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Quiet Leadership: Six Steps to Transforming Performance at Work Hardcover – April 11, 2006
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From Publishers Weekly
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
“Quiet Leadership will help you improve other people’s thinking, which is the best place to begin improving other people’s performance.” (Marshall Goldsmith, founder of Marshall Goldsmith Partners; named one of the 50 greatest thinkers who have impacted the field of management by the American Management Association.)
“Essential reading for any leader who has ever wondered ‘Why don’t people do what I tell them to do?.’” (Elisa Mallis, Human Performance Consultant, Accenture, London)
A quick and useful guide to a softer management style that draws on recent discoveries in the field of neuroscience (Continental Magazine)
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Top Customer Reviews
Unfortunately I found this was this is yet another pseudoscientific book on management and leadership offering over-simplified "magic bullet" six-step solutions, although one with an interesting spin, in that it uses neuroscientific research as a means of justifying and legitimizing the author's leadership development programs.
Pseudoscientists claim to base their theories on empirical evidence and take great pleasure in pointing out the consistency of their theories with past research and well-known facts.
Pseudoscientists do not recognize that such consistency is, in fact, not proof of anything at all, and they use previous scientific work as a means of legitimizing or justifying their own argument or products (for a detailed discussion of this issue see the excellent book Management Mumbo-Jumbo: A Skeptics' Dictionary - the UK amazon web site has a recorded sound clip well worth hearing).Read more ›
I bought this book encouraged by some of the positive reviews it received, and by the promise of the title, Quiet Leadership. I have long felt that effective leadership can be accomplished in "quiet", humble, and non-demonstrative ways and I was looking forward to the author's insights and contributions toward this leadership approach. This book disappointed me.
Mr. Rock presents his leadership development approach as six steps. Well enough. But when you actually read through chapters describing the six steps, you soon realize that his approach is more like twenty or so steps as each basic step is further broken down into sub-steps and in some cases, "models". A powerful aspect of good books on leadership is to present ideas, even if they are already well-known principles, in a simple and/or motivating manner. This book does not do this. Mr. Rock's approach is tedious and unnecessarily complex, and I found it hard to maintain my focus while reading the individual chapters.
Mr. Rock supports his approach by findings in neuroscience. This impressed me as superfluous. For, example, I think most astute, aware individuals understand that people bring different experiences and points of view to a situation. Now, from reading Mr. Rock, I understand that is because people have different and unique neural "maps". Ok, what's special about the neuroscience's insight here? Neuroscience is undoubtedly a complex field and most likely still has a long way to go before we understand everything there is to know about the workings of the brain. The assuredness and precision of Mr Rock's "findings" just don't seem appropriate to this kind of science as applied to leadership.Read more ›
Dennis DeWilde, author of
"The Performance Connection"
Unfortunately, I read this book after his more recent `Your Brain at Work'. If you haven't read either yet, I would read that - it is very good. This book didn't add much for me, although for coaching or mentoring one-on-one this has a great deal of practical information.
Rock is a coach and owns `Results Coaching' and so this book promotes leadership form a coaching (individual) point of view. There isn't much about team leadership or leading an organisation. He claims that will be his next area of development, but he is so good at this aspect of leadership that it might be a shame for him to move away from his specialism.
The focus of this book is the role of the leader as a thinking promoter. He offers a good introduction to recent, relevant brain research followed by 6 steps to transforming performance and a final part on application of the steps. I admit that I became a little confused by three parts, six steps and a number of models including CREATE, FEELING and the dance of insight cycle.
This book had too many elements to keep in my head at the same time. I also find that I react against pages of dialogue between people as examples; I find myself skipping over the pages and finding them tedious. However, this is certainly more of a reflection on my own preferences for learning!
Overall I found this book complex and not really written in my style, but for someone looking for processes enabling one-on-one mentoring, it has excellent tools. It also highlights the message that the most important role of a leader is to help others to think. There is a method for doing that and Rock is an expert.
Most Recent Customer Reviews
Great for the office situation. Stimulates thinking leading to changed practice.Published 3 months ago by Amazon Customer
I liked this book because it is very actionable. David provides a sequence of six steps, and substeps within those steps. Read morePublished 6 months ago by Ponderunga
Should be required reading for all managers. I recommended this book so many times to managers that I work with and one of them kept my copy. Very glad to replace it.Published 7 months ago by Lori
I read David Rock's "Your Brain at Work", his later book, first. "Quiet Leadership" has many of the concepts and ideas with more detail that are in his later book. Read morePublished 10 months ago by Grey T.