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Rewired: The McKinsey Guide to Outcompeting in the Age of Digital and AI 1st Edition
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In Rewired, the world's most influential management consulting firm, McKinsey & Company, delivers a road-tested, how-to manual their own consultants use to help companies build the capabilities to outcompete in the age of digital and AI.
Many companies are stuck with digital transformations that are not moving the needle. There are no quick fixes but there is a playbook. The answer is in rewiring your business so hundreds, thousands, of teams can harness technology to continuously create great customer experiences, lower unit costs, and generate value. It's the capabilities of the organization that win the race.
McKinsey Digital's top leaders Eric Lamarre, Kate Smaje and Rodney W. Zemmel provide proven how-to details on what it takes in six comprehensive sections – creating the transformation roadmap, building a talent bench, adopting a new operating model, producing a distributed technology environment so teams can innovate, embedding data everywhere, and unlocking user adoption and enterprise scaling.
Tested, iterated, reworked, and tested again over the years, McKinsey's digital and AI transformation playbook is captured in the pages of Rewired. It contains diagnostic assessments, operating model designs, technology and data architecture diagrams, how-to checklists, best practices and detailed implementation methods, all exemplified with demonstrated case studies and illustrated with 100+ exhibits.
Rewired is for leaders who are ready to roll up their sleeves and do the hard work needed to rewire their company for long-term success.
- ISBN-101394207115
- ISBN-13978-1394207114
- Edition1st
- PublisherWiley
- Publication dateJune 20, 2023
- LanguageEnglish
- Dimensions7.6 x 1.1 x 9.3 inches
- Print length400 pages
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From the Publisher
Editorial Reviews
Review
“Rewired … combines a clear blueprint about what matters with clear guidance about how to get it done.”
―RONA FAIRHEAD, Board at Oracle; Life Peer, UK House of Lords; Chair at RS Group plc
“Rewired goes past the ‘what’ to delve into the ‘how’.”
―BETTINA DIETSCHE, Chief People and Culture Officer, Allianz Group
“Rewired will be required reading for my team.”
―TED DOHENY, President and CEO, Sealed Air Corporation
“Rewired provides a ‘Unified Field Theory’ … to help companies move from disjointed digital projects to an end-to-end true digital enterprise.”
―RON WILLIAMS, former Chairman and CEO, Aetna Inc. and a Director of American Express, The Boeing Company, and Johnson & Johnson
“Rewired is among the best book I’ve read in explaining what executives need to know at a level that is both understandable yet sufficiently detailed to be meaningful.”
―PETER JACOBS, CEO, ING Bank Netherlands
From the Inside Flap
How companies navigate the technology world to achieve competitive advantage is the defining business challenge of our time. It’s not a simple journey. As one CEO said, “We can find digital everywhere in our company but the bottom line.” For digital and AI to deliver on its potential, executives need to be ready and willing to undertake the organizational “surgery” required to become a digitally capable enterprise.
The answer is in rewiring your business so hundreds, if not thousands, of teams can harness technology to continuously create great customer experiences, lower unit costs, and generate value. Rewiring a business is a journey―one that executives will be on for the rest of their careers. This book is your how-to guide through the most important changes: how to align your team on transforming your core business, reskill your talent bench, implement a new operating model, build a distributed technology and data environment to power teams, and scale the value.
Written by the digital and AI leaders at McKinsey & Company, Rewired takes the lessons learned working with more than 200 large-scale B2C and B2B companies and translates them into step-by-step actions that have been proven to work. Tested, iterated, reworked, and tested again over the years, Rewired is the detailed playbook McKinsey’s own consultants use. It contains diagnostic assessments, operating model designs, technology and data architecture diagrams, how-to checklists, best practices, and detailed implementation methods, all exemplified with case studies and illustrated with 100 exhibits.
Rewired is a practitioner’s guide for leaders who are ready to do the hard work needed to outcompete in the age of digital and AI.
From the Back Cover
Praise for REWIRED
“Rewired will become the go-to playbook for people who want to harness digital innovation to drive competitive business outcomes.”
―DR. ALBERT BOURLA, Chairman and CEO, Pfizer
“In typical McKinsey fashion, this insightful book makes the challenge of tech-enabled transformations all the more approachable and actionable.”
