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Reclaiming Conversation: The Power of Talk in a Digital Age 1st Edition, Kindle Edition
Renowned media scholar Sherry Turkle investigates how a flight from conversation undermines our relationships, creativity, and productivity—and why reclaiming face-to-face conversation can help us regain lost ground.
We live in a technological universe in which we are always communicating. And yet we have sacrificed conversation for mere connection.
Preeminent author and researcher Sherry Turkle has been studying digital culture for over thirty years. Long an enthusiast for its possibilities, here she investigates a troubling consequence: at work, at home, in politics, and in love, we find ways around conversation, tempted by the possibilities of a text or an email in which we don’t have to look, listen, or reveal ourselves.
We develop a taste for what mere connection offers. The dinner table falls silent as children compete with phones for their parents’ attention. Friends learn strategies to keep conversations going when only a few people are looking up from their phones. At work, we retreat to our screens although it is conversation at the water cooler that increases not only productivity but commitment to work. Online, we only want to share opinions that our followers will agree with – a politics that shies away from the real conflicts and solutions of the public square.
The case for conversation begins with the necessary conversations of solitude and self-reflection. They are endangered: these days, always connected, we see loneliness as a problem that technology should solve. Afraid of being alone, we rely on other people to give us a sense of ourselves, and our capacity for empathy and relationship suffers. We see the costs of the flight from conversation everywhere: conversation is the cornerstone for democracy and in business it is good for the bottom line. In the private sphere, it builds empathy, friendship, love, learning, and productivity.
But there is good news: we are resilient. Conversation cures.
Based on five years of research and interviews in homes, schools, and the workplace, Turkle argues that we have come to a better understanding of where our technology can and cannot take us and that the time is right to reclaim conversation. The most human—and humanizing—thing that we do.
The virtues of person-to-person conversation are timeless, and our most basic technology, talk, responds to our modern challenges. We have everything we need to start, we have each other.
Turkle's latest book, The Empathy Diaries is available now.
- ISBN-109781101617397
- ISBN-13978-1101617397
- Edition1st
- PublisherPenguin Books
- Publication dateOctober 6, 2015
- LanguageEnglish
- File size1.1 MB
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Editorial Reviews
Review
“Turkle deftly explores and explains the good and bad of this ‘flight from conversation’ while encouraging parents, teachers and bosses to champion conversation, use technology more intentionally and serve as role models.” —Success, A Best Book of 2015
“Reclaiming Conversation reminds readers what’s at stake when devices win over face-to-face conversation, and that it’s not too late to conquer those bad habits.” – Seattle Times
“Turkle’s witty, well-written book offers much to ponder…. This is the season of polls and sound bites, of Facebook updates extolling the perceived virtues or revealing the assumed villainy of opinions. Talk is cheap, but conversation is priceless.” – Boston Globe
“Drawing from hundreds of interviews, [Turkle] makes a convincing case that our unfettered ability to make digital connections is leading to a decline in actual conversation—between friends and between lovers, in classrooms and in places of work, even in the public sphere. In having fewer meaningful conversations each day, Turkle argues, we’re losing the skills that made them possible to begin with—the ability to focus deeply, think things through, read emotions, and empathize with others.” —The American Scholar
“This is a persuasive and intimate book, one that explores the minutiae of human relationships. Turkle uses our experiences to shame us, showing how, phones in hand, we turn away from our children, friends and co-workers, even from ourselves.” – Washington Post
“Reclaiming Conversation is best appreciated as a sophisticated self-help book. It makes a compelling case that children develop better, students learn better, and employees perform better when their monitors set good examples and carve our spaces for face-to-face interactions."
- Jonathan Franzen, The New York Times Book Review
“Nobody has thought longer or more profoundly than Sherry Turkle about how our brave new world of social media affects the way we confront each other and ourselves. Hers is a voice--erudite and empathic, practical and impassioned--that needs to be heeded.”-Rebecca Newberger Goldstein, Author of Plato at the Googleplex: Why Philosophy Won't Go Away.
“This book makes a winning case for conversation, at the family dinner table or in the office, as the ‘talking cure’ for societal and emotional ills.”
- Publishers Weekly
“A timely wake-up call urging us to cherish the intimacy of direct, unscripted communication.”
- Kirkus
“'Only connect!' wrote E. M. Forster in 1910. In this wise and incisive book, Sherry Turkle offers a timely revision: 'Only converse!'"
