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GE Profile PVM1790 Stainless Steel Over-The-Range Microwave Oven

1.9 out of 5 stars 49 customer reviews
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  • 1.7 cu. ft. Capacity
  • 1,000 Cooking Watts
  • Convection Cooking
  • Fast Bake
  • Sensor Cooking Controls
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Product Information

Technical Details

Brand Name General Electric
Model Info PVM1790SRSS
Item Weight 85 pounds
Product Dimensions 15.4 x 29.9 x 16.4 inches
Item model number PVM1790SRSS
Installation Type over range
Part Number PVM1790SRSS
Burner type convection
Color stainless-steel
Manufacturer Warranty Free 10yr Warranty on Major Components

Additional Information

ASIN B0049OXU1O
Customer Reviews
1.9 out of 5 stars 49 customer reviews

1.9 out of 5 stars
Best Sellers Rank #6,907 in Appliances (See top 100)
#121 in Home & Kitchen > Kitchen & Dining > Small Appliances > Microwave Ovens > Over-the-Range Microwave Ovens
Shipping Weight 84 pounds
Date First Available October 28, 2010

Warranty & Support

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Product Description

GE PROFILE PVM1790 STAINLESS STEEL OVER-THE-RANGE MICROWAVE OVEN - PVM1790SS. 1.7 CU. FT. CAPACITY. 1000 WATTS. CONVECTION COOKING. SENSOR COOKING CONTROLS. WARMING OVEN. AUTO RECIPE CONVERSION. STAINLESS STEEL INTERIOR. HALOGEN INTERIOR OVEN LIGHT. 10 POWER LEVELS. 3-SPEED EXHAUST FAN. STAINLESS STEEL FINISH

Customer Questions & Answers

Customer Reviews

Top Customer Reviews

The GE Profile Micro/Convection oven I had installed two weeks ago has been great so far. First, the programming panel has a dial knob (turn and set the cook time from 15 sec on up). It took some getting used to, but I like it. Not only can you microwave food, you can bake cookies/cook a roast just as you would in a regular oven. When using the convection/bake/cook, the two heavy duty cooking racks are a nice addition (remove when microwaving). The turn table is glass; I would prefer metal. When food is done, four beeps let you know - three beeps too many. Digital instructions on the panel often tell you what to do next. For example, if you are defrosting, at mid point, you will see "Turn Food Over." Nice feature. The GE Profile is roomy (and heavy 83 lbs) with a clear view of what is cooking inside. Also,the microwave power level can be changed. I left mine as it came from factory - a cup of water that took 3 mins 25 seconds to boil in my old (Sharp Convection) micro took 3 mins in my new one. Because this microwave has so many features (Fast Bake, Convection, Microwave, Defrost, Micro Express, etc) take 30 mins and read the instruction manual! Finally, the appliance is great looking.
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I had an older GE microwave above my range that died after about 8 years. When looking for a replacement I decided to go for another similar GE in order to swap it out easily, figuring it would use similar hardware. That was my first mistake.

There's a steel plate used to mount the oven on the wall plus three big screws that go in from the cabinet on top. Not only is the plate different (requiring removal of old & installation of the new), not only are the anchor points in different places (requiring new holes), but they're placed just marginally off the old anchor points. Meaning that the integrity of the wood where you need to drill is compromised from the old screw holes. It required me to install a whole new shelf in the upper cabinet as well as trying my best to fill the old stud holes with wood filler and hoping it would be strong enough when I re-drilled.

Here's the kicker... the installation hardware comes with butterfly screws as well as two thick wood screws for mounting to the wall studs. Unfortunately, those two wood screws are made of very cheap & weak metal. I pre-drilled guide holes as per the instructions, but when it came to screwing the screws in- the heads twisted right off on both of them (and I was extra careful with the second one after the first one broke). The screws were already 3/4 of the way in, leaving me with no way to remove them and blocking the ability to try again in the same spot (a spot required for proper installation). The oven isn't light, the installation requires heavy duty hardware, why ship the microwave with such crappy screws?

Lessons:

Buy your own mounting hardware.
When it comes to buying a replacement appliance, there's no value in nepotism.
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We bought this microwave cause it matched the GE Profile Range we had purchased previously. It looks great!
However, after less than 2 months of use, we had to replace the over the range light bulbs; which is apparently a common issue from the reviews on the ge website. Worked fine for a year after that. Last week we had an issue where the microwave started beeping to notify us that there was an issue with the keypad. Turning the power saver off and on cleared the message, and we continued to use it uninterrupted for another week; until yesterday. After heating lunch, I tried to warm a bottle of milk in this microwave. After 30 seconds it was still cold, so I tried again. At that point the microwave filled with smoke and the kitchen started to smell like something was burning. We were told by the sales guy at the store that it is the "magnatron" that went (which is covered under warranty, but the labor is not; not to mention the $99 just to have the GE repair guy come to my house. It sounds like something I wouldn't trust to be repaired.
I DEFINITELY DO NOT RECOMMEND THIS PRODUCT!
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Bought this less than a year ago. It is the worst microwave I've ever owned.

The customer support is pathetic - they'll make an appointment, and the repairman doesn't have the parts on the truck.

The customer service line supports this pathetic practice.

I will NEVER by a GE product again.

Wish I could give it no stars.
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Among the other problems mentioned, the glass panel in the door shatters when the convection oven goes over 400 degrees. And don't even think about installing a new door yourself, as GE insists only their repair people can do the work for $150 plus the cost of the door. Zero stars would be totally appropriate.
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Replaced older Profile unit with this one. Some changes necessary for mounting, fortunately, the exhaust duct was in the same position as the older unit and installation took about 1 hour. Love the larger cavity size and rotating table. Helps to warm foods more evenly when using microwave.
Works wonderfully as microwave and as convection oven. Saves us energy by allowing us to bake many foods without having to use our stove's larger gas oven and it works quickly.
Only two "observations" we have are:
1. Touch Pad is very difficult to see in normal light. Attractive design, but near impossible to read as the gray typeface on black background is horrible choice. Not a big change for GE to make, surprised that engineering has not yet ordered such an important and easy revision. This may well be a safety and/or frustrating issue for some persons. See the labels I ended up making for the touch pad. (See Photo)
2. The volume of the beeper (at loudest) is barely audible.

Other than the above two "cons" we are very happy with the purchase. Good value!

Update May 2016 - First time we used the convection heater at 400 degrees, after about 5 minutes, the oven died - was as if a fuse had blown - Ge service arrived the following day to diagnose the problem, a blown thermostat. Estimate about 300.00 for parts and labor.
Considering this oven is only ablut 2.5 years old, that's far from what our years of GE products repair experience would dictate. SHAME on GE.
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