If you buy another item with the game you will not get Release date Delivery. You must create the order by its self.
I had this problem and called customer support.
I told them that it says Nov 4th not the 1st. They then said I have to cancel the old order and place a new one. I then told them the price had changed and its now $10 more. The person on the phone was very helpful and added a $10 credit to my account so I could go online while on the phone to make the new purchase. While I was doing that he cancelled my old order. He then confirmed everything was good.
So I now have the game coming Nov 1st for $37.99
Give them a call if your not getting the "Release date Delivery"
There's no need to go through so much hassle to fix it. I had the same problem with mine, so I went into my order history and selected "Change shipping speed" and switched it to release date delivery. Now it says Nov 1st.
Yes but if you have other items that are not media it will not always offer release date delivery under the "Change shipping speed" option. I looked and it was not there. I had to call to have it fixed.