- Nicholas Carr, author of The Shallows and The Glass Cage
“Smartphones are the new sugar and fat: They are so potent they can undo us if we don’t limit them. Sherry Turkle introduces a lifesaving principle for the twenty-first century: face-to-face conversation first. This heuristic really works; your life, your family life, your work life will all be better. Turkle offers a thousand beautifully written arguments for why you should lift your eyes up from the screen.”
- Kevin Kelly, senior maverick for Wired; author of What Technology Wants
"Digital media were supposed to turn us from passive viewers to interactive participants, but Turkle reveals how genuine human interaction may be the real casualty of supposedly social technologies. Without conversation, there is no syntax, no literacy, no genuine collaboration, no empathy, no civilization. With courage and compassion, Turkle shows how the true promise of social media would be to reacquaint us with the lost of art making meaning together."
- Douglas Rushkoff, author of Present Shock
"To reclaim conversation is to reclaim our humanity. We all know it at some level, and yet how satisfying to find our hunch proved right: Turkle shows us that to love well, learn well, work well, and be well, we must protect a vital piece of ourselves, and can. What an important conversation about conversation this is."
- Gish Jen, author of Typical American and Mona in the Promised Land
"Like the air we breathe, or the water we drink, most of us take face-to-face conversations for granted. In this brilliant and incisive book, Sherry Turkle explains the power of conversation, its fragility at present, the consequences of its loss, and how it can be preserved and reinvigorated."
- Howard Gardner, John H. and Elisabeth A. Hobbs Professor of Cognition and Education at the Harvard Graduate School of Education
“Sherry Turkle’s unrivalled expertise in how people interact with devices, coupled with her deep empathy for people struggling to find their identity, shine through on every absorbing and illuminating page of Reclaiming Conversation. We can start remembering how to talk to one another by talking about this timely book.”
- Rosabeth Moss Kanter, Harvard Business School professor and author of MOVE and Confidence
"It is a rare event when a single book presents both a compelling indictment of one of the more insidious effects of technology on our culture and an immediate, elegantly simple antidote---all the while providing a stirring apologia for what is most important about language's power to move us, to expand our thoughts, and to deepen our relationship to each other. Once again, Sherry Turkle seeks to preserve human qualities that are eroding while we are always "elsewhere": empathy, generativity, and mentoring our young."
-Maryanne Wolf, John DiBiaggio Professor of Citizenship and Public Service, Director of the Center for Reading and Language Research, and Professor in the Eliot-Pearson Department of Child Study and Human Development at Tufts University
"In a time in which the ways we communicate and connect are constantly changing, and not always for the better, Sherry Turkle provides a much needed voice of caution and reason to help explain what the f*** is going on."
- Aziz Ansari, author of Modern Romance
Praise for Alone Together:
"Savvy and insightful."
- New York Times
“What Turkle brings to the topic that is new is more than a decade of interviews with teens and college students in which she plumbs the psychological effect of our brave new devices on the generation that seems most comfortable with them.”
- Wall Street Journal
“Nobody has ever articulated so passionately and intelligently what we're doing to ourselves by substituting technologically mediated social interaction…. Equipped with penetrating intelligence and a sense of humor, Turkle surveys the front lines of the social-digital transformation….”
-Lev Grossman, Time Magazine
“Important…. Admirably personal….Turkle’s book will spark useful debate….”
-The Boston Globe
“Turkle summarizes her new view of things with typical eloquence…fascinating, readable.”
- New York Times Book Review
About the Author
SHERRY TURKLE has spent the last 30 years studying the psychology of people’s relationships with technology. She is the Abby Rockefeller Mauzé Professor of the Social Studies of Science and Technology at MIT. A licensed clinical psychologist, she is the founder and director of the MIT Initiative on Technology and Self. Turkle is the author five books and three edited collections, including a trilogy of three landmark studies on our relationship with digital culture: The Second Self, Life on the Screen and most recently, Alone Together. A recipient of a Guggenheim and Rockefeller Humanities Fellowship, she is a featured media commentator. She is a recipient of a Harvard Centennial Medal and a Fellow of the American Academy of Arts and Sciences.
