Top positive review
18 people found this helpful
New Redesigned Model Solves Previous Issues
on August 17, 2015
This is an update for anyone considering buying this hair dryer. I purchased it in 2011 and after about 18 months of use I started to experience problems with the cord at the juncture with the appliance, which caused sparking and smoking as stated in some of the previous reviews. Up until this point the performance had been awesome, and it was by far the best hair dryer that I had ever owned. I contacted Revlon about the issue and they referred me to Helen of Troy, the company that manufactures this particular item for them. Helen of Troy immediately sent me a replacement, and I was thrilled to see that the new appliance has been redesigned and the problem corrected. If you are having any reservations about buying this item due to some of the previous negative reviews, please be assured that the issue has been addressed and the problem resolved.