Raden A28 Check-In Luggage

2.8 out of 5 stars 20 customer reviews

One Size
Apple Green Gloss
Available from these sellers.
This item’s packaging will indicate what is inside and cannot be hidden.
  • Polycarbonate
  • 28" high
  • 21" wide
  • Balancing beauty and durability, this sleek suitcase features four silent spinner wheels, flush waterproof zipper, and an integrated TSA lock
  • 7800 mah integrated portable power bank with two external USB ports to charge devices on the go
  • Weight-sensing handle allows you to weigh bag just by lifting it
  • Integrate with Raden app to track bag using Bluetooth Low Energy technology
  • 14" x 21" x 28"

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Special offers and product promotions

Size: One Size | Color: Apple Green Gloss
  • Save Big On Open-Box & Used Products: Buy "Raden A28 Check-In Smart Luggage, Apple Green Gloss” from Amazon Open-Box & Used and save 52% off the $395.00 list price. Product is eligible for Amazon's 30-day returns policy and Prime or FREE Shipping. See all offers from Amazon Open-Box & Used.

Product description

The world's best materials and technology come together to elevate your travel experience. The Raden A series come equipped with flexible, polycarbonate exterior shells which are ultra light and highly durable. A reversed zipper lining and waterproof sealing, an integrated TSA lock and four Japanese designed silent spinner wheels enable Raden to maneuver like a dream. A proprietary integrated electronics module allows you to pair to your Raden via the Raden app, and provides you with 7800mah of portable power, weight sensing to know your case's weight just by lifting the top carry handle and BLE enabled location tracking. The Raden suitcase and app make for the ultimate travel companion.

  • Product Dimensions: 14 x 21 x 28 inches
  • Shipping Weight: 19.8 pounds
  • ASIN: B01MAYWFU1
  • Item model number: A28AGNG1G1
  • Date first available at Amazon.com: October 31, 2016
  • Amazon Best Sellers Rank: #516,003 in Clothing, Shoes & Jewelry (See Top 100 in Clothing, Shoes & Jewelry)
    • Average Customer Review:
      2.8 out of 5 stars 20 customer reviews
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    Customer Questions & Answers

    Customer Reviews

    Top Customer Reviews

    The manufacturer commented on the review below
    on January 24, 2017
    Size: One Size|Color: White Gloss|Verified Purchase
    review image review image
    11 comment| 27 people found this helpful. Was this review helpful to you?YesNoReport abuse
    The manufacturer commented on this review (What's this?)
    Hi There,

    We appreciate your feedback on both the A22 and A28 cases. We're sorry to hear about your dissatisfaction and are eager to address your concerns.

    The issue you are experiencing with the blue blinking light can be solved! If you open up your app to the main dashboard of the case that you are traveling with, tap "More" in the bottom right-hand corner and update your "Bag Version". This will ensure that the LED light shuts off whenever your app is not in use.

    The battery itself will remain charged for up to a year as long as you are not using the case to charge a device or using the weight feature.

    In terms of airline travel, Raden complies with all of the relevant safety standards set forth by the FAA, TSA and IATA. Raden's battery has a Watt-hour rating of 28.3Wh which has passed all safety & testing requirements of standard UN38.3, and meets the requirements outlined by IATA Packing Instructions 966 and 967. Though the rules are airline by airline, the watt hour rating for the Raden battery is allowed on 99%+ of airlines in check-in.

    That being said, we have had a few customers report a more thorough screening at airports in Asia. And, for such travels, we do recommend removing the battery from the case.

    The marks that are shown in the photos you attached can be easily removed from your case! To remove dirt and small scuffs, we recommend you use a non-abrasive agent such as Isopropanol alcohol, which is commonly available at drug stores. Apply a few milliliters of Isopropanol to a cloth or directly onto the dirt or residue marks left on your shell, and wipe away until clean. Repeat as needed.

    Finally, we are sorry to hear that you felt your customer experience was less than stellar and urge you to contact us at support@raden.com or chat with us through the app so that we can rectify this matter! Again, we appreciate your review and ask that you don't hesitate to reach out to us directly should there be anything you need.
    The manufacturer commented on the review below
    on April 10, 2017
    Size: One Size|Color: White Gloss|Verified Purchase
    review image
    11 comment| 4 people found this helpful. Was this review helpful to you?YesNoReport abuse
    The manufacturer commented on this review (What's this?)
    Hi There,

    We really appreciate your purchase and feedback.