―CHUA (“SK”) SOCK KOONG, Board at Bharti Airtel, Prudential, Royal Philips, Ayala Corporation; former CEO, Singtel
“An absolute must-read for any executive with aspirations for leading a multinational company.”
―MARTIN SHANKLAND, Executive Board Member for Global Operations, adidas
“This book gives insight into the capabilities and frameworks needed to win.”
―JULIE DILLMAN, EVP, Chubb Group; Senior Executive, Operations and Technology, and Digital Transformation Officer
“Rewired is written with a practitioner’s eye and provides a clear roadmap for building your enterprise capabilities and concrete examples that will greatly increase your organization’s odds of success.”
―JEFF HARMENING, Chairman and CEO, General Mills
“Rewired shows the way forward by not just clarifying the role of technology, but also showing how to apply the technology in order to achieve a competitive advantage.”
―DR. MARKUS KREBBER, CEO, RWE AG
“A must-read for any organization looking to stay competitive in the digital age.”
―MATT ANDERSON, Chief Digital Officer, The Carlyle Group
“Lamarre, Smaje, and Zemmel have undertaken a unique service to cut through the complexity of digital and AI transformations and make it navigable.”
―CHUCK MAGRO, CEO, Corteva Agriscience
“To stay competitive and at the forefront of any industry, businesses must continuously adapt and evolve with technology. Rewired tackles the key question of how.”
―ROBIN VINCE, President and CEO, BNY Mellon
About the Author
ERIC LAMARRE is a senior partner and leads McKinsey Digital in North America. He is an engineer by training and worked in research at MIT on water waves and underwater acoustics before joining McKinsey. Eric has pioneered the development of McKinsey’s Digital & AI client service methodologies and published extensively on the topic. He previously served as managing partner of McKinsey Canada. Eric is on the board of the Montreal Heart Institute Foundation. He is married and has two wonderful daughters.
KATE SMAJE is a senior partner at McKinsey and the global co-leader of McKinsey Digital. A history major at heart, Kate has spent the past 20+ years at McKinsey working with B2C companies. A frequent speaker and publisher on digital topics, she also works with clients across geographies and sectors to marry the power of technology and AI with the human change required to leap forward. She has experience as a chief technology officer and a self-proclaimed geeky interest in technology, continuous learning, and developing people. Kate is a trustee of Tommy’s, the London-based children’s charity.
RODNEY ZEMMEL is a senior partner at McKinsey and is the global co-leader of McKinsey Digital. He has served as the managing partner for McKinsey’s New York and northeast offices in the United States, and led McKinsey’s Healthcare Practice, working with clients in pharmaceuticals, biotechnology, and healthcare services. He is a recognized thought leader and previously co-authored the book Go Long: Why Long-Term Thinking Is Your Best Short-Term Strategy. Rodney started out as a molecular biologist and now partners with clients on digital transformations, AI, technology productivity, and digital business building.
Product details
- Publisher : Wiley; 1st edition (June 20, 2023)
- Language : English
- Hardcover : 400 pages
- ISBN-10 : 1394207115
- ISBN-13 : 978-1394207114
- Item Weight : 2.1 pounds
- Dimensions : 7.6 x 1.1 x 9.3 inches
- Best Sellers Rank: #6,783 in Books (See Top 100 in Books)
- #11 in Systems & Planning
- #80 in Business Management (Books)
- #134 in Leadership & Motivation
- Customer Reviews:
About the author

Eric is a senior partner in McKinsey’s Boston office. He leads McKinsey Digital in North America and is a member of McKinsey’s Shareholders Council, the firm’s board of directors. Eric works with senior leadership teams to help build their digital and AI capabilities to undergo change successfully and sustainably. He led the development of the Firm’s client service approaches to digital & AI transformations. He serves on the board of the Montreal Heart Institute Foundation.
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The book covers everything from setting a strategy to operating at scale to changing culture. Each section includes a clear view of best practices, relatable examples, and practical steps to take.
Spoiler - the transformation journeys at the very end were the most inspiring part.
Surprisingly, the authors make the topic a fast and fun read. Highly recommended!
Reviewed in the United States on June 22, 2023






