This book Reliability - A Shared Responsibility for Operators and Maintenance is a book emphasizing the importance of creating a solid partnership between the two. I believe that operators are important in any reliability and maintenance strategy because operators are the first line of defense on any failure that can occur on the equipment since they are the people closest to the equipment when the failure occur and not maintenance themselves. The worst industrial accidents that occurred throughout the world can be avoided if operators know the symptom of each failure when it is still small. They will be the once that will sense the failure first before maintenance. What I believe is that operators should not only operate the equipment but rather create a partnership in maintaining the equipment since equipment is a shared responsibility for the two. For as long as industry separate the function of both operators and maintenance, then industries will continue to be reactive.
From the Inside Flap
Foreward Message by Ronald Hilaria
- Before I became a global manager today, I was a technician working under maintenance back in the early 90's. Back then and even to this day there had been some conflict between maintenance people and operators in the factory floor. We the maintenance people would work in maintaining factory machines, and sometimes it could feel like a thankless job. The operators, directly involved in the production process would sometimes even look down on our contribution. Though both do vital contributions to the company, there always seems to be an air dissonance between the two. One feels that their work is not valued enough, or that the other's is valued too much.
- In the mid to late 90's, I was rooted up from being a technician into becoming a Trainer. From experiencing the friction firsthand, now I hold seminars for unifying both factions. My focus is on Autonomous Maintenance for operators, and taught things like Root Cause Analysis, avoiding mistakes with Poka-Yoke, and 8D Problem Solving with regards to the production line. These are things that needs the effective coordination between the maintenance and the operators, but that's easier said than done.
- I met Rolly during my years as a Trainer, back in 1997. I see in him a passion in dutifully doing his job as TPM crusader. We're both part of the TPM pillars, his focal point being on Planned Maintenance. But despite that, our goal is one and common: how do we provide harmony between the two factions, maintenance and operators? How do we promise productive output to our managers, and more importantly, the customer? How do we make a product that we could proudly call Reliable?
- It has been about more than two decades since I have last been a technician. Nowadays, I work behind a cubicle as a manager, though at times I still facilitate the occasional training. But though the title of my work changed, the question persists. It is our mission and duty as managers, trainers, operators, technicians, or maintenance to uphold a shared responsibility in the pursuit of Reliability.
- This textbook by Rolly Angeles brings a lot of experience in the table, a structured approach in managerial techniques on how to inspire our people in bringing harmony to our workplaces. May this book serve as an effective tool in your daily arsenal and contribute to your own valued experience.
Ronald HilariaSr. Manager Learning and DevelopmentGlobal Lead IMI UniversityIntegrated Micro-Electronics Inc.
From the Back Cover
Maintenance is not for maintenance alone to perform. It is for both operators and maintenance together to perform but in most industries the two functions remain separated. Operators are important in any reliability and maintenance strategy since they are the people closest to the asset during the time of failure. It means that they will be the ones that will experience the failure and not maintenance. They are our first defense on equipment failures and breakdowns and what is important is that they can sense the failure from happening at the earliest stage possible if they know their equipment well. Majority of failures and industrial accidents around the world can be prevented if operator knew the earliest stages of failure. This book emphasize strongly the bond between operators and maintenance and the need to create a permanent partnership in maintaining the equipment. The purpose of writing this book is for industries to realize that operators will also play a major role in maintenance and that maintenance can "never," escape the vicious cycle of being reactive if operators will not be involved with maintenance itself. I believe that creating a partnership between operators and maintenance will always be difficult during the start-up. It does not matter whether it will be done through Autonomous Maintenance or other means but what is important is to break down the departmental barrier and for operators and maintenance to develop a solid partnership in order for both of them to start preserving their equipment and assets. Empowering operators requires change in culture and this cannot be done overnight, it will take years to build an empowered workforce since we are not only changing the people but the culture or the organization. As many industries struggle. The role operator will play will be critical since they can sense the earliest stages of failure which can lead to a catastrophic breakdown. These failures can be prevented if industries will give a chance to operators on not being just switch flickers but having a thorough understanding about their equipment and assets they operate.
About the Author
- Mr. Rolly is one of the World Class Best Trainers I have come across during my 28 years career. The course was built up very methodically in the simplest way. His presentation skills and his command on the various Maintenance Strategies made the workshop very interesting. Mr. Rolly is one of the few Maintenance Professionals I have come across, attached, and dedicated to the Maintenance Profession. His wealth of experience and his humor made the RCM Workshop even more interesting. The structuring and delivery of the concept enable all the participants to initiate RCM studies very confidently. The training material provided by Mr. Rolly was excellent and was prepared with great care to ensure that all the participants have fully been benefited. I am sure that all the participants in this three-day workshop have been benefited from his technical and intellectual sharing of his knowledge. From Srinagesh Dy, General Manager, Reliance Industries Ltd., India
- Rolly Angeles is one of the best trainers (World Class) I have ever met in my life. The delivery of the RCM course by him was so smooth and straight to the point. Besides, he combined technicality with intellectualism, thereby carrying even the most assumed idle time along. The definition of the different tasks in RCM caught most of my attention. The RCM Information Worksheet simplifies the course to enable an ideal team to develop the best maintenance strategies. Although it is a challenge to convince the management team that is not trained on RCM to adopt, I will still insist that RCM is the best maintenance strategy worldwide. From Kalu-Kalu, Head of District Maintenance, Nigeria
![Reliability - A Shared Responsibility for Operators and Maintenance: 3rd and 4th Discipline of World Class Maintenance Management - The 12 Disciplines by [Rolly Angeles]](https://m.media-amazon.com/images/I/41ZQShx1pCL._SY346_.jpg)
