Top critical review
42 people found this helpful
Looks sharp, lightweight, wish front pocket was bigger
on April 9, 2013
Overall, this is a very nice piece of luggage and honestly if it wasn't for 2 things that are mentioned after this sentence, it would have gotten a higher rating. First, the front pockets - while being decent sized in nature - aren't large enough to hold a laptop over say a smaller 13" laptop. If you're a business traveler like myself who unfortunately has to carry a Dell Latitude which likely has a 14" screen and is a little bulkier, the pockets on the front are too narrow to fit the laptop and that was my prime reason for wanting this luggage (I was attracted to the combination of hardside and soft design). If you're using something smaller than a 14" inch and it's narrower (like really thin or narrow like a Macbook) then the front pocket would be fine and should make for easy retrieval when going through checkpoint security at the airport.
The second reason for a slightly lower rating is the handle. While very lightweight, it did not extend to the full length without extra effort. It seems that the handle tubing is kind of flimsy and did not rest in the case properly, which resulted in it sort of falling further in the case when it was suppose to be held solid by its housing. As a result, the little ball bearings that make the locking points for the handle would get stuck inside the case, forcing you to wiggle around the handle to get it release to its longest length. If you're shorter (like I am) this normally wouldn't be a problem since you wouldn't need to extend the handle to its longest length, but the main reason you need its longest length for this case is if you plan to attach a small carry on such as a briefcase around the handles. The locking point before its longest length is not long enough to be used for attaching carry-ons. Plus, if you're taller, this locking point might be too low for you. I'm only 5'5" and this locking point is just about perfect in terms of not having to reach and sort of sits right where my hand would be just hanging down without stretching. Therefore, I imagine anyone taller than me would have to reach for this one. If you're taller than 5'6" you'll need to extend the handle to its full length and since this did not extend properly (I might have just gotten a faulty case) I rated it lower for poor performance.
The rest of the case though is solid. Even the included 3-1-1 bag is pretty decent and you can definitely squeeze a bit of luggage in this case. I like the two halves of storage and the top half can fit a suit or more in it securely.
If you don't need to put a laptop larger than 13" in the front pockets and the handle issues I mentioned aren't a problem, this case would be rated a 4/5 by me. If the handle is just a fluke and I got a dud then I'd also rate it a 4/5. I won't know about the defect because I am exchanging it for a different product entirely.