- Hardcover: 448 pages
- Publisher: Free Press (March 20, 1996)
- Language: English
- ISBN-10: 0684823012
- ISBN-13: 978-0684823010
- Product Dimensions: 1.8 x 6.5 x 9.5 inches
- Shipping Weight: 1.7 pounds (View shipping rates and policies)
- Amazon Best Sellers Rank: #1,328,233 in Books (See Top 100 in Books)
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REINVENTING THE BUSINESS: Preparing Today's Enterprise for Tomorrow's Technology Hardcover – March 20, 1996
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Harmon, founder of Andersen Consulting, has notable credentials: among them books on "reinventing" factory and warehouse operations. He's known for shooting down the conventional wisdom (benchmarking, he argues, is merely playing catch-up) and fairly far-out prognostications. Many will find this volume, which offers suggestions on reinventing functions (the office, production and logistics, computing, education, government) as well as industries (retailing, health care, financial services), a remarkable mix of sense and nonsense. Harmon is a determinist--he sees unlimited potential in technological developments--and an optimist, convinced we'll achieve greater equality and a higher standard of living while reducing most folks' work schedules to a few weeks a year. In some areas, he seems astonishingly naive: he wants new laws and regulations whose goal is "justice" (as if we all agreed on what that means). But in terms of specific business activities, Harmon's visions and strategies are always stimulating and often quite perceptive. Even those who think Harmon's ideas about domed cities belong on the sf shelf will pick up a half-dozen useful insights from his provocative analysis. Mary Carroll
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