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The Responsive Chord: How media manipulate you: what you buy... who you vote for... and how you think. Paperback – January 10, 2017
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Tony Schwartz drew on his unparalleled experience in the communications industry to give us The Responsive Chord, an engaging read and one of the seminal books on media. Schwartz came to understand that most advertisers, politicians, and educators―in fact, most all of us―use a model of communication long outmoded by the coming of electronic media. A model which has made us blind to many of the inner workings of modern communication. In The Responsive Chord, he puts forth the resonance principle--that the meaning of an ad (or any other piece of communication) is not present in the ad itself but rather in how the ad relates to the vast array of knowledge and associations already held in the mind of the viewer―both factual and emotional. Thus, audience members do not merely digest a message; they are an essential force in creating it. Schwartz guides us through the many fascinating consequences. The implications for anyone looking to impart a message or influence decisions are enormous.
With so many people now getting their information through social media and "fake news" sites, it is crucial that we understand the strong forces by which these outlets act upon us and, yes, manipulate our ideas and actions. The Responsive Chord reveals these forces in a captivating and eye-opening read.
"I read The Responsive Chord as a freshman in college and it affected everything I've ever made since. Its message is practical and deep. I'd recommend it to anyone."
― Ira Glass, Creator & Host of NPR's This American Life
"Tony Schwartz was a genius in his understanding of the communications revolution of the 20th century. My interview with him was one of my favorites and one of the most important of my own long career in broadcast journalism."
― Bill Moyers, Journalist, Political Commentator and White House Press Secretary
"Tony Schwartz was not only an original theorist but a master persuader whose must-read book is brimming with indispensable insight about how humans construct meaning through media."
― Prof. Kathleen Hall Jamieson, Director, Annenberg Public Policy Center
"Here's the still-true story about how a media environment can shape our thoughts, our purchases and, yes, our votes. It's not just the content that influences us; if only it were that simple. No, it's the media themselves, the political economy driving them, and the atomizing impact of their targeted messaging. Maybe reading this book will prepare us to think more critically about the way social media is used on, and against us today."
― Douglas Rushkoff, author, Program or Be Programmed, Present Shock, and Throwing Rocks at the Google Bus
"The Responsive Chord had a profound impact on me when I first read it as a teenager, and it sparked a lifelong interest in the impact of media and technology in education. Re-reading it today, Tony Schwartz's observations about education in a media-saturated environment are deeply prescient and more relevant than ever."
― Luyen Chou, Chief Product Officer, Pearson Education
"I keep talking to Tony, learning from Tony, practically every day. Radio and audio are Tony's World. We just live in it."
― Christopher Lydon, Radio Host of The Connection and Open Source, former New York Times Journalist
- Print length196 pages
- LanguageEnglish
- PublisherMango
- Publication dateJanuary 10, 2017
- Dimensions6 x 0.75 x 9 inches
- ISBN-10163353605X
- ISBN-13978-1633536050
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Editorial Reviews
From the Author
― Ira Glass, Creator & Host of NPR's This American Life
"Tony Schwartz was a genius in his understanding of the communications revolution of the 20th century. My interview with him was one of my favorites and one of the most important of my own long career in broadcast journalism."
― Bill Moyers, Journalist, Political Commentator and White House Press Secretary
"Tony Schwartz was not only an original theorist but a master persuader whose must-read book is brimming with indispensable insight about how humans construct meaning through media."
― Prof. Kathleen Hall Jamieson, Director, Annenberg Public Policy Center
"Here's the still-true story about how a media environment can shape our thoughts, our purchases and, yes, our votes. It's not just the content that influences us; if only it were that simple. No, it's the media themselves, the political economy driving them, and the atomizing impact of their targeted messaging. Maybe reading this book will prepare us to think more critically about the way social media is used on, and against us today."
― Douglas Rushkoff, author, Program or Be Programmed, Present Shock, and Throwing Rocks at the Google Bus
"The Responsive Chord had a profound impact on me when I first read it as a teenager, and it sparked a lifelong interest in the impact of media and technology in education. Re-reading it today, Tony Schwartz's observations about education in a media-saturated environment are deeply prescient and more relevant than ever."
― Luyen Chou, Chief Product Officer, Pearson Education
"I keep talking to Tony, learning from Tony, practically every day. Radio and audio are Tony's World. We just live in it."
