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Razer BlackShark V2 Pro Wireless Gaming Headset: THX 7.1 Spatial Surround Sound - 50mm Drivers - Detachable Mic - for PC, PS5, PS4, Switch, Black

4.1 4.1 out of 5 stars 11,224 ratings

Black
Gen 1
Brand Razer
Color Black
Ear Placement Over Ear
Form Factor Over Ear
Impedance 32 Ohm

About this item

  • ADVANCED PASSIVE NOISE CANCELLATION — Sturdy closed earcups fully cover ears to prevent noise from leaking into the headset, with its cushions providing a closer seal for more sound isolation
  • THX 7.1 SURROUND SOUND CAPABLE — Provides industry-leading audio realism for in-game immersion by providing accurate spatial audio information beyond standard 7.1 surround sound directional cues
  • COMFORT-PRIORITIZED, LIGHTWEIGHT DESIGN WITH MEMORY FOAM EAR CUSHIONS — Wrapped in plush leatherette, the foam’s improved density greatly reduces the headset’s clamping force, while a breathable fabric minimizes sweat and heat build-up generated by skin contact
  • TRIFORCE TITANIUM 50MM HIGH-END SOUND DRIVERS — With titanium-coated diaphragms for added clarity, our new, cutting-edge proprietary design divides the driver into 3 parts for the individual tuning of highs, mids, and lows —producing brighter, clearer audio with richer highs and more powerful lows
  • DETACHABLE RAZER HYPERCLEAR CARDIOID MIC — Tuned to have a more focused voice pickup area, get the most out of the mic with advanced voice tweaking options via Razer Synapse
  • UP TO 24HR BATTERY LIFE — Works on PC wirelessly for up to 24 hours at extremely low latency; 3.5mm headphone jack available for console gaming use
  • #1 SELLING PC GAMING PERIPHERALS BRAND IN THE U.S. — Source — Circana, Retail Tracking Service, U.S., Dollar Sales, Gaming Designed Mice, Keyboards, and PC Headsets, Jan. 2019- Dec. 2023 combined

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Customer reviews

4.1 out of 5 stars
11,224 global ratings

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Customers say

Customers appreciate the headset's quality and comfort. They find it well-built and comfortable to wear for long periods without discomfort. However, some customers have issues with connectivity, especially at close ranges. There are mixed reviews regarding sound quality, mic quality, value for money, and battery life.

AI-generated from the text of customer reviews

740 customers mention "Quality"539 positive201 negative

Customers appreciate the headset's quality. They say it has a good build, decent wireless range, and a well-put-together appearance. The microphone is good for a wireless headset, and the mechanical parts are good. Overall, customers find the headset comfortable and enjoyable to use.

"...Very clear tones with rich bass! The headphones are high quality...." Read more

"...The build quality is very excellent. They don't feel cheap and are put together well. I also love the removable microphone...." Read more

"...Okay Build Quality: The Build of the Headset is great for the most part but the knob on the side of the headset to adjust volume is worrying to me...." Read more

"...- Synapse, I swear I've had issues with every gaming software (ghub, icue, synapse) but recently synapse has been a pain...." Read more

536 customers mention "Comfort"475 positive61 negative

Customers appreciate the headphones' comfort. They say the headphones are lightweight, with good padding on the head and ears. The ear cuffs and cushions are made of breathable mesh material, which prevents flaking and peeling.

"...There is a lot of good padding on the head and ears, prior headsets this was always an issue, recently before this I owned a corsair void elite and..." Read more

"...They’re also super lightweight, so I can wear them for hours without any discomfort, and the battery life is amazing—they hold a charge for several..." Read more

"...All in all, if you want a cozy sound with bass that hugs you, excellent comfort, and flexible EQ options, this is one of the best sub $200 options..." Read more

"...who wears glasses this is a good thing since they dramatically increase the comfort level and reduce the change of your glasses causing pressure..." Read more

1,228 customers mention "Sound quality"779 positive449 negative

Customers have mixed opinions about the sound quality of the headphones. Some find the sound good, while others mention it's not amazing. The back headphones muffle noise around you and come with a free THX Spatial Audio feature for when using computers. However, some say the volume is not quite loud enough, the mid tones are muddy, and the audio isn't crisp.

