UPDATE 2/2/2024: Immediately after leaving my review for this product, Matthew from Ring (Amazon Executive Community Support) promptly reached out via email to setup a time to talk. We had an excellent conversation today. We talked through certain issues experienced and he indicated there was a 1 yr warranty on the product. I wasn't aware of that. He also provided a suggestion to help improve the battery drain (antenna). This also helps signal strength. However, my main issue is that it completely stopped working. As mentioned below, this works great, when it is working. Given the warranty, Matthew arranged to have a new device sent to me. I truly appreciate this unexpected and wonderful customer service. I'm improving my rating as a result. Thank you, Ring, for the great customer support. That was truly unexpected, and we don't see this type of service very often anymore.
PREVIOUS UPDATE 1/31/2024:
I purchased this unit with the bridge 7 months ago. We have a long driveway, so it is great to know when mail or packages are delivered to the mailbox to eliminate unnecessary trips. For the first 5+ months, this product worked amazingly well. It does go through batteries more quickly. I also noticed that it had trouble detecting motion in extreme heat (90+ degree weather). It was inconsistent in high heat. Lately, it just stopped working. I replaced the batteries twice just in case, but it is no longer detecting. This would be a great product if it consistently worked.
Enjoy fast, free delivery, exclusive deals, and award-winning movies & TV shows with Prime
Try Prime
and start saving today with fast, free delivery
Smart home devices for you
Explore best-selling devices that work with Alexa
Page 1 of 1 Start overPage 1 of 1
- Smart Lighting
- Security Cameras
- Plugs and outlets
- Vacuums
- Smart locks
- Wifi and Networking
Something went wrong, please try again
No results available. Please adjust the filters and try again.
"Alexa, turn on the lights."
Control the lights with your voice.
Customers also bought these items from Amazon Devices
Page 1 of 1 Start overPage 1 of 1
Keep your mail safe and secure.
Add smart security to your mail and packages with Ring Mailbox Sensor. You’ll know as soon as you receive mail or whenever your mailbox is opened.
Make brilliant connections.
Link Mailbox Sensor to Ring Smart Lighting, Cameras, Doorbells, and select Alexa-enabled devices. Then create custom combinations to get the most out of your home security. If your mailbox is opened or detects motion, it can activate your Ring Smart Lighting to light up your home, or your Ring Cameras and Doorbells to begin recording.
Smarter security. Simple setup.
Use the included adhesive or drill bits to mount Mailbox Sensor seamlessly into your mailbox. Or use the included screws and mounting bracket to place it in any other metal enclosure like a shed to track motion around your home.
Works with Alexa.
Link Mailbox Sensor to select Alexa-enabled devices and create Alexa routines to hear notifications whenever your mailbox is opened or detects motion.
Seamlessly pair with other devices.
Connect to the Ring App to stay in the know about what’s going on with your mail.
Customize how Ring Smart Lighting reacts when Mailbox Sensor detects motion, like lighting up a pathway or making your whole yard shine.
Activate Ring Video Doorbells and Cameras to see and record what’s happening whenever your mailbox detects motion.
Meet the Ring Smart Lighting Family
| Price | From: $29.99 | From: $29.99 | From: $39.99 | From: - | From: $69.99 |
| Ratings | (1,736) | (3,422) | (5,165) | (3,558) | (5,548) |
| Power Type | 3 C Batteries | 4 D Batteries | 4 D Batteries | Solar powered | 110-240 VAC |
| Brightness (Lumens) | 35 | 80 | 400 | 1200 | 2000 |
| Color Temperature (Kelvins) | 3500 | 3500 | 3500 | 3500 | 3500 |
| Motion Detection Range | 15ft. | 15ft. | 30ft. | 45ft. | 70ft. |
| Dusk-to-dawn |
|
|
|||
| Approximate battery life under normal use and conditions | 1 year | 1 year |
Videos
Page 1 of 1Start OverPage 1 of 1
Videos for this product
10:49
Click to play video
How To Install The Ring Mailbox Sensor
One Hour Smart Home
Videos for this product
0:10
Click to play video
Customer Review: Know when your mailbox isbeing opened
Ira L. Turner
Videos for this product
0:07
Click to play video
Works perfect in the AirBox Deep Ring Smart Mailbox
Brandon
Mostly works, but does have intermittent disconnects, and sharing is not available