― Christopher Lydon, Radio Host of The Connection and Open Source, former New York Times Journalist
About the Author
Product details
- Publisher : Mango; 2nd edition (January 10, 2017)
- Language : English
- Paperback : 196 pages
- ISBN-10 : 163353605X
- ISBN-13 : 978-1633536050
- Item Weight : 9.6 ounces
- Dimensions : 6 x 0.75 x 9 inches
- Best Sellers Rank: #951,491 in Books (See Top 100 in Books)
- #269 in Media & Internet in Politics (Books)
- #3,577 in Communication Skills
- #4,611 in Communication & Media Studies
- Customer Reviews:
About the author

Tony Schwartz (1923-2008) was a media theorist, audio documentarian and advertising creator. Considered a guru of the newly emerging "electronic media" by Marshall McLuhan, Schwartz ushered in a new age of media study in the 1970's. His works anticipated the end of the print-based media age, and pointed to a new electronic age of mass media. Known as the "wizard of sound," he is perhaps best known for creating the most talked about political commercial in television history: the "Daisy" ad for the 1964 Lyndon Johnson campaign.
Schwartz began recording sounds of New York City - street sounds, musicians and conversations - releasing over a dozen albums on Folkways Records and Columbia Records. One of his albums, New York Taxi Driver, was among the first 100 recordings inducted into the U.S. National Recording Registry. From 1945 to 1976, Schwartz produced and hosted "Around New York" on WNYC.
He transitioned into advertising work in 1958 when approached by Johnson and Johnson about creating ads for their baby powder, because of his reputation for recording children. His resulting work is often credited as the first use of children's real voices in radio commercials (previously children had been portrayed by specially trained adults).
Briefly specializing in advertising using children, he soon broadened into general advertising, creating ads for such clients as Coca Cola, American Airlines, Chrysler, American Cancer Society, and Kodak.
Schwartz subsequently shifted his advertising work toward political campaigns. While continuing to create product ads, he created thousands of political ads for such candidates as Lyndon Johnson, Jimmy Carter, Bill Clinton, Ted Kennedy, Hubert Humphrey, George McGovern and Daniel Patrick Moynihan.
In a final transition in his career, he turned his energies toward public interest advertising for social causes. Early in his career he had created the first anti-smoking commercials for television and radio. In the 1980s he resumed these efforts, creating many anti-smoking commercials, as well as media work for such causes as fire prevention, AIDS awareness, educational funding and nuclear disarmament.
In 2007, Schwartz's entire body of work, including field recordings and commercials, was acquired by the Library of Congress.
For more information, visit Tony Schwartz's web site.
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I really cannot talk about Tony Schwartz without mentioning Marshall McLuhan. For Schwartz, McLuhan was like what pure science is to applied technology. Schwartz essentially practiced what McLuhan preached and taught others to do the same.
Today Marshall McLuhan is mainly known for a statement he made and the title of a book he published in 1967 -- "The Medium Is The Message". It is tragic that so few people understand what he meant by this!
Before the Supreme Court decided to lift the ban on corporate spending, I would have chosen "unfortunate" instead of "tragic" to describe the possible impact of this lack of understanding. I also would have chosen "important" rather than "vital" to describe the relevance of the information contained in this book and McLuhan's interview.
McLuhan was more interested in enlightening people as regards how electronic media affects us, so we would not be manipulated by it:
"The extensions of man's consciousness induced by the electric media could conceivably usher in the millennium, but it also holds the potential for realizing the Anti-Christ -- Yeats' rough beast, its hour come round at last, slouching toward Bethlehem to be born. Cataclysmic environmental changes such as these are, in and of themselves, morally neutral; it is how we perceive them and react to them that will determine their ultimate psychic and social consequences. If we refuse to see them at all, we will become their servants" (Playboy Magazine 1969).
Many might find this and much of what McLuhan said and wrote obscure, fanciful and difficult to understand. Schwartz was a notable exception. This statement from the book under review proves this:
"The best political commercials are Rorschach patterns. they do not tell the viewer anything. They surface his feelings and provide a context for him to express these feelings."
When Schwartz speaks of "commercials" he is mainly referring to the electronic "medium" itself; the "message" is what is used to "tell" the viewer something.
Now take a moment to think about the feelings evoked by the media in the recent Presidential election and also about the extreme animosity many Americans now feel for President Obama. Where do you suppose this comes from?
Schwartz used McLuhan's insights and knowledge to revolutionize the advertising business. He participated in developing effective advertising campaigns for hundreds of political candidates, including Lyndon B. Johnson, Jimmy Carter and Bill Clinton.
Those powerful individuals and corporations who control electronic media, including recorded music, TV, video games and the Internet would like us to continue to believe that the influence of this media is benign or insignificant, when, in fact, as Marshall McLuhan knew and Tony Schwartz proved, the opposite is true! The powers that control the media, to a large extent, determine how we live, think, feel, interact, communicate and vote.
For me, this book is not only interesting and worthwhile but essential reading! I believe that, to the extent that one understands the principles shared in it and also in McLuhan's 1969 interview (available for download on the Web), one has more control over his or her future and freedom!
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