"...This thing is really good for sound quality once you configure it, but on it's own it's horrible, this is why I did not get the wired version of the..." Read more

"...The THX 7.1 spatial surround sound is impressive, creating an immersive experience with crystal-clear audio...." Read more

"...Pros: * Decent sound for gaming. * Good battery life. * Unnoticeable latency. * Very comfortable and adjustable. *..." Read more

"...It carries into the mid range, leaving things slightly boxy sounding. The mid range is recessed slightly, and the treble is rather smooth overall...." Read more

571 customers mention "Mic quality"248 positive323 negative

Customers have different views on the mic quality. Some find it clear, with good sound and range. The removable mic is a nice feature. Others mention issues with the microphone not connecting properly, making the headset unusable.

"...Microphone quality isn't great, its honestly worse than most and for $180 it should be a lot better, this is why I use an external mic...." Read more

"...A great feature is the detachable mic boom, which is perfect if you want to use the headset solely for listening without the mic getting in your way...." Read more

"...Okay Build Quality: The Build of the Headset is great for the most part but the knob on the side of the headset to adjust volume is worrying to me...." Read more

"...Battery life is a whopping 70 hours now. The mic is significantly better sounding BUT the noise gate is rather aggressive, even if you disable it..." Read more

313 customers mention "Value for money"123 positive190 negative

Customers have mixed opinions about the headset's value for money. Some find it a great headset for the price, with a good build and comfort. Others feel it doesn't worth the price tag, with low quality for the high price, and cheap components like the included carrying bag. The wireless version is always more expensive than the wired version, and the wire itself is a bit cheap.

"...front of my PC and have disconnects, that's enough to make them not worth the cost...." Read more

"...These things really shine especially at this price point and the fact that they are wireless...." Read more

"...but 200 dollars is wild for what feels like a 100 dollar headset at best and they did break (right headband cracked) and razer support doesnt cover..." Read more

"...it’s comfortable, lightweight, user friendly, and honestly, for the price point, is a can’t miss steal." Read more

249 customers mention "Battery life"150 positive99 negative

Customers have different views on the battery life of the headphones. Some find it great and say they last for 4-6 hours per week, while others mention it doesn't last long, gets weak quickly, and starts failing after a short period of use. The flexible material causes the battery to get weaker faster, making it hard to use for extended periods.

"...Battery life is actually really strong, just be sure to charge it after each usage...." Read more

"...as I have no other headset to test with, but the battery life doesn't come close to 70 hours...." Read more

"...so I can wear them for hours without any discomfort, and the battery life is amazing—they hold a charge for several days at a time...." Read more

"...Battery life is a whopping 70 hours now...." Read more

365 customers mention "Connectivity"45 positive320 negative

Customers have issues with the connectivity of these headphones. They mention that the headphones have problems staying connected to Bluetooth devices, getting the disconnect/reconnect tone, and having audio in one earphone frequently disconnects. The wireless range hasn't been great, and it can also disconnect you if your phone is paid even while in a meeting.

"...Intermittent disconnects, unsure if this is a hardware, connection or synapse issue but it happens infrequently it doesn't bother me, but should be..." Read more

"...The only drawback is that the USB dongle has to stay connected to my computer, taking up a valuable USB port...." Read more

"...3 feet from my PC using these, and I keep getting the disconnect/reconnect tone from turning to look out the window or even tilting my head to the..." Read more

"...The wireless range hasn't been great, but recently I moved my PC like a foot and it got a lot better? Idk...." Read more

345 customers mention "Build quality"102 positive243 negative

Customers are dissatisfied with the build quality of the headphones. They mention that the headset feels flimsy and is subject to wear and tear easily. Some reviewers also mention that the microphone breaks or doesn't work out of the box, and parts disintegrate after extended use.

