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Customer Discussions > Borderlands 2 [Download] forum

Problem with canceling pre order

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Showing 1-3 of 3 posts in this discussion
Initial post: Jul 20, 2012 9:06:23 AM PDT
Anceus says:
So I preordered the Borderlands 2 Download Version. At the end I got an error. Not thinking to much I ordererd it again, so I now have the problem that I can see it in my Account -> Orders Tab, but not in my Games Library Tab and I'm not able to cancel the additional order... any hints?

Posted on Jul 24, 2012 1:27:54 PM PDT
same thing happend to me

In reply to an earlier post on Jul 25, 2012 12:32:30 AM PDT
Anceus says:
Here is what i got from amazon:

I'm sorry you weren't able to cancel the additional accidental pre-order of "Borderlands 2". This was because these purchases are still pending authorization.

I have on your behalf canceled this order ID: 002-0459973-2569874. You haven't been charged for this item, but an authorization may be visible on your account. This should be removed shortly depending on the policies of your bank.
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Participants:  2
Total posts:  3
Initial post:  Jul 20, 2012
Latest post:  Jul 25, 2012

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