Product details
- ASIN : B00SI0B6PC
- Publisher : Penguin Books
- Accessibility : Learn more
- Publication date : October 6, 2015
- Edition : 1st
- Language : English
- File size : 1.1 MB
- Screen Reader : Supported
- Enhanced typesetting : Enabled
- X-Ray : Not Enabled
- Word Wise : Enabled
- Print length : 436 pages
- ISBN-10 : 9781101617397
- ISBN-13 : 978-1101617397
- Page Flip : Enabled
- Best Sellers Rank: #156,231 in Kindle Store (See Top 100 in Kindle Store)
- #15 in Communication Reference (Books)
- #16 in Social Aspects of the Internet
- #39 in Media Studies (Kindle Store)
- Customer Reviews:
About the author

SHERRY TURKLE, a social scientist and licensed clinical psychologist, has been studying people’s relationships with technology since the early personal computer movement in the late 1970s. She is the Abby Rockefeller Mauzé Professor of the Social Studies of Science and Technology at MIT and the founding director of the MIT Initiative on Technology and Self. Turkle is the best-selling author of six books and three edited collections, including four landmark studies on our relationship with digital culture: The Second Self, Life on the Screen, Alone Together, and Reclaiming Conversation: The Power of Talk in a Digital Age. Turkle has edited three books on our lives with objects, Evocative Objects, Falling For Science, and The Inner History of Devices. They explore how our relationships with the object world have significant implications for work, education, and intimacy. In Simulation and its Discontents, Turkle explores the costs, intellectual, personal, and political of living so much of our lives in artificial worlds.
Her most recent book, The Empathy Diaries (Penguin Press, March 2021) turns her method of “intimate ethnography,” on her own life, examining the intellectual and emotional forces that shaped her into the woman and researcher she became, making the point that her emotional and intellectual became one, that her career, as she put it, became “lit from within.” It appeared to critical acclaim. Dwight Garner in The New York Times called it a "beautiful book. . . an instant classic of the genre."
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Learn more how customers reviews work on AmazonCustomers say
Customers find the book thought-provoking and engaging, with one review noting how it uses experiential stories to underscore its main points. Moreover, the book is praised for its readability, being suitable for both young and old readers, and particularly recommended for teachers. Additionally, customers appreciate how it enhances interpersonal dialog and stresses the importance of communication, with one review highlighting its helpful chapters on relationships. The writing quality receives positive feedback, with customers describing it as fabulously written and well-researched. However, several customers note that the book is highly repetitive.
AI Generated from the text of customer reviews
Customers find the book thought-provoking and insightful, describing it as an engaging read on a compelling topic.
"What an insightful and fabulously written book. Definitely important information for our time...." Read more
"This book gives a lot of food for thought on how our habits are changing our lifestyles. It is applicable in both professional and family situations...." Read more
"Insightful and hard too put down, this book is a pleasure to read...." Read more
"Thought provoking and timely for anyone worried about the technology invading our lives and the loss of personal contact." Read more
Customers find the book readable and enjoyable, with many noting it's suitable for both young and old readers and essential reading for teachers.
"Great book it tell us as a society what will happen if we don't learn how to balance technology and human conversations...." Read more
"Good book. Valid points. Kinda repetitive, like a long essay but has a strong argument" Read more
"Love, LOVE this book. I feel like it really made me think and look at the world around me...." Read more
"...A must read for parents and educators especially." Read more
Customers appreciate the book's focus on enhancing interpersonal dialog and the importance of communication, with one customer noting its helpful chapters on relationships.
"...Sherry Turkle does an outstanding job in her book Reclaiming Conversation: The Power of Talk...." Read more
"...Hers is a very important voice as we watch the basics of how humans understand themselves and their relationships radically change for the worse...." Read more
"I waited a long time for this book to come out. Dr. Turkle is a powerful voice in our culture today...." Read more
"...into the impact they have on the psychological and social development of young people...." Read more
Customers praise the writing quality of the book, noting it is fabulously written by a knowledgeable author, with one customer highlighting its well-researched content.
"...It's an easy read by a very knowledgeable author." Read more
"Excellent reading put simply together by a prolific writer on the issue of how social media and smart technology is affecting our conversations." Read more
"...However it is not terribly easy to read. While I largely agree with her central thesis, it seems at times over stated and anecdotal...." Read more
"...Turkle carefully documents her research, providing evidence to what I see in my own life, and the lives of students and young adults in the youth..." Read more
Customers find the book extremely important and valuable, particularly in the digital age, with one customer noting how it appreciates the gifts of digital technology.
