QuickBooks Pro Small Business Accounting Software 2015 (Old Version)
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- Track how your business is doing with one-click financial, tax and sales reports
- Easily create invoices and manage expenses
- New! Gain Business insights with the new visual Home Page
- Once purchased, please scratch off the gray covering to access the product key code
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QuickBooks Pro Desktop helps you organize your business finances on a PC. Easily get set up, learn and use. No accounting knowledge is necessary and you can quickly import your data from a spreadsheet. Easily create invoices and manage expenses. Get 100+ financial, sales and tax reports in one click. And, QuickBooks ensures you'll have reliable records for tax time. Have questions? Step-by-step tutorials show you how to create invoices, record expenses and more. Includes a 60 day money-back guarantee.
Platform: PC Disc
Top customer reviews
Well, when I came to the point where I needed to enter the License Number and Product ID during the installation process, I searched all over the documentation provided inside and also on the CD and was unable to find it. Our company has been loyal QuickBooks users since 1995, and always in the past when we've upgraded, this License Number/Product ID info was provided on documentation within the product box that it came in.
However, with this latest product, I was directed to look at the outside of the plastic package that everything came in, where apparently the License Number and Product ID Number are shown, however they are covered by a thin protective strip, that apparently one must carefully remove to view both of these numbers, (similar to a scratcher card for a state lottery....).
Trying very carefully to remove the protective covering failed, and the paper portion with both numbers on it came off the package, still stuck to the adhesive on the protective covering, rendering the License and Product ID numbers illegible and unreadable.
I immediately called Intuit Tech Support for assistance, and this is what happened:
A. The first person I spoke with named "Becky", who was nearly impossible to understand with her accent, and, after what I thought was a thorough explanation of my problem as described above, she actually asked me for the product License Number(!)
B. "Becky" then said that this was not a tech support issue, and offered to transfer me to their Customer Support department, to which I was on hold for a very long time, only to find out that Customer Support was open only during standard business hours (I was calling on a Sunday), something to which tech support person, "Becky" was not apparently aware of.
C. I called Intuit Tech Support a 2nd time, and this time got "Marvin" on the phone, who, after describing my problem as per above, quickly informed me that they could not help me, and all I could do was to contact Amazon.com for their help. I informed "Marvin" that this was an Intuit product issue, and not an Amazon.com issue, however, he continued to inform me that there no way that the License Number and Product ID can be provided, via some sort of online tool offered by Intuit, from the data on the CD.
Obviously, I am extremely disappointed with the abysmal tech support from Intuit, as well as the very shoddy packaging for their QuickBooks 2015 Pro offering. I wish I could say that I could choose an alternate PC accounting software version, however, that's not possible, as the accounting backup files for our company are based on the QuickBooks configuration. So I guess I am stuck with QuickBooks as our version, however, no way will I every buy another disk version again with the shoddy packaging I encountered. I guess I am also stuck with having to now purchase QuickBooks 2015 Pro as an online download action.
However, with my experience, I believe that Intuit should be ashamed of themselves with this terrible overall customer experience that I went thru.
The only reason that I am posting this review on Amazon, is that for any of you who are thinking about getting QuickBooks Pro 2015 as the PC Version on a CD disk, BUYER BEWARE!!...
I'm sorry to hear about this experience and would be glad to help turn this around for us.
If you would like, please send us any of order information along with some of your personal contact information to QBcares@intuit.com. Then we will research this concern and get the license number needed to get you back to business.
I would love to help get this turned around for us.
If you would like you can email us at QBcares@intuit.com with some of your account specific information and we will be glad to review the account and help in any way that we can.
Also just to clarify are the concerns for the save and close in QuickBooks Pro or TurboTax?
Looking forward to getting these items addressed promptly.
If I didn't already have all years and years of data in QuickBooks, I'd try to find something different. Now I realize that I just need to budget the price of a brand new, state-of-the-art computer into the cost of a new version of QuickBooks. I've never been nostalgic about an earlier version of a program but QuickBooks Pro 2015 makes me long for that older, quicker, livelier QuickBooks.
I'm sorry to hear that QuickBooks 2015 seems to be performing slower than your older version of QuickBooks and I can try to help.
I would love to have this looked into by one of our support technicians to get you back on track and help get those monsters put to rest.
If you could please send us an email at QBCares@intuit.com with some of your account information (customer account number, license number, or any service request numbers you may have) along with a good contact number and we can get this back to the zippy product you are accustomed to.
Multiply this times my hundreds of customers. I have payments going into the ether that I am having to hunt down one by one, even though I can't change them.
And customer "support"? Well, they are "working on the issue."
I would love to help get this turned around for us.
If you would can you please email us some of your account information along with any additional information that you may have to QBcares@intuit.com and we will be glad to help in any way that we can.