"...Okay Build Quality: The Build of the Headset is great for the most part but the knob on the side of the headset to adjust volume is worrying to me...." Read more

"...Cheap Build Quality Within 2 months of use and taking good care of the headset a piece of plastic broke off near the adjustment...." Read more

"...any discomfort, and the battery life is amazing—they hold a charge for several days at a time...." Read more

"...is wild for what feels like a 100 dollar headset at best and they did break (right headband cracked) and razer support doesnt cover what happened to..." Read more

Lots of improvements but not perfect - Fun and Comfortable
4 out of 5 stars
Lots of improvements but not perfect - Fun and Comfortable
I was fortunate enough to get this on launch day. While not a perfect headset, there are noticeable improvements over the old version. No idea why they still call it V2 when this is technically their 3rd version of the Blackshark Pro. Anyway...The 2023 edition adds Bluetooth, but it's not simultaneous. You can play games wirelessly, then switch to answer a phone call. Once you hang up, it resumes playing game audio again. You can't hear both at the same time unfortunately. They also have built in EQ presets now which is great. Single press on right button toggles through several presets. A long press puts it in Esports mode, which includes custom EQs for Valorant, Apex, Call of Duty, Fortnite, etc. You do not need Synapse software to use this, which means Playstation players can enjoy many EQ options! You can even create a custom EQ with Synapse and save it to the headset for future console use as well. Build quality is improved, with thicker sliders for headset size adjustment. They are much smoother to adjust and should hold up much better over time. I made a custom EQ that I've added to the images I posted. This tunes the headset closer to the Harman curve, which sounds great, but I left a slight bass lift to preserve that fun Blackshark sound.They removed the Aux input that use to be on the old Blackshark V2 Pro. Battery life is a whopping 70 hours now. The mic is significantly better sounding BUT the noise gate is rather aggressive, even if you disable it in Synapse software. My friends said my voice kept cutting out when I was playing Warzone with them. If you are a soft spoken person or play games late at night, people may not hear you clearly with this headset.The sound profile is punchy with a heavy dose of warm bass. It carries into the mid range, leaving things slightly boxy sounding. The mid range is recessed slightly, and the treble is rather smooth overall. There is a pretty sharp treble spike at 7k-8khz though, and it's made worse if you enable THX in Synapse. Luckily some of the presets dial this back, and you can reduce 8khz treble with custom EQ. If you have a Nova 7 and find it too shouty or abrasive sounding, then you'll love the Blackshark V2 Pro.It images well in FPS games, but lacks the forward detail and precision that I get with the Nova 7 and Stealth 700 Gen 2 max. The sound stage is rather closed off, making this headset have an intimate sound profile. It can still be competitive in all game genres, but this isn't the best footstep headset at $200 or less.Comfort, like the prior generation Blackshark v2 Pro, is excellent. I gamed on them for hours at a time without any issues or discomfort. The clamp is light, as is the weight, and it even works well with glasses. Definitely close to a solid 10 on comfort.My only two disappointments were the Razer Synapse software, which gave me a lot of issues during setup just to make this work properly on PC. This shouldn't be happening any more considering how long Synapse has been out, yet here I am still having issues with it. I couldn't get Synapse to update, then it wouldn't detect the headset. When I finally got it working, sometimes the EQ changes wouldn't work at all, and I was stuck with the same EQ profile. The mic sounds incredible, but you need to be a fairly strong spoken person. This isn't well suited for the soft and quiet speakers out there.As a quick note - This does not work on Xbox in any way. The older one did via the 3.5mm aux cable to the controller, but that isn't an option any more. There is also no game to chat mix support, even on PC, which is also a bummer. Several models in this price range offer both of those features.All in all, if you want a cozy sound with bass that hugs you, excellent comfort, and flexible EQ options, this is one of the best sub $200 options on the market, especially for PS5 players. This headset allows you to use all the EQ options on Playstation, and supports their Tempest 3D Audio. If you want a lot of flexibility for cross platform or wireless options, then this isn't the best deal. It's not perfect, but I can see many people liking it.
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Top reviews from the United States

  • Reviewed in the United States on March 21, 2022
    Color: BlackStyle: Gen 1Verified Purchase
    Let me preface by stating I am reviewing the Blackshark v2 pro. Sometimes amazon combines similar item reviews, this is important and that I have owned this for over a year with consistent usage, using it multiple days a week for 1-8 hours.

    This thing has a lot going for it with very few downsides that in my opinion do not outweigh the pros and if you can get this for $150 or less it is 100% worth it.

