I find this to be an excellent resource for quailty, manufacturing, and management personnel of all stripes. In one place you can find all the terms and formulas for QA/QC/SS, etc.
Highly recommended, especially for taking certifiation exams, not just ASQ but PE, IE, and MfgEng as well.
One disclaimer: Don Siebels was formerly an employee of mine. Between Oct. 1994 and Oct. 1997, I was the QA/QC manager at the Emerson Electric facility in Rogers, Ar., long ago closed. During my tenure there, Don was, beyond any doubt, the best employee at any level I ever had the pleasure of managing. He simply was the smartest, hardest working, and street savviest employee I ever had. Tell him what needed to be done, and it simply got done. Tell him of a problem, and consider it solved. (A current advertising slogan of Emerson!) He was a pleasure to have on the team. This book is typical of the diligence and thoroughness of everything he attempted, a job well done!
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