which is advertised as rated for either 220lb.s or 250lb.s, with no weld construction, and as having a 2 year warranty. In fact, it has a 90 day warranty, and is welded.
this is from my chat with customer service, describing the problem:
"this was a Christmas gift for my disabled son, on the recommendation of his occupational therapist, and he has been playing with it almost daily since then. He weighs 76 pounds, well under the 250 pound limit you advertise, as is incapable of jumping very forcefully on it. yesterday afternoon, I heard him suddenly cry out, then a bang, and went to his bedroom to find his trampoline broken off at the leg and him sprawled on the floor- a horrifying picture. The leg seems to have just snapped at the weld (? advertised as no weld?) point, and when dismantling it we found that the other legs aren't held by the threading in any way whatsoever- I've taken photos and a video of this, along with photos of the broken leg. This product is supposed to have amply sturdy construction for a person three times his size, and a two year warranty- why on Earth did this happen? My little guy is afraid and not being verbal, we don't know how long that will last or how serious it will be. Now we're watching the scrapes and bruises thankfully- we are scared too, and know he could have been badly hurt, or cut horribly on the razor sharp exposed metal. Obviously, this trampoline is trash immediately, but when I contacted the company, they said it has a 90 day warranty and that it's obviously welded, but it "looks like the weld is fine, the leg just broke off"
my son suffered a 2" cut on his chin, split his lip, bit his tongue, and has several bruises of varying severity. I'm hoping that this information will prevent anyone else from being hurt- this item is dangerous. DO NOT BUY!
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