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Project Guide to UX Design, A: For user experience designers in the field or in the making (Voices That Matter) 1st Edition, Kindle Edition
User experience design is the discipline of creating a useful and usable Web site or application—one that’s easily navigated and meets the needs of both the site owner and its users. But there’s a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, project management skills, and business savvy. That’s where this book comes in. Authors Russ Unger and Carolyn Chandler show you how to integrate UX principles into your project from start to finish.
• Understand the various roles in UX design, identify stakeholders, and enlist their support
• Obtain consensus from your team on project objectives
• Define the scope of your project and avoid mission creep
• Conduct user research and document your findings
• Understand and communicate user behavior with personas
• Design and prototype your application or site
• Make your product findable with search engine optimization
• Plan for development, product rollout, and ongoing quality assurance
- ISBN-13978-0321607379
- Edition1st
- PublisherNew Riders
- Publication dateMarch 13, 2009
- LanguageEnglish
- File size5729 KB
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Editorial Reviews
Review
Chris Bernard, User Experience Evangelist, Microsoft
Product details
- ASIN : B00295H05M
- Publisher : New Riders; 1st edition (March 13, 2009)
- Publication date : March 13, 2009
- Language : English
- File size : 5729 KB
- Simultaneous device usage : Up to 5 simultaneous devices, per publisher limits
- Text-to-Speech : Enabled
- Screen Reader : Supported
- Enhanced typesetting : Enabled
- X-Ray : Not Enabled
- Word Wise : Not Enabled
- Print length : 289 pages
- Best Sellers Rank: #2,541,415 in Kindle Store (See Top 100 in Kindle Store)
- #1,473 in Business Project Management (Kindle Store)
- #1,751 in Web Site Design
- #4,320 in Business Project Management (Books)
- Customer Reviews:
About the authors

Russ Unger is a passionate advocate for human-centered design, committed to enriching the field through education, mentorship, and community engagement. His contributions extend beyond his day-to-day work, providing valuable insights that serve as a compass for designers navigating a complex and ever-changing landscape.
As a co-author of impactful books like "A Project Guide to UX Design," which is soon welcoming its third edition, Russ aims to be a helpful voice rather than an ultimate authority. He's also a co-author of "Designing the Conversation," "Speaker Camp," and "Liftoff! Practical Design Leadership to Elevate Your Team, Your Organization, and You." His works are designed to inspire conversation and collaboration among professionals, offering guiding principles rather than prescriptive solutions.
Beyond his written contributions, Russ is part of the driving force behind Chicago Camps, an initiative that organizes enriching events such as UX Camp and Leadership By Design at affordable prices, and with an emphasis on helping new and newer voices find a stage. He also facilitates Tent Talks, live podcast sessions that provide a platform for vital conversations within the design community.
Russ enjoys contributing to a community where learning and collaboration flourish, empowering designers at all stages to do their best work.

Carolyn Chandler is the Experience Design Director at Eight Bit Studios, a digital design and development agency based in Chicago. She has taught design courses for DePaul University and The Starter League, and developed an interaction design course for the WaSP InterACT curriculum. She's been leading UX teams for over 25 years.
Customer reviews
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Learn more how customers reviews work on AmazonCustomers say
Customers find the book informative and rich in content. They appreciate its real-world approach to user experience design, making it a must-read for UX designers. The font is pleasant and the layout is efficient. The book is well-designed for reading, with clear explanations and useful examples. It's focused on website development, but even embedded uX designers can learn from it.
AI-generated from the text of customer reviews
Customers find the book informative and helpful for understanding UX design. They say it provides a decent overview and is an excellent guide to enhance your knowledge. The book is rich in content, examples, and resources. It helps you better understand the mythology and process. Readers appreciate the strategies and theories that are immediately applicable. The user testing section provides interesting information that is very current.
"...The User testing section had interesting information that was very current as well. I could go on and on, but the book speaks for itself...." Read more
"...of great insights into working with teams on projects, getting information from clients, filling roles that aren't being filled to help projects get..." Read more
"A great book which gives the general basics and explains with great care (but not deep) the essential parts of how to handle a UX project,..." Read more
"...The book covers a lot of ground and takes a transcendental approach of showing the underlying purpose for each role in order to promote a synthetic..." Read more
Customers find the book provides a good real-world approach to user experience design. It is useful for junior UX designers and information architects. The book includes best practices for wireframes, prototypes, and form design.
"...ton of awesome books about how to wireframe/prototype, or best practices for form design which I have found super useful, but something I have been..." Read more
"...Guide to UX Design is a book that defines the micro and macroscopic views of user experience design and its role in the project life cycle...." Read more
"...as the business side of many techniques, including personas, user-centered design, user testing, wireframes, and prototyping...." Read more
"This is a decent overview for junior UX designers...." Read more
Customers find the book well-designed for reading. They appreciate the pleasant font and efficient layout that provides cues. The content is clear and easy to understand, with helpful examples like writing personas, creating site maps, and task flows.
"...The font is pleasant and the layout is efficient and provides cues for both "Surfing" and "Deep Dives" of information...." Read more
"...the essential parts of how to handle a UX project, academical book, clear and easy to understand." Read more
"...experience professional, I do believe that this book is worth owning, reading, and referencing as a compass to create effective user experience in..." Read more
"...understanding business requirements, doing user research, writing personas, doing site maps and task flows, creating wireframes, etc......" Read more
Customers find the book helpful for website development. They mention it covers research, writing personas, creating site maps and task flows, and wireframes. They say it's a must-read to build professional and functional websites.
