RBH Sound EP2 In-Ear Sound Isolating Earphones with Mic and Remote Control
- 13mm Proprietary Driver
- In-line Control & Microphone Module
- Noise Isolating
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RBH Speakers have been winning awards and, more importantly, winning the hearts of audio enthusiasts for many years. Our EP2 Noise Isolating Earphones deliver the high fidelity our company is known for to your iPhone©, iPod©, MP3 player, smart phone or other personal audio player. The EP-2 earphones deliver the awesome performance of the EP-1 and also include a microphone control module which adds several functions with only the push of a button. By activating functions with the press of the button, the EP-2 earphones become virtually hands-free, no fumbling for your phone to answer a call; just click the EP-2's control button, and enjoy the best sounding phone call you've ever heard! The module allows you to answer and end calls, and depending upon your phone's capabilities, the button can be used to control music and video playback by single- or double-pressing the button. Regular earbuds, like the ones that come with your player, just can't match the EP-2’s performance, control or noise isolation capabilities! The EP-2 earphones deliver a wide sound stage free from outside noise and interruptions. Aluminum housings, premium materials, strict tolerances, gold connector jack and a cloth woven cord for comfort and less tangle are some of the features of the EP-2. The RBH reputation for quality is evident in the construction, attention to detail and clear sound. These durable and stylish earphones come with a protective carrying pouch, a cord clip, Comply™ Foam Tips, and large, medium and small silicone ear cushions for a comfortable and personalized fit. The EP-2 feature the use of a mic allowing you hands free functionality. **Apple® iPhone® USER’S NOTICE!** Apple® has changed something w/the jack on the iPhone 6 and iPhone 6+. This change has resulted in undesired operation with the EP2’s control functionality. We are currently working on a solution. Apple and iPhone are trademarks of Apple Inc.
Top Customer Reviews
First, I do have some issues with the design:
1) The headphone jack is not only straight (not the 90º variety), but also much larger than it needs to be (about twice as thick and long as the Apple earbuds headphone jack). This means that there is a very large protrusion from your phone, and with the larger iPhone 6 and 6 plus, this becomes all the more apparent. Having these attached to your iPhone while in a pocket is no longer an option for fear of leg travel causing damage to the headphone jack, the iPhone, or both thanks to the exceptionally long lever the jack creates.
2) The inline microphone and controls are inexplicably placed on the base of the y-cable, which places the microphone a very long distance from your voice when trying to use the headset for phone conversations. I find that I'm forced to hold the mic right up to my mouth, rather than it being truly hands free due to this placement. (I tried using the chord clip to offset this issue, but caused problems of it's own.) Having the mic/button unit here also acts like a weight, making it much more susceptible to rubbing against clothes or banging into your chest while walking, which becomes a very audible distraction while listening.
3) There is only a play/pause button, no volume controls.
Even if I ended the review there, I would argue that these quibbles don't detract much from an otherwise wonderful package. Unfortunately, now I have to talk about all of the issues I've had with the build quality.
The first pair I received lasted about 2 weeks before the headphone jack housing fell apart and no longer allowed me to plug the jack completely in the iPhone. (I'm not sure how much the straight jack and additional leverage that provides has to do with this, or if this was simply a manufacturing defect. Certainly no noticeable pressure was applied to the jack.) Part of the reason I'm so conflicted with this negative review is that RBH has been absolutely wonderful to work with, and they happily sent me out a replacement pair. Unfortunately, the replacement pair seemed to be the victim of a short somewhere in the cabling, which resulted in numerous shorts in the audio playback. Again, they happily replaced the unit. Third unit I tried to baby as much as possible, and after about 1 month of (very careful) use, the microphone inexplicably stopped working. Again, RBH to their credit, was certainly willing to replace the pair, but I had finally reached my breaking point. As great as these headphones feel and sound, I realized that no longer was listening to music on the go a 'set it and forget it' kind of affair, but became one where I'm constantly mindful of any possible force being applied to the headphones that may cause them to fail yet again.
Finally, it is worth noting that there have been serious issues with these headphones and the iPhone 6 and 6 plus. Seems to be related to a new headphone port configuration on the newest iPhone models and the metal housing or alignment of the EP-2's headphone jack causing spontaneous pauses, shorts in the audio, and triggering Siri inexplicably. They've since (mostly) fixed this issue by including a small rubber o-ring to place on the headphone jack (most of the weird behavior has gone away, though I still occasionally hear gaps in the audio playback while walking, so it hasn't been completely solved).
1.) Comfort: 5/5. From the moment you put these in your ears you can wear them for many hours without suffering from ear fatigue. From the earphones listed above only the Klipsch X10i come close to the comfort level of the EP2.
2.) Build Quality/Appearance: 5/5. These exude quality from the packaging through the included storing case. By using aluminum the EP2 are extremely light in weight, the virtually tangle free cord is made of cloth with the microphone conveniently placed at the y-yoke. It is always in perfect position and works flawlessly, this also is made of aluminum, and the design is in a class of it's own; there are none other like it.
3.) Sound: 5/5. Aah yes the sound. Crisp, clear, warm, nothing short of magnificent. Included with EP2 are two pair of Comply TS-400 tips in medium and large; along with three pairs of silicone tips in small, medium, and large .All people have different ear sizes, for me the large silicone fit best with the best isolation. The shape of the Comply TS-400 tips just didn't work well with my ears. All of the Comply 400 series fit the EP2, so I ordered the TSX-400 tips and the large fit me perfectly, but I still prefer the silicone tips from RBH. Once you get the right tips and a good seal these earphones are difficult to find any downside to them.The highs are pristine, the mids are nothing like I've experienced before i.e. not too soft nor too loud, a very balanced mid. The bass is extremely tight with virtually no roll off or harshness. I can't imagine anyone feeling there is not enough or too much bass. The finish of the bass is concise. The soundstage is more like in-ear headphones that cost two to three times more than the EP2. The 13mm dynamic drivers used; play loud when you want them to, but you do not lose any sound quality if played at a low volume. I could go on and on, but in the end you will have judge for yourself.
4.) Price: 5/5. For $179 it is of my opinion that you won't find any other in-ear headphones that will match the quality, price, or sound than the EP2 headphones at this price range. The Klipsch X10i and the Monster Turbine Pro Copper and Miles Davis Trumpets are nearly twice the cost of the EP2.
5.) Customer Service: 5/5. As reviewers we often forget the customer service area. It has always been my belief that a good product is only as good as the customer service. Well, RBH customer service are tops, I feel like I know them personally. Brian has answered any and all of my questions in less than twenty four hours and sometimes within an hour or two, and if he can't answer your question he consults with one of the engineers and either he or one of the engineers will answer you in a timely fashion.
6.) Summary: Before I placed the EP2 in my ears I played them for sixty hours at a moderate volume. Now, I'm sure this far exceeds the required break-in period, but I have always done this with all of my headphones. I tried very hard to find any area of fault with the EP2 and I just couldn't. I have reviewed numerous products and have never had a product perform so perfectly as did the EP2. The only suggestion that I have would have been a volume control with-in the microphone.
Thank you RBH for producing a terrific in-ear headphone. I look forward to your next endeavor in the in-ear headphone market.
And, like with the other reviewers, I agree that customer service is fantastic. They immediately offered a replacement pair and even asked if I wanted to upgrade to the EP3, which I did. Unfortunately. I don't like the 3s nearly as much as the 2s, but am stuck. In any case, I highly recommend the sound quality but wish RBH high higher standards for quality control.