    Pros

    - Noise cancellation is so strong, sometimes I don't hear my wife when she calls for me. She was the one who bought this for me lol
    - Sound quality through synapse can be adjusted to your liking, and I can't recommend it without it (kind of a con)
    - Incredibly comfortable even with glasses. There is a lot of good padding on the head and ears, prior headsets this was always an issue, recently before this I owned a corsair void elite and even that wasn't perfect, but it was close in this category.
    - Battery life is actually really strong, just be sure to charge it after each usage. I've only ever gotten this to low battery where it beeps at me if I use it for 10-12 hours without charging it. Sometimes thats a long gaming day sometimes thats multiple days. I'm pretty good about keeping things charged, so this isn't a pain point for me, but may be for you. That said you can charge while using it.
    - Removable microphone, probably not a huge deal for most, but I use these as headphones not a headset. I use an external USB mic for better quality (I'll get into that later).
    - Ability to use this with 3.5mm port. I wouldn't recommend this without the USB function, as the USB DAC it comes with is decent enough and having used it without it, this is where it fails, but I'm labeling the 3.5mm port as a pro in case you have a multipurpose headset in mind
    - THX 7.1, now this is just virtual surround sound but in the couple games I have tried, notably monster hunter world, it performs really well, its weird to get used to but its done well enough. Not a huge selling point, you can get this elsewhere, but noted.

    Cons

    - Without the USB DAC and synapse you are losing a lot of potential. This thing is really good for sound quality once you configure it, but on it's own it's horrible, this is why I did not get the wired version of the blackshark v2 with just 3.5mm.
    - Microphone quality isn't great, its honestly worse than most and for $180 it should be a lot better, this is why I use an external mic. Unless you're yelling, your friends will probably say you're quiet.
    - Intermittent disconnects, unsure if this is a hardware, connection or synapse issue but it happens infrequently it doesn't bother me, but should be noted.
    - Synapse, I swear I've had issues with every gaming software (ghub, icue, synapse) but recently synapse has been a pain. I love iCUE (or did) but hate corsair software, but if synapse continues to get worse I will look elsewhere for another headset.

    Overall, if I had to buy this thing again I'd do it for $130 or so. I wouldn't spend $180, I'd just get professional wired headphones, but this thing has a lot going on that it made it worth it to me. I recommend these headphones to anyone who is in the market for a wireless headset in this budget range who doesn't hold grudges against razer. In that niche, I think its perfect.
    51 people found this helpful
    Report
  • Reviewed in the United States on October 26, 2024
    Color: BlackStyle: Gen 1Verified Purchase
    The Razer BlackShark V2 Pro Wireless Gaming Headset has been a fantastic upgrade! The THX 7.1 spatial surround sound is impressive, creating an immersive experience with crystal-clear audio. They’re also super lightweight, so I can wear them for hours without any discomfort, and the battery life is amazing—they hold a charge for several days at a time. A great feature is the detachable mic boom, which is perfect if you want to use the headset solely for listening without the mic getting in your way. The only drawback is that the USB dongle has to stay connected to my computer, taking up a valuable USB port. Minor inconvenience, but overall, it’s an awesome headset for gaming
  • Reviewed in the United States on May 1, 2023
    Color: WhiteStyle: Gen 2Verified Purchase
    I was fortunate enough to get this on launch day. While not a perfect headset, there are noticeable improvements over the old version. No idea why they still call it V2 when this is technically their 3rd version of the Blackshark Pro. Anyway...

    The 2023 edition adds Bluetooth, but it's not simultaneous. You can play games wirelessly, then switch to answer a phone call. Once you hang up, it resumes playing game audio again. You can't hear both at the same time unfortunately. They also have built in EQ presets now which is great. Single press on right button toggles through several presets. A long press puts it in Esports mode, which includes custom EQs for Valorant, Apex, Call of Duty, Fortnite, etc. You do not need Synapse software to use this, which means Playstation players can enjoy many EQ options! You can even create a custom EQ with Synapse and save it to the headset for future console use as well. Build quality is improved, with thicker sliders for headset size adjustment. They are much smoother to adjust and should hold up much better over time. I made a custom EQ that I've added to the images I posted. This tunes the headset closer to the Harman curve, which sounds great, but I left a slight bass lift to preserve that fun Blackshark sound.