    Though our cases are produced with highly durable materials that are meant to withstand the usual cracks and breaks of polycarbonate, and scratch-resistant materials, some cosmetic wear and tear is standard for hard shell cases. That being said, we do have some cleaning suggestions for you that should be able to help!

    To remove dirt and small scuffs, Raden recommends the use of a non-abrasive agent such as Isopropanol alcohol, which is commonly available at drug stores. Apply a few milliliters of Isopropanol to a cloth or directly onto the dirt or residue marks left on your shell, and wipe away with firm pressure until clean. Repeat as needed. Further, a Mr. Clean Magic Eraser has proved to remove dirt and small scuffs efficiently (please note, it may remove some of the luster from the Gloss finish of a case).

    We would appreciate it if you would reach out to us at support@raden.com so we can receive further feedback on the future of Raden!

    Thanks!
    on April 26, 2017
    Size: One Size|Color: White Gloss|Verified Purchase
    0Comment| One person found this helpful. Was this review helpful to you?YesNoReport abuse
    on April 20, 2017
    Size: One Size|Color: Hunter Green Matte|Verified Purchase
    0Comment| One person found this helpful. Was this review helpful to you?YesNoReport abuse
    on June 6, 2017
    Size: One Size|Color: Light Pink Gloss|Verified Purchase
    0Comment|Was this review helpful to you?YesNoReport abuse
    The manufacturer commented on the review below
    on February 8, 2017
    Size: One Size|Color: Navy Matte|Verified Purchase
    11 comment| 8 people found this helpful. Was this review helpful to you?YesNoReport abuse
    The manufacturer commented on this review (What's this?)
    Hi Ashley,

    We are sorry to hear about your experience! While our cases are made of German polycarbonate and are highly durable against breaks and cracks, sometimes airline handling is extremely aggressive. If your Raden was damaged during transit, the good news is that the airline is actually responsible for replacing or repairing your case. You can file a claim directly through the company, as they certainly mistreated your luggage, resulting in out of the ordinary damage.

    If the airline is unwilling to help you out, feel free to contact us via email at support@raden.com or chat with us through the app! One of our customer experience representatives will be happy to help with anything you need.

    Thanks!
    The manufacturer commented on the review below
    on February 23, 2017
    Size: One Size|Color: Black Matte|Verified Purchase
    11 comment| 5 people found this helpful. Was this review helpful to you?YesNoReport abuse
    The manufacturer commented on this review (What's this?)
    Hi Scarlet,

    We are sorry to hear you are dissatisfied with your Raden experience.

    Though some wear and tear is standard for all polycarbonate hard shell cases, we do have some suggestions for you!

    To clean your case post transit, Raden recommends the use of a non-abrasive agent such as Isopropanol alcohol, which is commonly available at drug stores. Apply a few milliliters of Isopropanol to a cloth or directly onto the dirt or residue marks left on your shell, and wipe away with firm pressure until clean. Repeat as needed. Further, a Mr. Clean Magic Eraser has proved to remove dirt and small scuffs efficiently (please note, it may remove some of the luster from the Gloss finish).

    Finally, we really appreciate your feedback and urge you to reach out to us at support@raden.com or chat with us through the app if you have any questions. A member of our customer experience team will be waiting to assist you with whatever you need!
    The manufacturer commented on the review below
    on March 3, 2017
    Size: One Size|Color: White Gloss|Verified Purchase
    11 comment| 2 people found this helpful. Was this review helpful to you?YesNoReport abuse
    The manufacturer commented on this review (What's this?)
    Hi Mila,

    We appreciate your feedback and are sorry to hear of your dissatisfaction.

    Our Raden cases are made of German polycarbonate and are highly durable, made to withstand cracks and breaks. We have applied a double laminate coating and a special resin in the plastic that strengthens the shell. That being said, some cosmetic wear and tear is to be expected.

    The benefit of hard shell cases are that they are easy to clean! Raden recommends the use of a non-abrasive agent such as Isopropanol alcohol, which is commonly available at drug stores. Apply a few milliliters of Isopropanol to a cloth or directly onto the dirt or residue marks left on your shell, and wipe away with firm pressure until clean. Repeat as needed. Further, a Mr. Clean Magic Eraser has proved to remove dirt and small scuffs efficiently (please note, it may remove some of the luster from the Gloss finish).

    Finally, we are sensitive to the notion that your questions have gone unanswered, if you ever have a question or need assistance with anything, feel free to contact us via email at support@raden.com or chat with us through the app! One of our customer experience representatives will be happy to help with anything you need.

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