Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.

  • List Price: $23.99
  • Save: $9.71 (40%)
FREE Shipping on orders with at least $25 of books.
In Stock.
Ships from and sold by Amazon.com. Gift-wrap available.
Raving Fans: A Revolution... has been added to your Cart
FREE Shipping on orders over $25.
Condition: Used: Like New
Comment: Excellent condition. Ships direct from Amazon!!
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 3 images

Raving Fans: A Revolutionary Approach To Customer Service Hardcover – May 19, 1993

4.4 out of 5 stars 364 customer reviews

See all 21 formats and editions Hide other formats and editions
Price
New from Used from
Hardcover
"Please retry"
$14.28
$5.15 $0.01

Book Club Picks
$14.28 FREE Shipping on orders with at least $25 of books. In Stock. Ships from and sold by Amazon.com. Gift-wrap available.
click to open popover

Frequently Bought Together

  • Raving Fans: A Revolutionary Approach To Customer Service
  • +
  • The New One Minute Manager
  • +
  • Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life
Total price: $42.58
Buy the selected items together

Editorial Reviews

Review

From the Inside Flap

See all Editorial Reviews
NO_CONTENT_IN_FEATURE

New York Times best sellers
Browse the New York Times best sellers in popular categories like Fiction, Nonfiction, Picture Books and more. See more

Product Details

  • Hardcover: 137 pages
  • Publisher: William Morrow; 1 edition (May 19, 1993)
  • Language: English
  • ISBN-10: 0688123163
  • ISBN-13: 978-0688123161
  • Product Dimensions: 5.5 x 0.6 x 8.2 inches
  • Shipping Weight: 1.3 pounds (View shipping rates and policies)
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (364 customer reviews)
  • Amazon Best Sellers Rank: #3,358 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

on June 10, 1998
Format: Hardcover
0Comment| 110 people found this helpful. Was this review helpful to you?YesNoReport abuse
on June 26, 2002
Format: Hardcover
0Comment| 69 people found this helpful. Was this review helpful to you?YesNoReport abuse
on June 12, 1998
Format: Hardcover|Verified Purchase
0Comment| 34 people found this helpful. Was this review helpful to you?YesNoReport abuse
on February 22, 2001
Format: Hardcover|Verified Purchase
0Comment| 32 people found this helpful. Was this review helpful to you?YesNoReport abuse

Set up an Amazon Giveaway

Raving Fans: A Revolutionary Approach To Customer Service
Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more about Amazon Giveaway
This item: Raving Fans: A Revolutionary Approach To Customer Service

Pages with Related Products. See and discover other items: quality service