    They removed the Aux input that use to be on the old Blackshark V2 Pro. Battery life is a whopping 70 hours now. The mic is significantly better sounding BUT the noise gate is rather aggressive, even if you disable it in Synapse software. My friends said my voice kept cutting out when I was playing Warzone with them. If you are a soft spoken person or play games late at night, people may not hear you clearly with this headset.

    The sound profile is punchy with a heavy dose of warm bass. It carries into the mid range, leaving things slightly boxy sounding. The mid range is recessed slightly, and the treble is rather smooth overall. There is a pretty sharp treble spike at 7k-8khz though, and it's made worse if you enable THX in Synapse. Luckily some of the presets dial this back, and you can reduce 8khz treble with custom EQ. If you have a Nova 7 and find it too shouty or abrasive sounding, then you'll love the Blackshark V2 Pro.

    It images well in FPS games, but lacks the forward detail and precision that I get with the Nova 7 and Stealth 700 Gen 2 max. The sound stage is rather closed off, making this headset have an intimate sound profile. It can still be competitive in all game genres, but this isn't the best footstep headset at $200 or less.

    Comfort, like the prior generation Blackshark v2 Pro, is excellent. I gamed on them for hours at a time without any issues or discomfort. The clamp is light, as is the weight, and it even works well with glasses. Definitely close to a solid 10 on comfort.

    My only two disappointments were the Razer Synapse software, which gave me a lot of issues during setup just to make this work properly on PC. This shouldn't be happening any more considering how long Synapse has been out, yet here I am still having issues with it. I couldn't get Synapse to update, then it wouldn't detect the headset. When I finally got it working, sometimes the EQ changes wouldn't work at all, and I was stuck with the same EQ profile. The mic sounds incredible, but you need to be a fairly strong spoken person. This isn't well suited for the soft and quiet speakers out there.

    As a quick note - This does not work on Xbox in any way. The older one did via the 3.5mm aux cable to the controller, but that isn't an option any more. There is also no game to chat mix support, even on PC, which is also a bummer. Several models in this price range offer both of those features.

    All in all, if you want a cozy sound with bass that hugs you, excellent comfort, and flexible EQ options, this is one of the best sub $200 options on the market, especially for PS5 players. This headset allows you to use all the EQ options on Playstation, and supports their Tempest 3D Audio. If you want a lot of flexibility for cross platform or wireless options, then this isn't the best deal. It's not perfect, but I can see many people liking it.
    Customer image
    4.0 out of 5 stars Lots of improvements but not perfect - Fun and Comfortable
    Reviewed in the United States on May 1, 2023
    I was fortunate enough to get this on launch day. While not a perfect headset, there are noticeable improvements over the old version. No idea why they still call it V2 when this is technically their 3rd version of the Blackshark Pro. Anyway...

    The 2023 edition adds Bluetooth, but it's not simultaneous. You can play games wirelessly, then switch to answer a phone call. Once you hang up, it resumes playing game audio again. You can't hear both at the same time unfortunately. They also have built in EQ presets now which is great. Single press on right button toggles through several presets. A long press puts it in Esports mode, which includes custom EQs for Valorant, Apex, Call of Duty, Fortnite, etc. You do not need Synapse software to use this, which means Playstation players can enjoy many EQ options! You can even create a custom EQ with Synapse and save it to the headset for future console use as well. Build quality is improved, with thicker sliders for headset size adjustment. They are much smoother to adjust and should hold up much better over time. I made a custom EQ that I've added to the images I posted. This tunes the headset closer to the Harman curve, which sounds great, but I left a slight bass lift to preserve that fun Blackshark sound.

    They removed the Aux input that use to be on the old Blackshark V2 Pro. Battery life is a whopping 70 hours now. The mic is significantly better sounding BUT the noise gate is rather aggressive, even if you disable it in Synapse software. My friends said my voice kept cutting out when I was playing Warzone with them. If you are a soft spoken person or play games late at night, people may not hear you clearly with this headset.

