About the Author
His book Retail Truths: The Unconventional Wisdom of Retailing (March 2012) is a collection of more than 400 street-smart lessons on retailing that he gathered from his experience in business as well as from his mentors and retailer friends.
His book Great Managers Are Always Nice (April 2018) contends that there is never a reason for a manager to be less than nice and that nice always gets better results. Fictional manager Mike Mitchell demonstrates nice management in the most common and most challenging situations managers face.
Chip has been a featured speaker on management and retailing in the US, Great Britain, Germany, Australia, and China. (He is an avid traveler and sometimes agrees to speak internationally for travel expenses and the opportunity to meet the people.)
He and his wife live in Lakeland, TN, outside of Memphis.
Learn more about Chip and his books at abbpress.com.