Top critical review
13 people found this helpful
A Love Letter to Managers and Leaders, Not to Employees
on May 28, 2014
If you are a manager or leader, you will love Cy Wakeman's book for one reason. She takes all responsibility for your team being the way it is off your shoulders and squarely puts it on your employees. They are the reason for all the issues in the office, with their 'drama' and their 'complaining'. Scant attention is paid to whether it is the manager who might be in need of a dose of reality, and when it is, Wakeman shrugs it off with a 'don't to that' mentality.
I found this book to be utterly one-sided and overly simplistic. ("Here's the problem. Do this and *poof* magically it is fixed.") There seems to be no complexity in Wakeman's world. You have bad employees. Fix them or fire them. In my tenure as both a manager and one managed, I have seen it as a much more complex relationship where there are bad employees and too much drama. However, there are just as many bad managers who are the major contributors to the situations described in this book.
I am glad I was given this book to read for a study group, as I would have been very disappointed to have bought it only to find how utterly fawning it is. If you, as a manager, need that kind of reinforcement, buy this book. If you are looking for real answers that might include you being a bit introspective about your own style, look elsewhere.