective owners. Google Maps is a trademark of Google, Inc. Syncing iFit account from tablet to machine currently on Android and iOS tablets only. Tablet not included.
18 On-Board Workouts
After years of hard work and innovation, we figured out how to make your fitness experience convenient and simple. When you step on the deck of a ProForm treadmill, you get instant access to professional training programs fully loaded and ready to go. Now you can enjoy a challenging workout focused in on your goals.
0 – 10 MPH QuickSpeed Control
Not everybody likes to run at 10 miles per hour. But it’s nice to know this treadmill can totally handle it. Thanks to a bigger motor size and faster flywheel gear ratio, we are pretty proud of the Performance 400i’s 10 mph top speed. Our in-home efficiency booster means you can run every day without using excessive amounts of electricity. And the convenient QuickSpeed buttons let you adjust your intensity instantly, so you can stay focused through every step of your workout.
20” x 55” Tread Belt
Because your in-home workout experience should be a comfortable one, ProForm designed a roomy deck so you won’t feel confined as you walk, jog, and run. The 55-inch length gives your legs plenty of room to stretch out your stride. And the 20-inch width allows your upper-body extra elbowroom. To ensure our treadmills are top quality, we test each belt for one million cycles at double the user weight before release.
|Performance 300i||Performance 400i||Performance 600i|
|iFit Coach||iFit Coach Ready||iFit Coach Ready||iFit Coach Ready|
|Display||Large LCD Window||Round Watts LED||Round Watts LED|
|Heart Rate||EKG Grip Pulse Sensor||EKG Grip Pulse Sensor||EKG Grip Pulse Sensor|
|Motor||2.0 CHP||2.5 CHP||2.75 CHP|
|Tread Belt||16” x 50”||20" x 55"||20" x 60"|
|Speed Control||0 – 10 MPH Digital QuickSpeed||0 – 10 MPH Digital QuickSpeed||0 – 12 MPH Digital QuickSpeed|
|Incline Control||0 – 10% Digital Quick Incline||0 – 10% Digital Quick Incline||0 – 10% Digital Quick Incline|
|Audio||Audio Auxiliary Port w/ Dual 2" Speakers||Audio Auxiliary Port w/ Dual 2" Speakers||Audio Auxiliary Port w/ Dual 2" Speakers|
|Warranty||5-Year Frame & Motor, 90-Day Parts & Labor||Lifetime Frame, 25-Year Motor, 1-Year Parts & Labor||Lifetime Frame and Motor, 2-Year Parts, 1-Year Labor|
Great for all levels of training, the ProForm performance 400 Treadmill has what it takes to get you in race day shape. The powerful 2.5 CHP Mach Z motor takes care of your speed, interval and endurance workouts. Then dive into our built-in workout apps to push yourself with 18 programs designed by certified personal trainers. Stay in the right cardio zone with the EKG grip pulse heart rate monitor. And recover faster with the ProShox cushioning that reduces impact on your joints every step of your workout.
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Top customer reviews
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Pros: Once we got the treadmill working we have both agreed that it is a nice piece of equipment. It is very nice and sturdy with a nice big user console. It can easily be put together with a single person, but I'd recommend having a two person team when assembling as that made things go so much smoother. The device quickly switches the incline when you select it and we have been happy with the machine.
Cons: Notice in the "pros", I mentioned once we got the treadmill working. That is because after we put the device together nothing on the console would recognize any user input. Immediately I called the ProForm support line and was told I had to register the device, which I did the day we got the treadmill. After registering the equipment, I submitted a support ticket due to the treadmill not working. After that, there was no reply from ProForm. I printed off the confirmation email in case they called when I was at work and nothing. I called their support line multiple times and received a message that all available reps were busy at that time. I even called trying to just get an operator to ask about the possibility to speak with a support rep and could not get a live person on the phone. Finally, I gave up and happened to have a friend who was an electrician look at the machine. He took a look at the connectors and saw that a wire wasn't set properly and with a simple punch down tool fixed the issue and the treadmill has worked fine since. If he hadn't been able to fix the machine, we were the point of either returning the machine or hiring a 3rd party to fix a treadmill which at the time was nothing but an expensive room decoration. Long story short - if you are handy and don't mind potentially fixing issues or hiring a 3rd party to fix the problem, this is a good machine. If you want a machine that comes ready out of the box from a company that backs up and supports their equipment, look for a device from another company as ProForm doesn't seem to have that support available.
I ordered this treadmill and it arrived within a week and was delivered into my house. This is not a treadmill one person can move around by themselves – the box is very large with no hand holds and you definitely need a dolly or cart and you need two people to position the box where you want it. It is a beast. You'll also need two people to get the main unit out of the box.
Unboxing was easy and contrary to what other people say, assembly is easy. The directions are clear and simple. All you are assembling is the up-right portion with the electronics, handrails, etc. If you can operate a screwdriver and a wrench, you’ll be fine. Parts fit together well and precise. Take your time – don’t rush! Get yourself a drink and a snack, put on some tunes and you’ll have it done in a couple hours max. I was able to assembly everything by myself, but there are a couple steps where having a second person to hold an assembly in place would be helpful. That said, the majority of assembly problems people have are self-inflicted.
