I am updating my review from below because its not longer valid. I noticed my Ring Elite was updated to firmware version 1.8.21. Now I'm getting full high def video. It now works exactly as advertised. I'll leave the old review just for edification. But as of 8/10/2017, the device works flawless.
Old review
I will start this by saying that I am a Network Engineer. In fact my specialty is Voice/Video over IP. My house has a very elaborate network inside of it that is of better quality than the average business network. I am providing an absolutely ideal network for this device to function within.
A previous person complained about the ethernet jack being at the bottom and it being difficult to place this inside the junction box. I personally did notice the same when I installed mine. But I was able to get it in very easily. I certainly wouldnt knock any stars off for that. So why did I only give it two stars? Great question. Well most important is this thing is no where near 1080p. Maybe, just maybe the camera itself has a CCD that can do 1080p, but the stream coming off this unit is of exceptionally poor quality. When reviewed on my computer (or handheld) the video is very washed out and grainy. Being that I work with loads of video over ip products, I would compare this to a Cisco 9971 which runs at 320k using h.264 30fps.
Second complaint is that it only rings the indoor chime about 50% of the time. I'm sure someone from Ring would love to say that its my wireless signal thats the problem. Negative. I have a Meraki MR32 sitting about 15 feet away from the chime. My Meraki portal says the signal strength is 28db. Thats more than adequate. I also hadnt mentioned this, but my Ring Elite is hard wired to my Cisco 3750G POE switch. So that is also not a wireless problem.
Third complaint is they are not doing anything about firmware updates. I'm currently sitting at 1.7.22. I've seen a 1.8 and a 1.9 firmware come out. I asked tech support and was told that both of these firmwares had problems and had gotten pulled out of production. I'm glad they didnt break my device. But c'mon. When are you going to write a new firmware. I'd like to think that my complaints would be resolved with a new version.
I'm giving it two stars because I wouldnt return the device. It rounds out my smart home design, and I dont know of a comparable product that is flush mount and poe. Its no where near worth the $500 price point. I personally think its worth maybe half that. (maybe). I also think the poe injector that is included should be an option buy as to lower the price of the unit. Why did you include a $100 injector if I dont need one. I would have appreciated paying $100 less.
If Ring would like to reach out to me, please feel free. Considering I have the perfect test network I'd love to help you resolve your issues. I can offer pcaps and firewall logs to help isolate whatever is wrong. I originally attached a video to my review so you could see the video quality. But Amazon rejected my review.
Ring Video Doorbell Elite
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Ring
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| Price: | & FREE Shipping. Details |
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Ships from and sold by Amazon Digital Services LLC.
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- Works with Alexa to illuminate and send announcements to Echo devices when your doorbell is pressed or motion is detected, allowing you to hear and speak to visitors with two-way talk
- Lets you see, hear and speak to visitors from your phone, tablet and PC
- Sends alerts as soon as motion is detected or when visitors press the Doorbell
- Connects to ethernet cables for power and internet connection
- Monitors your home in 1080HD video with infrared night vision
- Lets you check-in on your property at anytime with Live View on-demand video
- Includes Lifetime Theft Protection: If your Doorbell gets stolen, we’ll replace it for free
Jump to: Compare devices | Technical details
Smart Security at Your Fingertips
Answer the door from your phone, tablet and PC with Ring Video Doorbell Elite, a flush-mounted solution with power-over-ethernet and two-way talk. Get alerts when anyone comes to your door, so you can see, hear and speak to visitors from anywhere.
Monitor your property in HD video, and check-in on your home at anytime with Live View on-demand video and audio.
Get alerts on your phone, tablet and PC when anyone presses your Doorbell or triggers the built-in motion sensors.
Hear and speak to visitors from your mobile device using the built-in microphone and speakers with noise cancellation.
Connect Ring with select Alexa devices to get security at the sound of your voice and to view live activity at your door anytime.
Advanced Motion Detection
Customize your motion zones to focus on the most important areas of your yard.
Pro-Grade Connection
Stay online and never worry about charging batteries with power over ethernet.
Interchangeable Faceplates
Choose one of four complimentary faceplates to match your security to your home.
Save, Review and Share Your Ring Videos
Enjoy a free 30-day trial of Ring Protect Plus with your purchase! Ring Protect Plus lets you record, save and share all the videos captured by unlimited Ring Doorbells and Cameras at your home. Protect Plus members also get 24/7 professional monitoring with Ring Alarm, exclusive discounts and extended warranties. Activate Ring Protect Plus for only $10 a month, or get video recording and sharing for only $3 a month per each device with Ring Protect Basic.
Works with Alexa
Alexa and Ring let you monitor your property from the comfort of your couch. If someone presses your Doorbell or triggers Ring's built-in motion sensors, you can see who's there with Alexa. And if you want a real-time look at the activity at your door, simply ask Alexa to show you the Doorbell.
Compare Ring Doorbells
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| Price | $99.99 | $199.00 | $249.00 | $499.00 |
| Video Resolution | 720p HD | 1080p HD | 1080p HD | 1080p HD |
| Power Source | Battery or Hardwired | Battery or Hardwired | Hardwired | Hardwired with Power over Ethernet |
| Field of View | 180° horizontal, 110° vertical | 160° horizontal, 90° vertical | 160° horizontal, 90° vertical | 160° horizontal, 90° vertical |
| Average Install Time | 5 Minutes | 5 Minutes | 15 Minutes | Professional |
| Dimensions | 4.9" x 2.4" x 0.87" | 5.0" x 2.5" x 1.0" | 4.5" x 1.8" x 0.8" | 4.7" x 2.8" x 2.2" |
| Wi-Fi Connectivity | 2.4 GHz | 2.4 GHz | 2.4 GHz or 5 GHz | 2.4 GHz or 5 GHz |
| On-Demand Video |
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| Two-Way Talk |
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| Motion-Activated Alert |
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| Interchangeable Faceplates |
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| Quick-Release Rechargeable Battery Pack |
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| Advanced Motion Detection |
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Technical Details
Average Install Time |
Professional installation required |
Video |
1080p HD Video, Live View, Night Vision |
Field of View |
160° horizontal, 90° vertical |
Motion Detection |
Advanced Motion Detection |
Audio |
Two-way talk with noise cancellation |
Power |
Power over Ethernet |
Internet Requirements |
Requires a minimum upload speed of 1Mbps, but 2 Mbps is recommended for optimal performance. |
Connectivity |
802.11 b/g/n Wi-Fi connection @ 2.4GHz or 5.0GHz, Ethernet |
Operating Conditions |
-5°F to 120°F (-20.5°C to 48.5°C), Weather Resistant |
Available Colors |
Satin Nickel, Pearl, Venetian, Black |
Dimensions |
4.80 in x 2.75 in x 2.17 in (11.94 cm x 6.98 cm x 5.51 cm) |
Box Includes |
Video Doorbell Elite, Satin Nickel, Pearl, Venetian, and Black Faceplates, Low-Voltage Bracket, 50-ft. (9.14-m.) & 3-ft (1-m) Ethernet Cables, Elite Power Kit, Mounting Hardware, Screwdriver, User Manual, Security Sticker |
Setup Requirements |
Professional installation required. Ethernet wiring run from internet modem to door. Hole in wall for low-voltage bracket. |
Warranty and service |
1-year limited warranty and service included. Use of Video Doorbell is subject to the terms found here. |
Support |
Click here to view more information on the Video Doorbell support page. |
Customer Questions & Answers
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This item: Ring Video Doorbell Elite