    The sound profile is punchy with a heavy dose of warm bass. It carries into the mid range, leaving things slightly boxy sounding. The mid range is recessed slightly, and the treble is rather smooth overall. There is a pretty sharp treble spike at 7k-8khz though, and it's made worse if you enable THX in Synapse. Luckily some of the presets dial this back, and you can reduce 8khz treble with custom EQ. If you have a Nova 7 and find it too shouty or abrasive sounding, then you'll love the Blackshark V2 Pro.

    It images well in FPS games, but lacks the forward detail and precision that I get with the Nova 7 and Stealth 700 Gen 2 max. The sound stage is rather closed off, making this headset have an intimate sound profile. It can still be competitive in all game genres, but this isn't the best footstep headset at $200 or less.

    Comfort, like the prior generation Blackshark v2 Pro, is excellent. I gamed on them for hours at a time without any issues or discomfort. The clamp is light, as is the weight, and it even works well with glasses. Definitely close to a solid 10 on comfort.

    My only two disappointments were the Razer Synapse software, which gave me a lot of issues during setup just to make this work properly on PC. This shouldn't be happening any more considering how long Synapse has been out, yet here I am still having issues with it. I couldn't get Synapse to update, then it wouldn't detect the headset. When I finally got it working, sometimes the EQ changes wouldn't work at all, and I was stuck with the same EQ profile. The mic sounds incredible, but you need to be a fairly strong spoken person. This isn't well suited for the soft and quiet speakers out there.

    As a quick note - This does not work on Xbox in any way. The older one did via the 3.5mm aux cable to the controller, but that isn't an option any more. There is also no game to chat mix support, even on PC, which is also a bummer. Several models in this price range offer both of those features.

    All in all, if you want a cozy sound with bass that hugs you, excellent comfort, and flexible EQ options, this is one of the best sub $200 options on the market, especially for PS5 players. This headset allows you to use all the EQ options on Playstation, and supports their Tempest 3D Audio. If you want a lot of flexibility for cross platform or wireless options, then this isn't the best deal. It's not perfect, but I can see many people liking it.
    Images in this review
    Customer image Customer image
    Customer imageCustomer image
    80 people found this helpful
    Report

Top reviews from other countries

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  • buyitup
    5.0 out of 5 stars Razer warranty stands by their products
    Reviewed in Canada on November 14, 2024
    Color: BlackStyle: Gen 2Verified Purchase
    Date of this review is 24-11-13. "Razer BlackShark V2 Pro Wireless Gaming Headset 2023 Edition" purchased 24-11-21.

    Warranty replacement (product review after this section):
    1. I thought these had 1 year warranty. It's actually 2-year warranty.

    2. Reviews on here had me apprehensive going into warranty support chat because reviews stated this damage is not covered under warranty.

    3. 100% covered under warranty. I spoke to Razer support and after initial registration, (upload proof of purchase and images from this review of the damage ~30m of my time) I got in queue for chat support.

    I had the most pleasant chat with support agent Camelle than I have had with support for other products and services with other companies all year. AAA top notch help. They asked me a few more questions and then gave me RMA to get *new* headphones sent out to me. Free returns, free sending out to me. I'm at the shipping out stage and will update my review accordingly as time goes on.

    Images uploaded: The first two are images of the broken part on the left earpiece. The agent seems to have been aware of the issue and they identified it as the yoke (connector between the headband and earpiece) that broke. The third image is the hook I keep it on when the headphones are not on my head. I don't even wear it on my neck because the earpieces are too large. The fourth pic is of the plastic on the right side earpiece that is visibly cracked. This is from normal use. I do not drop or chuck around the headphones when not in use. I have a hook. They're either on my head or on the hook when not in use.

    If Razer reads this, replace that plastic cap with an aluminum one. That should resolve this issue without adding much weight to it.

    Product review:

    These have been the most comfortable wireless headsets I have worn in a long time. It's got good clasp strength. They're not too tight, not too loose that they will fall off. I have gotten compliments how well my mic sounds and the audio is very nice.

    I recommend these headphones, if not for the sound and comfort, then for the stand up warranty and support they have behind their products.
    Customer image
    buyitup
    5.0 out of 5 stars Razer warranty stands by their products
    Reviewed in Canada on November 14, 2024
    Date of this review is 24-11-13. "Razer BlackShark V2 Pro Wireless Gaming Headset 2023 Edition" purchased 24-11-21.

