- Product Dimensions: 54 x 27 x 14 inches ; 118 pounds
- Shipping Weight: 125 pounds (View shipping rates and policies)
- Domestic Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
- International Shipping: This item is not eligible for international shipping. Learn More
- ASIN: B00944W2FO
- Item model number: RBEX13911
- Average Customer Review: 2.5 out of 5 stars See all reviews (6 customer reviews)
- Amazon Best Sellers Rank: #1,198,834 in Sports & Outdoors (See Top 100 in Sports & Outdoors) Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
Reebok Trainer RX 3.5 Exercise Bike
|Price:||$592.55 & FREE Shipping. Details|
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- iFit Workout Card Technology Compatible
- Interactive Fitness Games
- Compatible Music Port for iPod*
- 16 Digital Resistance Levels
- 20 Workout Apps
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Reaccelerate your training with the Reebok® Trainer RX 3.5 Exercise Bike. Compatible with iFit Workout Card Technology, this bike offers personal training and results in as little as 8 weeks! Plus, interactive fitness games and a compatible music port for iPod® keep you motivated to reach your goals.
Top customer reviews
So, back to building. I did get the replacement backrest..it came very crude. I had to disassemble the back of the old one to get the bracket off along with the panel that goes on the back to hide the poor craftmanship of the backrest. Good thing this happened..the bracket was barely screwed on and I would not have known that if I didn't have to get a replacement. Eventually, I would have fallen off the bike because the backrest would have fallen off. Once I had that situated, I was ready to screw in the bolts to attach the backrest to the bike carriage. There are 5 screws and I was only able to align 4 of them. They are machine holed and there is no way to create a new hole.. Solid steel...so I hope the 4 bolts hold it. It's taken a week so far to get this far and now I am stuck. I can't go any further without the remaining shield and a remedy to the little white cap that goes onto the shaft of the left shield. (It's kind of like a toggle bolt with a flaired end to prevent the piece from coming out.)
After all this, I still don't know if the bike is going to work. If the thing wasn't so damn heavy I would just send it back! I still might have to if I can't get the anwers I need. Very frustrating. I will update as it progresses. So far, it's a pain in the butt and the customer service is crap having to wait that long!!! I've spent nearly 3 hours on the phone just trying to get parts ordered! Terrible!
**UPDATE APRIL 20TH. My half built bike is still sitting in my exercise room. All the parts arrived! I was excited to see the box on my porch with the last backordered part. The box was poorly packed and there was no way the part could have survived, and it didn't. The plastic shield broken. the box was too big for the item, there was very litte packaging material to protect it, and the tape that was put on the seam, missed the seam. The box flap was pushed in...the tape still there but the box was pretty much described as open.
The last time I called, the operator was kind enough to give me his email address. Ahhh, much better. He has been attentivie and he is nice and he calls me back. That part I cannot complain about. He had to contact a tech to figure out my white flared cap issue....at least that was resolved. I still can't build the bike!!
I asked for an extension of my warranty because I've had this bike for nearly a month unable to build it. The warranty is only 90 days. I've had it for 1/3 of it already. The operator was able to extend that to have it start Yesterday 4/19, but now that the part has to be reordered again....I am losing faith...I sent an email to "my operator," Taylor...we are good friends now....and I am waiting for a return call as of now...so, my 1/2 build room ornament is starting to collect dust...and not from underuse...from unable to use....
**May 1st. The second shield also arrived broken and I contacted Taylor again, and another one was sent out. This time, it wasn't broken! I hear a chorus from heaven....ahhhh.... I'm done writing now. Disappointed to tell you that I think I have to disassemble this bike and return it to Amazon. AFter receiving the shields, I found that I was unable to get the old shields off without removing the cranks. The cranks are welded.....I am so disgusted and I told Amazon that they should consider not selling this item. Amazon extended their return for this because I've had it more than the 30 days. Amazon is great that way. Somehow though, I have to get this bike back into the box it came in. That will be interesting. They pack these things "just so," and it has been 40 days since I took it out of the box. Wish me luck guys! Please don't buy this bike!!! You will regret it 100 times over!! I wanted it so bad, but this level of frustration is beyond what anyone should endure.
****May 2, 2013**** I made one last ditch effort to save this bike from going back. I spoke to the assembly people about my situation. I was on hold...again...for a while, but the supervisor told me what I can do. Since the bike comes with a 90 day parts and labor, he told me to finish building the bike even with the broken parts. It in no longer an assembly problem, it's a repair!! No charge!! He admitted how stupid this sounds, since I am building on broken parts and the repair tech has to take it all apart to "fix" it. I have called the tech and am waiting for him to call back.
On a good note, I like the bike. I was able to use it since the shields are basically cosmetic. It feels very sturdy. The display is nice and big, it has built in games, and the resistant levels are good. The seat adjusts really well for long legs...and short. I share this with my son who is 5'4" and I am 5' 9". The only problem I have is that my knees hit the handle bars, so I have to slouch a little bit in the bike seat...not a deal breaker though.
If you have the patience for this bike and all that can go wrong with it, the end result will probably be satisfactory. But, it's been almost 2 months of agonizing phone calls and it's still not over. Once the repair tech calls me, I will have to take time off of work for him to make the repair. If you buy it, I highly recommend the extended warranty as well....
I gave this bike one star, but I upped it to three only on the basis that I finally got it to the point of being able to use it. The finished product is at least four stars, but because of what I have been through, I can't give it more than three.
I did have a couple of missing parts and when I called I got assistance almost immediately and the parts in the mail within a week.
I would recommend calling Reebok and ordering the AC plug versus using batteries, you'll save in the long run and replacing batteries aren't as simple as opening and closing a panel.