Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance Kindle Edition

4.1 out of 5 stars 13 customer reviews

ISBN-13: 978-1118026526
ISBN-10: 1118026527
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Editorial Reviews

Review

'This book helps readers reach their project management goals.' - Finance & Management Faculty, Sept 2011

About the Author

Harold D. Kerzner, Ph.D., is Senior Executive Director at International Institute for Learning, Inc., a global learning solutions company that conducts training for leading corporations throughout the world. He is a globally recognized expert on project, program, and portfolio management. Dr. Kerzner is the author of bestselling books and texts, including the acclaimed Project Management: A Systems Approach to Planning, Scheduling, and Controlling, Tenth Edition, published by Wiley.

INTERNATIONAL INSTITUTE FOR LEARNING, INC. (IIL) is a global leader in training, consulting, coaching, and customized course development, with operating companies all over the world and clients in 200 countries. IIL's core competencies include: project, program, and portfolio management; business analysis; Microsoft® Project and Project Server; Lean Six Sigma; PRINCE2®; ITIL®; leadership; and interpersonal skills. Using their proprietary Many Methods of Learning, IIL delivers innovative, effective, and consistent training solutions through a variety of learning approaches, including Traditional Classroom, Virtual Classroom, simulation training, and interactive, on-demand learning. IIL is a PMI® Charter-Global Registered Education Provider, a member of PMI's Global Executive Council, an Accredited Training Organization for PRINCE2 and ITIL, a Microsoft Gold Certified Partner, and an IIBA® Endorsed Education Provider. Now in its twentieth year of doing business, IIL is proud to be the learning solutions provider of choice for many top global companies.


Product Details

  • File Size: 5955 KB
  • Print Length: 384 pages
  • Publisher: Wiley; 1 edition (July 15, 2011)
  • Publication Date: July 15, 2011
  • Language: English
  • ASIN: B005DIAQ44
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Not Enabled
  • Lending: Not Enabled
  • Enhanced Typesetting: Not Enabled
  • Amazon Best Sellers Rank: #863,178 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Customer Reviews

Top Customer Reviews

By Let's Compare Options Preptorial TOP 500 REVIEWER on October 29, 2012
Format: Paperback Verified Purchase
I'm the CTO of a not for profit that evaluates and accredits Bodies of Knowledge (IABOK dot org). Kerzner's book loosely follows the PMBOK, but is intented for practical project evaluation and execution in the real world, not self study for the certification exams, although the material will certainly help with a much deeper understanding of what's BENEATH the certification questions. Since I help write those questions, I'll guarantee that the best answers are all about what's here.

At a little over 350 pages for a 7.5 x 9" trim, this might seem like a pretty expensive little work, even with Amazon's great discount. UNTIL you get into it. The presentation- format is simply amazing. Dr. Kerzner and his publishers spared no expense with numerous "MBA" like tables, bullets, graphics, charts, etc. to present the salient points in jump off the page color and "3D" like quality. This not only makes the material of high value for density of info, but also makes self study, application and memorability much, much easier.

Kerzner is as negative as he is positive-- showing a LOT of "bad" decisions, mistakes, cases and other traps for project managers. I often judge an "advice" book by whether or not the author goes beyond a corporate, bureaucratic perspective. 8 points for taking the customer's "specs" into account, 10 plus for actually extending the project's objectives to the CUSTOMER's success-- and Kerzner does just that.

If you're in your own small company, back of the napkin PM is fine, as long as you're a good presenter. But if you're either in a bigger organization, or consult for one, you know that your "powerpoints" can make or break you. Dr.
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Format: Paperback
The book have 8 chapters. The first two chapters offers a great introduction to the limitations and success factors of a project from the triple constrain point of view to the importance about not forgetting the stakeholders point of view. "Completing a project within the triple constraints is not necessarily success if perceived stakeholder value is not there at the conclusion of the project".

Chapters 3 and 4, describes the metrics and the differences of all the metrics that we could use. There are so many metrics that we only need to use the ones that gives the information that's really important to make a decision. It also explains the difference between metrics and the Key Performance Indicators, and the criteria to select the KPI's.

Chapter 5 Is focused on the value from the stakeholders point of view of the metrics. The importance of not creating false expectative about a final value if the metrics can't confirm their expectations, and the importance of the value aligned with the strategic objectives from the customer and the contractor.

Chapters 6 and 7 are focused on dashboards, the way should be presented to the stakeholders, and some examples. Do not read this before reading the previous chapters (personal opinion).
The last chapter is focused on techniques of measurements, measurement techniques and which techniques may be more appropriate than other for a given situation.

Definitely, this book is a must for everyone involved in projects, and there's always a lot to learn from Harold Kerzner.
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For everyone deeply interested in setting a cost effective aproach for dealing with project management perfomance, this excellent book will become the right reference to build an effective framework to assure pragmatic metrics, and KPI's adequate and enough to monitor project execution and ensuring stakeholder satisfaction .
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Format: Kindle Edition Verified Purchase
I bought this book with hopes of finding examples of actual metrics and KPIs that could be used in projects and programs, and how successful they are in practice. Instead, the book is almost all theory, with very little hard information (much like the PMBOK Guide itself).
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This is a very good entry book for people that are just starting out in the project management or operations world. It is easy to understand and a decently quick read, as far as textbooks go.
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This book is exactly what I was looking for doing my conclusion work pos graduation. It's about KPI in management projects.
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Format: Kindle Edition
Good and consistent book but maily pointed toward metrics and KPIs. I would expect more dashboards examples since the book title touch this kind of tool.
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