    Warranty replacement (product review after this section):
    1. I thought these had 1 year warranty. It's actually 2-year warranty.

    2. Reviews on here had me apprehensive going into warranty support chat because reviews stated this damage is not covered under warranty.

    3. 100% covered under warranty. I spoke to Razer support and after initial registration, (upload proof of purchase and images from this review of the damage ~30m of my time) I got in queue for chat support.

    I had the most pleasant chat with support agent Camelle than I have had with support for other products and services with other companies all year. AAA top notch help. They asked me a few more questions and then gave me RMA to get *new* headphones sent out to me. Free returns, free sending out to me. I'm at the shipping out stage and will update my review accordingly as time goes on.

    Images uploaded: The first two are images of the broken part on the left earpiece. The agent seems to have been aware of the issue and they identified it as the yoke (connector between the headband and earpiece) that broke. The third image is the hook I keep it on when the headphones are not on my head. I don't even wear it on my neck because the earpieces are too large. The fourth pic is of the plastic on the right side earpiece that is visibly cracked. This is from normal use. I do not drop or chuck around the headphones when not in use. I have a hook. They're either on my head or on the hook when not in use.

    If Razer reads this, replace that plastic cap with an aluminum one. That should resolve this issue without adding much weight to it.

    Product review:

    These have been the most comfortable wireless headsets I have worn in a long time. It's got good clasp strength. They're not too tight, not too loose that they will fall off. I have gotten compliments how well my mic sounds and the audio is very nice.

    I recommend these headphones, if not for the sound and comfort, then for the stand up warranty and support they have behind their products.
    Images in this review
    Customer image Customer image Customer image Customer image
    Customer imageCustomer imageCustomer imageCustomer image
  • Javier Vargas
    5.0 out of 5 stars Amazing headphones! Top of the line!
    Reviewed in Canada on January 13, 2024
    Color: WhiteStyle: Gen 2Verified Purchase
    Great headphones. The audio quality is amazing, good fit and they perform consistently for longer sessions. I couldn't be happier with them. We will see durability but so far they looks very promising.
  • Jose Elias
    5.0 out of 5 stars Excelente headset
    Reviewed in Mexico on July 21, 2023
    Color: BlackStyle: Gen 2Verified Purchase
    Si sigues las instrucciones para actualizar el controlador no vas a tener mayor problema. Hay tres cosas a notar en mi opinión:
    1) Si no eres audiofilo de fabrica suena muy bien pero si buscas tutoriales para ecualizar la música y el micrófono mejora notablemente en ambos aspectos.
    2) Es el mejor micrófono que he tenido en un heeadset, estoy sumamente complacido con la calidad, especialmente porque los uo para el trabajo y con mis amigos.
    3) Si como yo eres cabezón y usas lentes, son bastante cómodos, pero si puedes llegar a sentir una leve incomodidad. No pasa de ajustar el headset para que vuelva a ser bastante cómodo.