I chose the Ring Mailbox Sensor because it not only had reviews that seemed comparable to other brands, but I also already had some Ring cameras (so no extra apps needed).In short, I've had it installed for about a month now, and while it does seem to quite reliably give me alerts on my phone (via the Ring app), when I tap on the alert to take action, the device often shows up as disconnected/offline. My theory is that it seems the communication to the bridge device is more reliable when initiated by the sensor to the bridge, versus from the bridge to the sensor.A more annoying fact, that I did not discover until after installation and wanted to 'share' it with a family member (just as I do our doorbell), I found that the Mailbox Sensor does not support sharing. So only the account owner gets alerts. (I did vote for this feature to be added on the Ring site for feature modification requests, as many others had the same complaint.)Now for the details.... during installation, the app/instructions ask you to choose if you have a plastic or metal mailbox. Well, I have a cast aluminum mailbox installed within a brick pillar at the road. I chose metal, as it seemed the only difference was whether it recommended using the external antennae or not (I did use it). I also did not want the sensor to be easily visible, adding weight to the door, or reducing the amount of space in my mailbox for packages and such. So I drilled a hole thru the back of the brick pillar (at a carefully measured spot) and into a top back corner of the mailbox, then mounted the sensor (with Gorilla brand heavy duty double-sided tape) into the top back of the mailbox, with the external antennae run thru the hole and mounted flat on the back of the brick pillar (again with heavy duty double-sided tape), facing the house. I mounted the sensor with the word Ring upside down in the box (which does not affect functionality) so I could slide it down (versus up) to remove it from the bracket (which I left attached) to be able to change batteries. (Re: battery life, I used lithium as recommended, and they still report 100% after one month.) I later caulked the hole in the brick with silicone after confirming functionality.I installed the small bridge device in a downstairs window (technically sitting on the inside window sill, as I wanted to keep it mobile for testing until I attached it anywhere with double-sided tape), so it could be as close to direct line of site as possible. The bridge is exactly 69.3' (211"), or 536cm, from the sensor antennae, with nothing but the window and air between them.Overall, I think this sensor is a good step into the mailbox sensor market for Ring, but it could use some improvements, such as the ability to more reliably stay connected/online to the bridge, and the ability to share the device with other Ring users (as you can with Ring doorbells). I've attached some pictures in case anyone else has a brick encased mailbox and are looking for how others have dealt with the situation.Update 8/15/24: Ring just released an app update that allows users to share the Ring Mailbox with other users (such as family members). So that issue has been resolved.Although I still have occasional issues with the sensor (or hub) disconnecting, so I guess 69' must be near the outer limits of its range. I've also had to replace the Energizer Lithium batteries twice since the sensor was first installed (to give an idea of battery life). No change to the Star rating, however, as the occasional disconnects are still annoying enough to take a star off, even though I generally DO like the sensor (especially as I already have other Ring devices).
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Reviewed in the United States on September 13, 2024
Color: BlackStyle: Motion SensorVerified Purchase
Reviewed in the United States on January 22, 2024
In short, I've had it installed for about a month now, and while it does seem to quite reliably give me alerts on my phone (via the Ring app), when I tap on the alert to take action, the device often shows up as disconnected/offline. My theory is that it seems the communication to the bridge device is more reliable when initiated by the sensor to the bridge, versus from the bridge to the sensor.
A more annoying fact, that I did not discover until after installation and wanted to 'share' it with a family member (just as I do our doorbell), I found that the Mailbox Sensor does not support sharing. So only the account owner gets alerts. (I did vote for this feature to be added on the Ring site for feature modification requests, as many others had the same complaint.)
Now for the details.... during installation, the app/instructions ask you to choose if you have a plastic or metal mailbox. Well, I have a cast aluminum mailbox installed within a brick pillar at the road. I chose metal, as it seemed the only difference was whether it recommended using the external antennae or not (I did use it). I also did not want the sensor to be easily visible, adding weight to the door, or reducing the amount of space in my mailbox for packages and such. So I drilled a hole thru the back of the brick pillar (at a carefully measured spot) and into a top back corner of the mailbox, then mounted the sensor (with Gorilla brand heavy duty double-sided tape) into the top back of the mailbox, with the external antennae run thru the hole and mounted flat on the back of the brick pillar (again with heavy duty double-sided tape), facing the house. I mounted the sensor with the word Ring upside down in the box (which does not affect functionality) so I could slide it down (versus up) to remove it from the bracket (which I left attached) to be able to change batteries. (Re: battery life, I used lithium as recommended, and they still report 100% after one month.) I later caulked the hole in the brick with silicone after confirming functionality.
