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Ring Video Doorbell Pro with Echo Dot (3rd Gen) - Charcoal
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- This bundle contains Ring Video Doorbell Pro and Echo Dot (3rd Gen).
- 1080p HD video doorbell that lets you see, hear and speak to people from your phone, tablet, or select Echo device.
- Get notifications whenever motion is detected by customizing your motion zones.
- With Live View, you can check in on your home any time through the Ring app.
- Easily setup your Ring Video Doorbell Pro by connecting to wifi via the Ring app and mounting in your desired location.
- Connects to existing doorbell wiring for constant power. Requires a transformer (not included): 16-24VAC, 40VA max, 50/60Hz. No halogen or garden lighting transformers; no DC transformer/power supply.
- Record all your videos, review what you missed for up to 60 days, and share videos and photos for $3/month per device with a Ring Protect Plan.
- Connect your Ring Video Doorbell Pro with Alexa then enable announcements to be alerted when your doorbell is pressed or motion is detected. Talk to visitors through compatible Echo devices by saying “Alexa, talk to the front door”.
We want you to know
Save and share video and photos with an optional Ring Protect Plan (subscription sold separately).
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Home security in your hands
Answer the door from anywhere and watch over your home in 1080HD video with Ring Video Doorbell Pro. You’ll get mobile alerts when anyone comes to your door, so you can see, hear and speak to visitors from your phone, tablet and PC.
Advanced motion detection
Customize your motion zones to focus on the most important areas of your yard.
Easily connects to existing doorbell wiring so you’ll never have to charge a battery.
Choose one of four complimentary faceplates to match your security to your home.
Ring Protect Plan
Get even more out of all your Ring doorbells and cameras with Ring Protect, a comprehensive service that lets you review what you missed. See, save, and share videos and photos when you activate video recording and photo capture for $3/month per device or $10/month per household.
Security and privacy controls in a convenient dashboard
With Control Center, you can add and remove authorized client devices, shared users, and select linked accounts–all from one place on your phone, tablet, or PC. Learn more about security and privacy.
Works with Alexa
Link your Ring account to Alexa for hands-free home monitoring so you'll always know when someone's there. Hear announcements on your Echo devices when your doorbell is pressed, and automatically see a live view of your camera on Echo devices with a screen. Talk to visitors through compatible Echo devices, like Echo Dot or Echo Show, by simply saying “Alexa, talk to the front door.”
Compare Ring Doorbells
|Price||From: -||From: $129.99||From: $249.00||From: $349.99|
|Video Resolution||1080p HD||1080p HD||1080p HD||1080p HD|
|Power Source||Battery or Hardwired||Battery||Hardwired||Hardwired with Power over Ethernet|
|Field of View||160° horizontal, 90° vertical||155° horizontal, 90° vertical||160° horizontal, 90° vertical||160° horizontal, 90° vertical|
|Average Install Time||5 Minutes||5 Minutes||15 Minutes||Professional|
|Dimensions||5.0" x 2.5" x 1.0"||Indoors: 2.26" x 4.40" x 1.16" Outdoors: 1.85" x 3.83" x 0.78"||4.5" x 1.8" x 0.8"||4.7" x 2.8" x 2.2"|
|Wi-Fi Connectivity||2.4 GHz||2.4 GHz||2.4 GHz or 5 GHz||2.4 GHz or 5 GHz|
|Interchangeable Faceplates||Coming soon|
|Quick-Release Rechargeable Battery Pack|
|Advanced Motion Detection|
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But it turns out my expectations were way too high.
I was mesmerized by the commercials, captivated with visions of my gruff, electronically-brazened voice calling out over the speaker “Hey! Whutter you doin’ on my porch! Put that package down, the police are on their way!”
But it doesn’t work that way out here in Suburbia, not in the real world.
Oh, I tried, I really tried. I poured through the meek User Guide that came with the kit, graduated to the FAQs on the Ring website, and made so many calls to Ring Tech Support that I cringed each time in expectation that Ring would announce “You’re exceeded your limit!” But of course, they didn’t. They patiently answered my questions, helped me understand about 30-second versus 60-second video clips and the lag or buffering issue and zones and sensitivity. I learned about Device Health and Speed Test and download and upload speeds.
I moved my mailbox out of the way of the video doorbell. I bought a new porchlight that didn’t cast its ubiquitous glow onto the doorbell. I climbed into a 110-degre attic, swam through an ocean of blown-in insulation to find and replace a doorbell transformer. Because who among us has the tools or the skills to measure the output voltage of your doorbell wires? BTW, your local hardware store does not stock a doorbell transformer that matches the exact specs of the Ring Video Doorbell Pro, I had to order one online.
From a patient cable internet technician, I learned about updating the firmware on my wireless router (“You gotta do this 1, 2 times a year!”). But it was worth it, because now my download and upload speeds are in what Ring calls “the Good Range”. I also purchased and installed the Ring Chime Pro, even though my house is what I would call Small by today’s standards – under1,000 sq. ft.
But none of that helped. Even though when I go to Live View and can see all of my yard in vivid color (or stark black-and-white at night) and see every twig movement and hear far-away roosters crow, it still won’t detect and alert me to a person walking up my driveway, until they are actually standing on my porch directly in front of the camera. Oh, it will do it once in a while, maybe twice in a while, but it won’t do it every time, it won’t do it even a majority of the time. The only time it does it 100% is when the person is actually standing on my porch. I am confident that an intruder could roam my yard at will, do as they will to the cars in my driveway, as long as they don’t climb onto my porch. Well, I can go to Live View and watch every movement, but the Ring Video Doorbell Pro will NOT detect and alert me.
