Profoto 254711 RFi 36-Inch Octa Softbox (Black)
|Price:||$257.00 & FREE Shipping. Details|
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- High efficiency for maximum output
- Each of the 12 RFi soft boxes offer a unique high-efficiency silver lining to maximize both light output and evenness of illumination. This allows a photographer to get repeatable consistent results regardless of the soft box they are using.
- Compatible with all major flash brands
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|Item Dimensions||36 x 36 x 36 inches|
|Shipping Weight||3.2 pounds|
Economical Softbox 3' Octa with high efficiency silver lining, removable recessed front diffuser and easy-to-assemble, color-coded rod system.
Top Customer Reviews
Cons: Not as durable as it seems. Poor service and support from Profoto. Expensive given durability issues.
I purchased two 1 x 3 strip boxes and a 3’ octabox and all of the associated grids, speedings etc. for them for a shoot. I was replacing cheaper soft boxes that were close to end of life. The octabox came with a manufacturing flaw: instead of a velcro loop to hold the inner diffuser, there was a small cloth loop sewn in its place like lower on the octabox. Thus the diffuser couldn’t be mounted the way it is supposed to be. I contact Profoto and they told me that they only way they could even consider fixing this was if I shipped the soft box to them at my expense. They would look at it and determine what should be done. Seriously? I just spent four figures on modifiers and they wouldn’t accept photos, videos or anything else. They wouldn’t ship me a soft box to use while mine was being checked out. After multiple calls and messages to them, I just ended up fixing the defect by sticking double sided velcro on the cloth loop. It’s still that way today. Secondly, on the 2nd use of my 1 x 3 strip boxes, one of the metal colored knobs fell off of the metal rod that gives the strip box its shape. It looks like these are just glued onto the rod. Given my past poor experience the Profoto, I decided to just expoxy the knob back myself. Saves me from the aggravation of dealing with them.
Net/net, if you are “Pro” photo equipment company, charging “pro” prices for your equipment. The least that a pro photographer expects is “pro” level service. It’s missing from Profoto. Going to keep using what I have, but going to continue to look at other brands. Who wants to drop $4K on a lightning system and receive $4 dollar service?