"...correct in its assessments that these means of communication, however useful and convenient they may be, are being overdone in the modern world...." Read more
"...The topic could not be more relevant and is important. I just think Turkle took the wrong angle. By now, I know the problem with technology...." Read more
"This is an extremely important book on an under appreciated topic. However it is not terribly easy to read...." Read more
"...Digital medias are wonderful devices compared to the transistor AM radios and 15 volume encyclopedias and 3 station only TVs that were only on the..." Read more
Customers find the book highly repetitive, particularly in the first three chapters.
"This book makes a lot of good points but repeats the points over and over. One concept told many different ways!" Read more
"...I agree with the book’s overall message, but much of it is repetitive and I feel like the book could have been cut down by about 100 pages without..." Read more
"...or so are very motivational... but the entire book is repeat after repeat after repeat...." Read more
"...I had to mine for gems, and it was highly repetitive." Read more
Reviews with images
Electronic Communication is Convenient, but it Carries a Social Cost
Top reviews from the United States
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- Reviewed in the United States on March 12, 2018When I walk around campus these days, I see a sea of students glued to their phones. People walk to class swiping away or with headphones in, barely making eye contact with another. In the dining hall students wait in line surrounded by other students, but the focus on their phone makes it seem as if they have forgotten anyone else was even there. As I walk into class, I feel the silence of the room as students sit in their chairs, catching up on social media rather than getting to know each other.
Though my experience may differ from yours, it’s caused me to ask lots of questions lately about the role of technology in our day to day lives and its impact on our social connections. If you care about this topic at all, READ THIS BOOK!
It is hard to know where to begin with the amount of research, practical wisdom, and challenging questions this book contains. Turkle’s primary assessment could be boiled down to this: technology, despite all its positives, is radically degrading conversation and face to face connection; face to face connection and conversation is still vital for the development of empathy, fulfillment, and relational satisfaction; we need to keep thinking about how we balance technology in our own lives so we can reclaim conversation.
For me, I resonate with this assessment as it rings true not only to what I’ve observed in my work with college students, but also in reflecting on my own relationship with technology and its impact on close relationships. One particular excerpt from Turkle’s book floored me: researchers have found a 40% drop in empathy in college students over the last two decades. Let me repeat, a 40% DROP IN EMPATHY! Why? Because you can’t develop empathy over text in the same way you can as sitting across from someone, seeing the pain and hurt you’ve caused them in their eyes, and bearing the discomfort that often is associated with these face to face conversations. So what do we do? We text about it, email, or post on social media, rather than talking face to face or even making a phone call.
I could go on and on, but there truly is too much in this book to even scratch the surface. Here’s a few other highlights for those with potential interest:
* Solitude is tougher and tougher to come by, but critical in our own development and our ability to show up for others. At least for me, I know technology has made solitude more challenging.
* People hate boredom, and therefore they tap out of conversations too quickly. Some of the richest conversations are on the other end of boredom, and no meaningful relationship can totally avoid what Turkle calls “the boring bits”
* Technology is seductive, and it is not our failure of will power. We have to acknowledge that technology has much more power than we sometimes admit, and create structures to mitigate its ever-present influence
* Technology, though it has positives, will never replace face to face conversation
I’ll admit my review is passionate, and that I may come off as a doomsday-er. And before closing, I’ll readily acknowledge (and Turkle does too) that technology has had many, many positive impacts. One in particular is the incredible communities that have emerged online to give voice and community to those previously on the margins, many of whom identify in ways that have created experiences of marginalization and bullying. But we can acknowledge these positives things while also admitting that technology is extremely seductive, and it is not without consequences. Read this book, and if you hate it, leave some comments and let’s dialogue about it. I think it is important, even given the irony of online dialogue about a book that so passionately advocates for more face to face conversation ;)
- Reviewed in the United States on November 25, 2015As a society we have lost the ability to have an undistracted conversation, or conversation at all. Turkle carefully documents her research, providing evidence to what I see in my own life, and the lives of students and young adults in the youth and college/career ministry in which I serve. We are owned by our devices, responding to their calls like Pavlov's dogs at dinner time. The stakes are high for every segment of society. In the church, it will affect how we teach and train younger Christians. In business it affects our meetings and conversations. In medicine, how newer doctors think and treat. The good news is that there is hope and we can learn to think again, and converse again. This is a very thought provoking book with concrete action steps; steps which I have started applying in my own life. Additionally, it is a very enjoyable read and flows well. I plan on reading her earlier book, Alone Together.