And that myth about me actually speaking to the person on the porch? Well, the ghost of that ship has done sailed, honey, far out into the sunset and ne’er to return. Only the Jehovah’s Witnesses and the Home Improvement Salesmen are willing to stay on my porch after they have rung the doorbell, waiting while it takes 10-15 seconds for the alert to hit my phone, and then the 2-5 minutes it takes for the video to become available for me to view. So no, my expectations were not met.
So, I will keep the new porch light, my wife likes it better than the old one. And I should have moved that mailbox long ago, it is much easier to empty in its new location. And I’ll keep the new doorbell transformer, it is a sturdy, handsome fellow even though it is buried beneath an AC return duct and 16 inches of powder insulation.
But my old doorbell is going back on my porch, and this Ring Video Doorbell Pro is going back to Amazon. It is too unreliable, and does not, can not, WILL NOT work as advertised.
I have tried to contact the company but was told that I needed to verify the make and model of my chimes (only have make no model on them). They said there was nothing they could do. Now I am stuck with a doorbell that doesn't work and service I can't use because they couldn't verify the chime compatibility. Nowhere in the installation instructions was their anything about a chime compatibility and I am not sure that has anything to do with why it quit working.
Save your money and don't buy anything from a company who doesn't stand behind their product.
Revisiting my review once again, making it 4 stars. My doorbell would randomly die after someone pressed it, rendering it useless until I reset the power. I decided to reach out to Ring and after a very brief conversation they offered to send me a replacement device right away. Once I received it, I quickly noticed that it was the same in the front but completely different hardware in the back. I swapped out the old (sent it back to Ring), installed and setup the new (very easy to do by yourself), and for the past month+ it has been working very well. None of the issues I had been experiencing with the original unit have since resurfaced with this new unit.
I'm glad I decided to reach out to Ring for support on this and was very appreciative of the support I incurred including the replacement device.
[JUNE 2018 UPDATE]
Well, my Ring Doorbell Pro died this week. It had gone offline about 3 months ago... then again about a month ago... and now it's completely dead. Previously I would go through the reset / setup procedure and it would come back online. Now there's no lights, etc. Apparently it's a "known issue" according to Ring. Read the numerous reviews here.
I understand electronics are not necessarily meant to last forever, but a $250 weather sealed doorbell that sits in a sheltered environment should last much longer than 2 years. In addition, the fact that Ring claims it's a "known issue" means that they are aware of a design flaw. The flaw could be hardware or software, but a flaw means it's their fault.
However, since they only provide a 1 year warranty, I suppose that makes it my fault.. Not a single person who's reviewed this issue and had any luck with support on this issue.
Support did call me back to advise me to disconnect and reconnect the ring pro to see if that would work. Others who have tried this indicate that it's just a matter of time before it will fail again though. I had to try 3 times before it properly reset.
I'm not going to hold my breath. Buyer beware - if you have money to burn, it's a fantastic device while it is working. I for one will do my research and see if there's a better alternative available while I wait to see if this one dies.
One day while I was out running an errand my ring app on my phone notified me that someone was ringing the doorbell. I don't always answer, but decided to. The young man at my door seemed a bit 'off' and asked for "Nick". There's no one named Nick on my street... or in the small area where I live. I told him he had the wrong house and the guy left. Few minutes later I could not shake that something was off, so I reviewed the entire video footage - Ring captures motion so I was able to see what he did prior to ringing the doorbell. This guy was wearing a hoodie so he covered his hands, looked through my front door window for a good 5+ seconds, then started to check the door to see if perhaps it was open, before deciding to ring the doorbell... all with his hands covered. It was 70 degrees out. Once I answered, he seemed shocked and he quickly pulled up his hood.
I contacted the police and they filed a report. I shared my Ring video with them and they said it was the cleanest video they had seen in some time. Less than two weeks later a detective called me to let me know that the guy who came to my door was indeed looking to burglarize my home. He had been arrested and put in jail for other area burglaries. The detective said that had I not answered the doorbell, my home would most certainly have been broken into that day.
I've had the ring doorbell since September 2016 and this was the first and only time something odd/suspicious was captured and, to say the least, it works!!!
Now onto some of the issues I've had:
1. Ring initially was recording very poorly and sometimes would not capture video properly if at all. I installed a high end wifi extender nearby and problems went away. Previously my wifi signal strength was about 40% at the doorbell location. Now it's close to 100%.
2. My Ring doorbell went offline and it took me who knows how long to realize it. The app has a health monitor - RING why are you not telling me that you're offline??? Why do I need to discover it for myself???? Getting it back online was a bit of a hassle also.
3. Angle. I now see some angled plates for sale but would have liked to have had those when I installed it. It's perpendicular to my door, which means I am not capturing as much motion as I would like. Someone needs to be on my porch before it starts capturing motion. With an angled plate, I could catch them coming up my walkway instead, which is more useful.
4. Costs $30/year to maintain recordings. If I install additional devices, it's an additional $30 per device. Would have liked to get a price break.
Overall, great product. Not sure I've seen a better one on the market. As with any tech, there are always likely to be issues somewhere. Overall, I think this is a good product and well worth the peace of mind.