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The Reinventor's Fieldbook: Tools for Transforming Your Government 1st Edition
Enhance your purchase
- ISBN-100787943320
- ISBN-13978-0787943325
- Edition1st
- PublisherJossey-Bass
- Publication dateJuly 21, 2000
- LanguageEnglish
- Dimensions8.05 x 1.27 x 9.41 inches
- Print length704 pages
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Editorial Reviews
Review
"Osborne and Plastrik provide a user-friAndly roadmap for invigorating government with purpose and performance. This toolbox is a real treat; it contains dozens of useful and practical ideas that can be applied by politicians and managers alike." (Allen Schick, professor of public policy, The University of Maryland; author, Modern Budgeting and The Spirit of Reform)
"This Fieldbook provides critical insight and advice that will help all those interested in civic reform." (Steve Goldsmith, mayor, City of Indianapolis 1992-1999; chairman, Center on Civic Innovation, Manhattan Institute)
"An extraordinary toolkit for anyone who is leading change in the public sector. The Reinventor's Fieldbook will become an essential reference guide for elected leaders and executives searching for more effective organizations." (Robert O'Neil, former city manager of Hampton, Virginia, and county executive of Fairfax County, Virginia; now president, National Academy of Public Administration)
"This fieldbook is required reading for adventurous public officials ready to embark on the path to efficient, relevant government. The real-world examples of reinvention efforts around the globe are true to life, and prepare readers for both the challenges and rewards of government reform." (Beverly Stein, chair of the board of commissioners, Multnomah County, Oregon)
From the Inside Flap
From the Back Cover
Presenting more than 70 tools, The Reinventor's Fieldbook includes hundreds of practical "lessons learned," "do's and don'ts," "steps to take," and "pitfalls to avoid" in public management and governance. Based on dozens of case studies from five countries, it covers the waterfront of high-performance public organizations, including: customer choice and customer service standards, performance measurement, and performance budgeting; employee empowerment and labor-management partnerships; managed competition and asset privatization; partnerships with communities; culture change strategies; and administrative system reform.
"The Reinventor's Fieldbook brings Banishing Bureaucracy to life. We have needed such a resource for decades. Bravo to Osborne and Plastrik."―Robert C. Bobb, city manager, City of Oakland
"This Fieldbook provides critical insight and advice that will help all those interested in civic reform."―Steve Goldsmith, mayor, City of Indianapolis 1992-1999; chairman, Center on Civic Innovation, Manhattan Institute
"Osborne and Plastrik provide a user-friendly roadmap for invigorating government with purpose and performance. This toolbox is a real treat; it contains dozens of useful and practical ideas that can be applied by politicians and managers alike."
―Allen Schick, professor of public policy, The University of Maryland; author, Modern Budgeting and The Spirit of Reform
"An extraordinary toolkit for anyone who is leading change in the public sector. The Reinventor's Fieldbook will become an essential reference guide for elected leaders and executives searching for more effective organizations."―Robert O'Neil, former city manager of Hampton, Virginia, and county executive of Fairfax County, Virginia; now president, National Academy of Public Administration
"This fieldbook is required reading for adventurous public officials ready to embark on the path to efficient, relevant government. The real-world examples of reinvention efforts around the globe are true to life, and prepare readers for both the challenges and rewards of government reform." ―Beverly Stein, chair of the board of commissioners, Multnomah County, Oregon
Visit www.ReinventGov.com for helpful information and tools.
About the Author
Product details
- Publisher : Jossey-Bass; 1st edition (July 21, 2000)
- Language : English
- Paperback : 704 pages
- ISBN-10 : 0787943320
- ISBN-13 : 978-0787943325
- Item Weight : 2.83 pounds
- Dimensions : 8.05 x 1.27 x 9.41 inches
- Best Sellers Rank: #1,841,213 in Books (See Top 100 in Books)
- #197 in Public Affairs
- #293 in Business Entrepreneurship
- #560 in United States Local Government
- Customer Reviews:
About the author

I'm the author of a historical novel, The Coming, which tells the story of the real-life Daytime Smoke, the Nez Perce son of William Clark (of Lewis and Clark fame)--and through him, the story of his people, from first contact to conquest. Kirkus Reviews called it "An epic story sure to be a hit with readers interested in the American western expansion." It won a Spur Award from the Western Writers of America as the best historical novel of the year.
