Top critical review
3 people found this helpful
Not As Advertised!
on September 30, 2013
What I received did not match the picture. The metal tips were silver in color, cylindrical, long, and bullet shaped at the end. I needed something for casual dress shoes, not infantry boots. Back they went.
I advised the manufacturer/seller (at that time, the Feet People) of the snafu and waited for their adjustment response. One week passed, then another week. Soon, over a month went by, and still no response.
I filed a claim through Amazon's A-to-z Guarantee Program and had my full product and shipping refund in less than a week.
Kudos to Amazon. They stand behind their program, and truly make shopping risk free.