I installed the small bridge device in a downstairs window (technically sitting on the inside window sill, as I wanted to keep it mobile for testing until I attached it anywhere with double-sided tape), so it could be as close to direct line of site as possible. The bridge is exactly 69.3' (211"), or 536cm, from the sensor antennae, with nothing but the window and air between them.
Overall, I think this sensor is a good step into the mailbox sensor market for Ring, but it could use some improvements, such as the ability to more reliably stay connected/online to the bridge, and the ability to share the device with other Ring users (as you can with Ring doorbells). I've attached some pictures in case anyone else has a brick encased mailbox and are looking for how others have dealt with the situation.
Update 8/15/24: Ring just released an app update that allows users to share the Ring Mailbox with other users (such as family members). So that issue has been resolved.
Although I still have occasional issues with the sensor (or hub) disconnecting, so I guess 69' must be near the outer limits of its range. I've also had to replace the Energizer Lithium batteries twice since the sensor was first installed (to give an idea of battery life). No change to the Star rating, however, as the occasional disconnects are still annoying enough to take a star off, even though I generally DO like the sensor (especially as I already have other Ring devices).
Color: BlackStyle: Motion SensorVerified Purchase
Mostly works, but does have intermittent disconnects, and sharing is not available
Reviewed in the United States on January 22, 2024
I chose the Ring Mailbox Sensor because it not only had reviews that seemed comparable to other brands, but I also already had some Ring cameras (so no extra apps needed).Reviewed in the United States on January 22, 2024
In short, I've had it installed for about a month now, and while it does seem to quite reliably give me alerts on my phone (via the Ring app), when I tap on the alert to take action, the device often shows up as disconnected/offline. My theory is that it seems the communication to the bridge device is more reliable when initiated by the sensor to the bridge, versus from the bridge to the sensor.
A more annoying fact, that I did not discover until after installation and wanted to 'share' it with a family member (just as I do our doorbell), I found that the Mailbox Sensor does not support sharing. So only the account owner gets alerts. (I did vote for this feature to be added on the Ring site for feature modification requests, as many others had the same complaint.)
Now for the details.... during installation, the app/instructions ask you to choose if you have a plastic or metal mailbox. Well, I have a cast aluminum mailbox installed within a brick pillar at the road. I chose metal, as it seemed the only difference was whether it recommended using the external antennae or not (I did use it). I also did not want the sensor to be easily visible, adding weight to the door, or reducing the amount of space in my mailbox for packages and such. So I drilled a hole thru the back of the brick pillar (at a carefully measured spot) and into a top back corner of the mailbox, then mounted the sensor (with Gorilla brand heavy duty double-sided tape) into the top back of the mailbox, with the external antennae run thru the hole and mounted flat on the back of the brick pillar (again with heavy duty double-sided tape), facing the house. I mounted the sensor with the word Ring upside down in the box (which does not affect functionality) so I could slide it down (versus up) to remove it from the bracket (which I left attached) to be able to change batteries. (Re: battery life, I used lithium as recommended, and they still report 100% after one month.) I later caulked the hole in the brick with silicone after confirming functionality.
I installed the small bridge device in a downstairs window (technically sitting on the inside window sill, as I wanted to keep it mobile for testing until I attached it anywhere with double-sided tape), so it could be as close to direct line of site as possible. The bridge is exactly 69.3' (211"), or 536cm, from the sensor antennae, with nothing but the window and air between them.
Overall, I think this sensor is a good step into the mailbox sensor market for Ring, but it could use some improvements, such as the ability to more reliably stay connected/online to the bridge, and the ability to share the device with other Ring users (as you can with Ring doorbells). I've attached some pictures in case anyone else has a brick encased mailbox and are looking for how others have dealt with the situation.
Update 8/15/24: Ring just released an app update that allows users to share the Ring Mailbox with other users (such as family members). So that issue has been resolved.
Although I still have occasional issues with the sensor (or hub) disconnecting, so I guess 69' must be near the outer limits of its range. I've also had to replace the Energizer Lithium batteries twice since the sensor was first installed (to give an idea of battery life). No change to the Star rating, however, as the occasional disconnects are still annoying enough to take a star off, even though I generally DO like the sensor (especially as I already have other Ring devices).
Images in this review