But I've spent most of my career writing nonfiction. My most recent book is Reinventing America's Schools: Creating a 21st Century School System, which came out in September 2017. I've been a senior fellow at the Progressive Policy Institute for a long time, where I now direct a project on Reinventing America’s Schools.
My other nonfiction books are The Price of Government: Getting the Results We Need in an Age of Permanent Fiscal Crisis (2004); The Reinventor's Fieldbook: Tools for Transforming Your Government (2000), Banishing Bureaucracy: The Five Strategies For Reinventing Government (1997), Reinventing Government (1992), and Laboratories of Democracy (1988). I've also written numerous articles for the Washington Post, the Atlantic, the New York Times Magazine, Harpers, The New Republic, Inc., Governing, Education Week, U.S. News, and other publications.
Reinventing Government, published in 1992, was a New York Times bestseller and has been translated into some 20 languages. It inspired President Clinton to create an eight-year effort to reinvent the federal bureaucracy, which was run by Vice President Al Gore. In 1993 I served as a senior advisor to Gore, to help create and run the initiative--then called the National Performance Review, later renamed the National Partnership for Reinventing Government. I was the chief author of its first report, which laid out the Clinton Administration’s reinvention agenda. I've always been proud that Time Magazine called it "the most readable federal document in memory." In 2000 I served as an advisor to Al Gore's presidential campaign.
From 1994 through 2014, I was a senior partner at The Public Strategies Group, a small consulting firm that helped public organizations improve their performance. I worked with governments large and small, from cities, counties, and school districts to states, federal agencies, and foreign governments. I also lectured widely around the globe and advised presidents, ministers, governors, mayors, city managers, and other leaders.
I serve as a fellow of the National Academy of Public Administration, a Congressionally chartered organization similar to the National Academy of Sciences, and a member of the National Selection Committee for the Innovations in American Government Awards. From 1992 through 1997, I was founding chairman of the Alliance for Redesigning Government, a National Academy initiative to help public sector leaders learn more about public sector reinvention and redesign.
Much of my work, including two of my books, can be found at my web site, www.reinventgov.com. My more recent work on education can be found at www.progressivepolicy.org.
I have four grown children, and my wife and I live in Gloucester, Massachusetts.
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The great thing about Osborne and Pete Plastrik's new book, "The Reinventor's Fieldbook," is that it provides what the 1992 book was missing -- practical experiences in making reinvention real. It's a great reference for all beginning and experienced reinventors and helps avoid the pitfalls that practitioners want to avoid if they can. Most practitioners want to be on the "leading edge," not the "bleeding edge." This fieldbook puts in one place what works, what to watch out for, and inspiration to try new things.
In my experience, I've had hundreds of visitors who want to reinvent their governments ask, "how did you do what you did?" Now, I can not only tell them my experience, but point them to "The Reinventor's Fieldbook" knowing that with it in their hands, they've got the best grounding you can get in practical know-how for reinventing in the public sector.
Frankly I didn't think you could compile this much information and make it manageable. But the extraordinary research provided in the Reinventor's Fieldbook is presented in an easy to use format. Tools and methods are tied to issues of governing. The Reinventor's Fieldbook is one of a kind. It is the "how to" guide for delivering high performance government service.
THE REINVENTOR'S FIELDBOOK is a map for change and improvement and a guide for prospering in an era of administrative and service revolution!
Reinvention is inherently exploratory. Explorers need good maps. The Reinventor's Fieldbook is the best map available.