- Reviewed in the United States on April 28, 2019Communication isn’t what it used to be. With the advent of technology, social media, and the like, many people turn to electronics for most of their communication needs and as a result, good old- fashioned conversation has gone by the wayside. This can have lasting, negative consequences and Reclaiming Conversation was written to address this trend and emphasize a return to face- to- face talk as the best means to communicate.
Text messages, email, and social media are in widespread use and this book is correct in its assessments that these means of communication, however useful and convenient they may be, are being overdone in the modern world. I can see this around me every day, both at work and at home. Talking one- on- one is increasingly viewed as a chore and most people would rather just type a message on a screen and hit send. The book talks at length about why this is not good for society in general. It leads to shallow, and often misunderstood communication plus it leads to loss of empathy, since most of us cannot fully understand the human emotions behind each statement. Using various forms of punctuation in our electronic communications can help, but it still isn’t as good as a face to face talk.
People often keep their cell phones out in the open, where everyone can see them and are quick to check them with every passing beep. In some instances, this has completely replaced ordinary conversations, with some individuals actually having back and forth talks with people, via text or email, that go on for hundreds of messages. Families have, in some cases, even resorted to using communication apps as a replacement for family discussions. I agree with the book’s stand that these forms of electronic communications were never intended to be taken this far. The effects of such an overreliance on electronic communications can be felt at home, at work, at school, and in many other places and the results are negative overall. Some members of the younger generation in particular do not even know how to converse in the usual manner. They have lost this skill, if they ever had it at all.
One good thing about this book is that, while it certainly encourages everyone to put down their cell phones and talk directly to people, it doesn’t go to extremes. Technology has definitely made life better and the book is in no way suggesting that we give up our cell phones, social media accounts, and tablets completely. What the book is suggesting is that we learn to better manage these various means of electronic communication. A quick message via text is fine. What isn’t good is carrying on a regular conversation via text when it would be much better, and more effective, to talk to a person directly.
This book attempts to cover several of the areas where electronic communication has been taken to excess, including areas I would not have thought about previously, like online dating, online classes, and surveillance of online activity. I agree with the book’s overall message, but much of it is repetitive and I feel like the book could have been cut down by about 100 pages without losing its focus. It gets to be too much and, as I read, I noticed the exact same themes coming up again and again.
Conversations are not what they used to be. Many individuals have taken the use of electronics to extremes and they send messages via text, email, and social media more often than they speak face to face. This is a trend that I hope we, as a society, can get under control and Reclaiming Conversation is a good tool for learning more about the problems of excessive electronic communication and its long- term effects. I could do with a little less repetition, but this book is an important one and its core message is one from which we could all benefit.
4.0 out of 5 starsCommunication isn’t what it used to be. With the advent of technology, social media, and the like, many people turn to electronics for most of their communication needs and as a result, good old- fashioned conversation has gone by the wayside. This can have lasting, negative consequences and Reclaiming Conversation was written to address this trend and emphasize a return to face- to- face talk as the best means to communicate.Electronic Communication is Convenient, but it Carries a Social Cost
Reviewed in the United States on April 28, 2019
Text messages, email, and social media are in widespread use and this book is correct in its assessments that these means of communication, however useful and convenient they may be, are being overdone in the modern world. I can see this around me every day, both at work and at home. Talking one- on- one is increasingly viewed as a chore and most people would rather just type a message on a screen and hit send. The book talks at length about why this is not good for society in general. It leads to shallow, and often misunderstood communication plus it leads to loss of empathy, since most of us cannot fully understand the human emotions behind each statement. Using various forms of punctuation in our electronic communications can help, but it still isn’t as good as a face to face talk.
People often keep their cell phones out in the open, where everyone can see them and are quick to check them with every passing beep. In some instances, this has completely replaced ordinary conversations, with some individuals actually having back and forth talks with people, via text or email, that go on for hundreds of messages. Families have, in some cases, even resorted to using communication apps as a replacement for family discussions. I agree with the book’s stand that these forms of electronic communications were never intended to be taken this far. The effects of such an overreliance on electronic communications can be felt at home, at work, at school, and in many other places and the results are negative overall. Some members of the younger generation in particular do not even know how to converse in the usual manner. They have lost this skill, if they ever had it at all.