    Te los recomiendo ampliamente peeero ten en cuenta que no tienen un acabado tan premium como los a50, virtuoso, etc.
  • Raúl Contreras Rosano
    5.0 out of 5 stars Son una buena alternativa
    Reviewed in Mexico on February 24, 2023
    Color: BlackStyle: Gen 1Verified Purchase
    Tras 9 meses de uso puedo decir que son de los mejores audifonos que existen, son comodos y tienen un buen audio, en cuanto al THX SPATIAL AUDIO no puedo decir que sea la gran cosa porque solo es un filtro de audio que aumenta o disminuye el sonido de los deciveles con el que se escucha y el audio 3D es muy bueno, si bien solo juego CSGO y Minecraft en PC puedo saber todo lo que ocurre. Se logra escuchar una pequeña estatica cuando el sonido de los audifonos esta al minimo en la rueda de los mismos asi como tambien si esta al maximo, por ello recomendaria utilizarlos con la rueda a la mitad a menos de que no puedan subir el volumen de otra manera. Con el tiempo y los meses el bajar y subir las orejeras se vuelve mas ligero y eso no es muy bueno, las almohadillas se gastan con el tiempo y se vuelven mas suaves pero no se da cuenta uno hasta que ve uno que tenga almohadillas nuevas.
    El microfono solo lo he utilizado en caso de emergencia y se agradece bastante que sea remobible debido a que de esa forma es demasiado facil comer sin ensuciar nada.
    La bateria si dura aproximadamente las 18 horas que RAZER promete, aunque yo recomendaria cargar los audifonos cada que se pueda y configurarlos para que se apaguen de manera automatica despues de 15 minutos. El software no es necesario usarlo debido a que se guarda en la memoria de los audifonos a no ser de que se quiera utilizar THX SPATIAL AUDIO pero yo no lo recomiendo.
    La conectividad si es un tema a mejorar debido a que despues de un tiempo los audifonos se empiezan a desconectar automaticamente si no esta colocado el USB en la manera correcta y los audifonos esten cerca, de igual forma se desconecta pero uno se puede acostumbrar con el tiempo.
    En consola no los he usado demasiado pero funcionan a la perfeccion y los problemas de conectividad desaparecen.
    Lo unico que si no me agrada en nada es que al conectar los audifonos en otro puerto USB diferente al que se conecto aparecen como otro sistema de audio y se configuran con un 100% de volumen. Esto no desaparece si se coloca un multipuertos.
    En cuanto a los cables que tiene, cuenta con un USB para cargarlo y un 3.5mm que es demasiado corto, personalmente pienso que es demasiado corto a diferencia de su version cableada
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    Raúl Contreras Rosano
    5.0 out of 5 stars Son una buena alternativa
    Reviewed in Mexico on February 24, 2023
    Tras 9 meses de uso puedo decir que son de los mejores audifonos que existen, son comodos y tienen un buen audio, en cuanto al THX SPATIAL AUDIO no puedo decir que sea la gran cosa porque solo es un filtro de audio que aumenta o disminuye el sonido de los deciveles con el que se escucha y el audio 3D es muy bueno, si bien solo juego CSGO y Minecraft en PC puedo saber todo lo que ocurre. Se logra escuchar una pequeña estatica cuando el sonido de los audifonos esta al minimo en la rueda de los mismos asi como tambien si esta al maximo, por ello recomendaria utilizarlos con la rueda a la mitad a menos de que no puedan subir el volumen de otra manera. Con el tiempo y los meses el bajar y subir las orejeras se vuelve mas ligero y eso no es muy bueno, las almohadillas se gastan con el tiempo y se vuelven mas suaves pero no se da cuenta uno hasta que ve uno que tenga almohadillas nuevas.
    El microfono solo lo he utilizado en caso de emergencia y se agradece bastante que sea remobible debido a que de esa forma es demasiado facil comer sin ensuciar nada.
    La bateria si dura aproximadamente las 18 horas que RAZER promete, aunque yo recomendaria cargar los audifonos cada que se pueda y configurarlos para que se apaguen de manera automatica despues de 15 minutos. El software no es necesario usarlo debido a que se guarda en la memoria de los audifonos a no ser de que se quiera utilizar THX SPATIAL AUDIO pero yo no lo recomiendo.
    La conectividad si es un tema a mejorar debido a que despues de un tiempo los audifonos se empiezan a desconectar automaticamente si no esta colocado el USB en la manera correcta y los audifonos esten cerca, de igual forma se desconecta pero uno se puede acostumbrar con el tiempo.
    En consola no los he usado demasiado pero funcionan a la perfeccion y los problemas de conectividad desaparecen.
    Lo unico que si no me agrada en nada es que al conectar los audifonos en otro puerto USB diferente al que se conecto aparecen como otro sistema de audio y se configuran con un 100% de volumen. Esto no desaparece si se coloca un multipuertos.
    En cuanto a los cables que tiene, cuenta con un USB para cargarlo y un 3.5mm que es demasiado corto, personalmente pienso que es demasiado corto a diferencia de su version cableada
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  • Amazon Kunde
    5.0 out of 5 stars Gaming-Headset
    Reviewed in Germany on December 12, 2024
    Color: BlackStyle: Gen 1Verified Purchase