Although the exterior box and packaging was perfect, my treadmill arrived with two broken/flawed items. All of the tabs for the motor cover were broken off and that piece which normally should have been attached was loose. And on the touch sensor bar, when I pulled off the protective film, off came some of the matte finish of the plastic - strictly a cosmetic issue but still irritating. I took pictures of the affected parts and sent an e-mail directly to Icon Heath and Fitness customer service and within a couple of days they had replacement parts shipped to me. Fantastic!
(10/10) - Customer service. I had the broken motor cover and the damage to the touch bar and Icon had replacement parts to me pronto. No hassles, no headaches, just really great customer service. I could not have asked for any better resolution to my issue. It’s seldom about the issue, but how the issue is resolved and these folks did a first class job. Kudos and thank you !!
(9/10) - Over all quality of treadmill. This is a lot of treadmill for the money. Very similar to what you will find in a gym, large, heavy, solid, lots of room, well built. Quality versus price is very good. Zero complaints. It looks well built and it feels well built. When you are on it running, it feels very solid. Treadmill is quiet. Looking under the motor cover, it looks like a quality build. Looking on the electronic control board they are using brand name, high quality components which is encouraging.
(9/10) - Running space on belt. The belt is plenty wide and plenty long. There are very nice side rails to stand on while the belt is moving. You never feel crowded and there is room to drift on the belt as you run. I tend to like to run more up toward the front sometimes, so I wish the motor cover was cut a little deeper. Although my feet haven’t hit it while running it feels a little crowded sometimes. But that’s probably just me.
(10/10) PROSHOX2 system. The treadmill has a great shock absorbing system that saves your legs, knees and ankles. When you run you can see the entire running platform flexing and absorbing shock. My legs, hips, ankles, and feet have never felt better. No shin splints. This beats the heck out of running on hard pavement. A real pleasure to run on – you will like it a lot.
(9/10) Controls. The controls for speed, incline, etc. are fairly straight-forward and very similar to what you will find on pro gear in gyms. The documentation in the manual could be a little better and I had to experiment to see what was what, but it is simple and gives me what I want. Not overly complex which is nice.
(10/10) Versatility. This treadmill gives me everything I want – speeds up to 10 mph, inclines up to 10%, readouts for miles, time, etc. This treadmill is suitable for beginners and walkers up to pro training.
(2/10) – Bluetooth connectivity. You see the Bluetooth symbol on the front control panel and assume you can connect your Bluetooth device (iPhone, etc) to use the built in speakers. Wrong. The Bluetooth only works thru the iFit app which you have to download to your device, then you have to set-up an account. This is crap. I shouldn’t have to set up an account with a third party vendor just to be able to use the Bluetooth function. To use the speakers, you have to go back to the 1990s and connect your device with a cable with 3.5mm male jacks (which isn’t included). Again, you wonder who in Icon’s marketing group thought this was a good idea. This is amateur.
(4/10) – Built in heart rate monitor. Very disappointing. Just really hard to get an accurate reading. You have to hold on to it quite a while and watch the readings change then figure out which reading is correct. Sometimes, I just get bad readings. I’ve been on treadmills in gyms where I get an instant reading and I can trust its accuracy. Can’t do that with this treadmill. Even following their directions explicitly yields mixed results. The sad fact is for just pennies, they could put in better sensors that would provide better readings. Like the Bluetooth, they failed miserably on this. Still, I use the heartbeat sensor after each run and take the readings with a grain of salt. Over time I’ve figured out what readings are good, and which ones aren’t. You can make it work. Just wish it was a better user experience.
(5/10) – Built in speakers. They are o.k. Kind of what I expected. Not that great of sound and not horribly bad. For a $600 treadmill they are probably about right for quality. I have a vintage stereo system in my workout area so don’t really need to use the speakers. If music is really important to you when you run, you’ll probably want to use something different than their speakers.
(3/10) – Tablet holder. They just plain blew this one. The opening at the bottom is fixed – not adjustable – and it is not a large enough opening to support a tablet or phone that has any sort of case. I have an iPad Mini in a very thin TPU case that will not fit in the slot – its too thick. Really? They couldn’t have made it just a quarter inch thicker to allow devices with cases?
(5/10) – The iFit Coach. Be Aware – iFit is not free – it is something you have to subscribe to, which may or may not be obvious to you when you buy this treadmill. It looks like a pretty cool feature that I would be interested in using, but subscription rates were rather steep and the benefit Vs. cost trade-off is not worth it to me. If this is something you really want, factor it into the cost of owning this treadmill. Personally, I don’t need another monthly bill.
Overall, this is an excellent value for the money.
Would I buy this treadmill again? Absolutely.
Am I happy with it after almost 300 miles run. Absolutely.
Would I recommend this treadmill to family or friends? YES
The items that aren’t so good aren’t deal breakers for me. They are more of irritations. It’s so typical of companies – they come out with a really great product but they screw up on a few small items that taint the user experience. The negatives are what keep this treadmill from really being best-in-class for the price. If they had done a better job on the Bluetooth connectivity and the heart rate sensor, this would be a 9/10 treadmill. But still, I am happy – it does what I need and hope to get many years use out of it.
Well done Icon.
Update: I emailed ProForm customer service requesting the correct part. Several weeks have passed, and I have not had a response. Doesn't speak well for their customer support. I got a new surge protector as suggested in several reviews, and have not had any issues with tripped breakers since.