One good thing about this book is that, while it certainly encourages everyone to put down their cell phones and talk directly to people, it doesn’t go to extremes. Technology has definitely made life better and the book is in no way suggesting that we give up our cell phones, social media accounts, and tablets completely. What the book is suggesting is that we learn to better manage these various means of electronic communication. A quick message via text is fine. What isn’t good is carrying on a regular conversation via text when it would be much better, and more effective, to talk to a person directly.
This book attempts to cover several of the areas where electronic communication has been taken to excess, including areas I would not have thought about previously, like online dating, online classes, and surveillance of online activity. I agree with the book’s overall message, but much of it is repetitive and I feel like the book could have been cut down by about 100 pages without losing its focus. It gets to be too much and, as I read, I noticed the exact same themes coming up again and again.
Conversations are not what they used to be. Many individuals have taken the use of electronics to extremes and they send messages via text, email, and social media more often than they speak face to face. This is a trend that I hope we, as a society, can get under control and Reclaiming Conversation is a good tool for learning more about the problems of excessive electronic communication and its long- term effects. I could do with a little less repetition, but this book is an important one and its core message is one from which we could all benefit.
Images in this review
- Reviewed in the United States on June 17, 2021What an insightful and fabulously written book. Definitely important information for our time. We have become so distracted by technology that we have forgotten how to talk to each other. We have come to accept connection in any form with actual conversation and true connection. Dr. Turkle has the genius to see what this world needs to get back on track.
Top reviews from other countries
Ranjan KumarReviewed in India on May 22, 20175.0 out of 5 stars Read it and Discuss the content with your family and kids...
What a magnificent read? This one is the most essential for the newest generation and probably one that should be part of curriculum in colleges because that is where it needs to make impact.. I loved it. What deep study! Read it before you get trapped in the noise of technology and sophistication..
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Jesus HernandezReviewed in Mexico on June 10, 20185.0 out of 5 stars Intersante lectura para reflexionar.
Fácil de leer, con mucho sentido y trata una situación que nos afecta a todos. La conversación es sin duda un hábito/arte en riesgo de perderse. Sin embargo, la capacidad conversaciones define a la humanidad y permite el desarrollo humano. Todo son conversaciones. Sin duda un título esencial para cualquier persona interesada en lo humano, y las relaciones.
RenanReviewed in Brazil on May 5, 20233.0 out of 5 stars Valuable lessons but prolix
It’s a quite interesting book and a relevant subject to be addressed nowadays. The autor is clear on her explanations and the lessons on the book are great but I found it too prolix and exhaustingly full of examples. The amount of examples is so beyond reasonable. It becomes annoying despite the good content.
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angieReviewed in Germany on March 27, 20175.0 out of 5 stars Soll man nur mehr tipseln????
Ein wirklich interessantes und spannendes Buch, gut analysiert, viele Beispiele und Hinweise, wie man mit den neuen Medien, speziell iPhone, Laptops etc nicht umgehen sollte. Für etwas ältere Leser eine unglaubliche Fülle an Infos, geänderten Haltungen und Ansichten, die man so nicht erwartet hätte. Wie viel sich in unserer Gesellschaft innerhalb einiger Jahre am gesprochenen Miteinander und gegenseitigem/zwischenmenschlichem Interesse verändert hat, zeigt sich hier ganz klar. Und ist teilweise eher beunruhigend.
Ausgezeichnete Fussnoten (am Ende zusammengefasst, sodass der Lesefluss nicht gestört wird) sowie ein sehr guter Index!!
Absolut empfehlenswert, auch weil es sich um gutes, flüssiges Englisch handelt, das trotz wissenschaftlicher Aufbereitung gut verständlich ist!!
Graham JonesReviewed in the United Kingdom on November 21, 20155.0 out of 5 stars Talk to people about this book - don't send them a text message...!
This is a fascinating book that is both readable and stimulating. As an Internet Psychologist myself I am aware of the notions discussed in this book, but what I like is the approachable way in which this material has been written. Professor Turkle challenges our use of technology and makes us think about what we do. I like the "Goldilocks" analogy the book uses and the concept of one, two and three chairs to signify different communications styles. The recent research that the book uses also adds to its value, rather than going over well-trod ground. There is lots of theory and discussion in this book, but it also includes practical suggestions as to how we can benefit from proper conversation, in spite of the digital world we inhabit. This book will improve your communications as it will make you think about what you do and how you do it. More importantly, it might get us all talking to each other again, instead of constantly "messaging" each other. Go on - talk to someone about this book...!