"...requirements, doing user research, writing personas, doing site maps and task flows, creating wireframes, etc......" Read more
"...Although it is heavily targeted to website development, even and embedded uX Designer can learn some nice things...." Read more
"...If you want to build professional and functional websites this book is a must. It's not good enough to have a site that just looks good anymore!" Read more
Top reviews from the United States
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- Reviewed in the United States on December 15, 2009This book is phenomenal. Having worked in Human Factors designing User Interfaces for quite a few years, seldom have I seen a broad overview that gets it. You won't find exacting details or templates of how to do each step of the UX task, but you will get a complete sense of what you should be doing at each step you find yourself. There is enough information in this book to really get you started. Also if you already knee deep in a project, you can jump to that point.
I read the book cover to cover and put over 20 tabs on the book for the references they have provided on the web. I checked quite a few and they are a gold mine of info.
I like this book because of its broader appeal. If you sit down and read a text that goes into excruciating detail before you are ready to use that information, reading becomes laborious and you don't retain it. Or you bail on the book and never get the overall picture.
This book is a nice balance of the full picture and the ability to get the detail.
Mind you, when I say it does not go into detail that might be a bit misleading. For instance, when in the section about Search engine Optimization, it helped explain this concept in enough detail that I had a clue what the issues were when dealing with an advertizing firm. Sure enough there were links listed here to provide even more detail. The User research and persona usage was very up-to-date regarding how these would be used and why you might use varying degrees of details. In the section about Wireframes and Annotations, there were good examples and advice as well as links to get more. The User testing section had interesting information that was very current as well. I could go on and on, but the book speaks for itself. You can view the Table of Contents online.
Another thing and it is not a small one, the book is well designed for reading. The font is pleasant and the layout is efficient and provides cues for both "Surfing" and "Deep Dives" of information. In fact they provide sections called Surfing, Snorkeling and Deep Diving, which is very helpful. Nice when a book practice what it preaches and makes itself as usable as the products it's meant to help design.
This book is going on my desk for reference and has been recommended to colleagues.
- Reviewed in the United States on October 12, 2010One of the reasons this book appealed to me as that it covered many of the practical aspects of working as a user experience designer. There are a ton of awesome books about how to wireframe/prototype, or best practices for form design which I have found super useful, but something I have been looking for as of late is insight into the more practical aspects of working as a user experience designer in both the independent and in-house realms. Russ Unger and Carolyn Chandler do a great job dissecting and presenting a great real world approach to User Experience Design. So with that in mind I hope to briefly share some of my thoughts on the book in hopes that you will pick it up for yourself.
Before I get to far into my thoughts on the content please don't read this and think oh it is a UX book, I am a web designer, print designer, content specialist, project manager (or all of the above with a splash of awesome) this probably isn't really relevant to me. Wrong!
This book has tons of great insights into working with teams on projects, getting information from clients, filling roles that aren't being filled to help projects get done right and various other aspects that can relate to multiple disciplines.
For me personally I am a User Experience Designer at my full time gig so this book had a lot to offer me, some of which I already knew, and lots of good insights that were what I would call "a-ha moments". It is always helpful to re-learn/re-fresh our knowledge of things we have already learned as well as bee seeking out new ideas, approaches, and insights into our disciplines of choice.
Right out of the gates the introduction preps you with solid expectations on what the book is, how to use it, and the types of resources mentioned along the way. Chapter one gives a solid overview of what User Experience Design is and some of the defining traits of user experience designers.
The first few chapters unpack some of the dynamics of working through projects by indentifying the type of projects, understanding roles, and getting a feel for the team or client that you are working with on the project. Other topics range from writing proposals, SOW's to finding the right approach to project objectives, and putting together business requirements is covered in these chapters providing some great insights.
The later chapters really dive into UX design and the different phases. Research, persona creation, Site Maps, Wireframes, and taking the design into the development phase. The key to all of this is not a step by step "how to" approach but more of what I found as a practical approach based on real experience that provides valuable tips and insights.
I know my review is brief... but if I were to expose every gem (and there are many) and highlight it would have made this post far longer than any of us would have been able to read (or I would be able to write). If you work in the design field this book is a great resource, and if you are a User Experience Designer (or web designer) this book is a must.
- Reviewed in the United States on July 8, 2014A great book which gives the general basics and explains with great care (but not deep) the essential parts of how to handle a UX project, academical book, clear and easy to understand.
Top reviews from other countries
VikramIyerReviewed in India on September 27, 20134.0 out of 5 stars Precise Methodology and Process for all User Experience Analysts
The author has provided a pleasing experience of going through the various assets and strategies required to consider to become a skillful user experience designer.
M. BuckleyReviewed in the United Kingdom on September 12, 20135.0 out of 5 stars Beautifully produced
As you would expect being about UX design the layout and editing of the book is excellent. It seems well positioned to be understood by the entry to mid level designer. Not finished it yet so not sure if it gets more indepth later.
pavanReviewed in India on January 20, 20154.0 out of 5 stars Four Stars
Good read for UX design process...
RenReviewed in the United Kingdom on October 4, 20135.0 out of 5 stars Nice book
I have bought this over a year ago and used it for my bachelor thesis. I think it is great and practical guide to UX, it covers the topic thoroughly and is easy to read. Would recommend.

