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Rapid Problem Solving with Post-It Notes Paperback – July 22, 1997
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This is a book that defines several problem solving methods that are fairly well known regardless if Post-it Notes are used or not. The use of Post-it Notes facilitates these tools. In the past I think they used 3 X 5 index cards and tape or tacks.
When I tried to search inside the book online, it was unusually incomplete. So here's the table of contents.
Part I - How the Post-it Note Tools work
1. Understanding problems - Finding and Choosing Chunks
2. Making Decisions - The FOG factor
Part II - The Post-it Note Tool Box
3. Using the Post-it Note tools
4. The Post up
5. The Swap Sort
6. The Top-Down Tree
7. The Bottom-Up Tree
8. The Information Map
9. The Action Map
Part III Putting The Post-It Note Tools to Work
10. Solving Problems - A simple framework
11. Post-It Note Tools in Action
12. Advanced Usage
Appendix: Practical tips.
This book is most useful just before you start a trouble shooting session, as reading it cover to cover and then using months later might be not too useful, unless you brush up again. When I took Quality training we used many of these tools and in fact used Post-it notes with them. These tools are quite effective. This books goes into some depth on each in Part II. However this book is at best a nice refresher. It might be a little tool light for a rank beginner.
Great for an absolute beginner who doesn't have these skills already (they are absolutely vital!) And a good refresher of the basics for those who do this already. But overall, it doesn't have anything beyond basic sorting and information skills.
The book is very easy to read; also, it can be read as a reference book (to remind you how or when to use any of the techniques) or as a step-by-step tutorial.
This is not a book with obscure quasi-magical problem-solving techniques only known by rocket science consultants... this is a book about very basic tools that will help you to solve most problems you will find everyday at work, at home, at wherever.
Highly recommended for young people too.
Most recent customer reviews
All you need are Post-it(r) is a mantra in this book. And you can believe it.Read more