I don't understand why so much bad reviews ?
I received this cam today, already installed at my front door, connected with Ring app... It was so easy !
Picture is clear, 1080HD, wired with my previous bell switch, no worries about the battery...
Set up with Ring app takes 10 seconds, same for Alexa, same with my Fridge Samsung Family hub... again, so easy
Only one thing matters, a good WiFi. It's the key ! I use 3 Eero pro so I have a strong Wifi everywhere inside and outside of my home but you can also use the Ring Chime pro, less expensive then Eero. It works well, I confirm and I was not paid for this review.
Ring Battery Video Doorbells
See the differences
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Video DoorbellStandard wifi | Built-in rechargeable battery53,051From: $99.99 -
Video Doorbell 3Dual-band wifi | Quick release battery pack31,574From: $179.99 -
Video Doorbell 3 PlusDual-band wifi | Quick release battery pack | Pre-roll video13,447From: $199.99 -
Video Doorbell 4Enhanced wifi connectivity | Improved battery lifeFrom: $199.99
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Ring Protect Plan
Get even more out of all your Ring devices with Protect, a comprehensive service that lets you review what you missed. See, save and share videos and photos when you activate video recording and photo capture for $3/month per device or $10/month per household.
Security and privacy controls in a convenient dashboard
With Control Center, you can add and remove authorized client devices, shared users, and select linked accounts–all from one place on your phone, tablet, or PC. Learn more about security and privacy.
Simple to set up and use
Step 1
Follow the steps in the app to connect to wifi and adjust your settings.
Step 2
Install the mounting bracket in your ideal location.
Step 3
Click your Ring Video Doorbell into place. Now you’re ready to protect.
Compare Ring Video Doorbells
| Price | From: $99.99 | From: $179.99 | From: $199.99 |
| Ratings | (53,051) | (31,574) | (13,447) |
| 1080p HD video quality |
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| On-demand video and two-way talk |
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| Advanced motion detection with motion alerts |
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| 2.4 GHz wifi connectivity |
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| 5.0 GHz wifi connectivity |
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| Removable battery pack |
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| Corner Kit included |
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| Pre-Roll (4-second video previews) |
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Customer Questions & Answers
Customer reviews
Top reviews from the United States
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Reviewed in the United States on June 4, 2020
Verified Purchase
Reviewed in the United States on June 5, 2020
1. The mounting plate on the first generation has connections for the wiring. This made it very easy to remove the device and charge, especially in the winter months where we live and the batteries lose charge. 2nd generation has a mounting plate and the wiring on the back of the unit, which was a pain especially when the existing wire is not very long. This will be a nightmare having to remove this and recharge compared to the 1st generation. I had no issues with the 1st generation. This is a failure for Ring in my opinion. I am debating about keeping my 1st generation instead of this now.
2. The mounting of the device to the frame also sucks. The 1st literally had no gaps and was secure in my opinion. It had guides that made the doorbell align to the mount. The 2nd generation does not and there are gaps all the way around and loose. I mounted it no differently than before, in fact the holes for 1st and 2nd generation are identical which is a plus, but again I see this mounting as a failure for Ring.
I literally just installed this, and outside of the perfect video, I can’t attest to motion and nightvision yet. I am disappointed in the execution of mounting the device. I have no idea why this changed this from the 1st generation but this was a bad move in my opinion. I still have no idea why these require a battery they never stay charged when connected to wiring, but I assume this unit will have the same issue for me as well come winter. They really need to rethink the whole battery idea and have a hardwired version and battery version or fix the way these thing function when power is applied. At this point I may deal with it and hope Ring fixes these mounting and wiring flaws. If this mounted the same way as the 1st generation, I would not be writing a review because I had no issues with the device other than the battery and that wasn’t enough for me to write a review. Excellent otherwise but seriously why did you change the way these mount?
***Update 6/6/2020***
So I decided to keep it primarily because I had already offered to sell my 1st generation to a neighbor, but I did end up having to make some changes. Ultimately I bought some spade terminals and soldered them to my doorbell wire with heat shrink tubing (Ring provided in older versions, but not this one for some reason). While it was easy for me, it won’t be for others. Overall I am still upset over this mounting as it is extremely poor execution when the previous version was perfect. I guess this is Rings way to get the price down to $99 by cutting corners. The doorbell it self seems quality but mounting just plain sucks. I have no other words for it. You can see my updated photos of what I did. There are two photos that show the camera quality difference. The low quality image is from a generation 1 ring and the better quality HD is from the generation 2 ring. Night vision appears to be decent and motion the jury is still out because of the People only filter. I am still trying to tweak it. I am still leaving only 3 stars because of the mounting issues and there is still a gap between the mounting plate and the doorbell. Maybe Ring will fix and send everyone a new mount, but that is wishful thinking.
Verified Purchase
Better video quality, poor installation and mounting (Updated 6/6/2020)
By JDN on June 5, 2020
I had the original Ring Doorbell for about a year and really enjoyed it. It was cheap but lower quality video resolution. It was fine for the time I had it. When the same thing with improved video was being released, I jumped on it. I received it today and got it installed. The video quality is night and day as shown in the photos and much better than the 1st generation. Good work ring. Unfortunately, the installation and mounting sucks compared to the 1st generation. Why they did this, I have no clue but here are the issues.By JDN on June 5, 2020
1. The mounting plate on the first generation has connections for the wiring. This made it very easy to remove the device and charge, especially in the winter months where we live and the batteries lose charge. 2nd generation has a mounting plate and the wiring on the back of the unit, which was a pain especially when the existing wire is not very long. This will be a nightmare having to remove this and recharge compared to the 1st generation. I had no issues with the 1st generation. This is a failure for Ring in my opinion. I am debating about keeping my 1st generation instead of this now.
2. The mounting of the device to the frame also sucks. The 1st literally had no gaps and was secure in my opinion. It had guides that made the doorbell align to the mount. The 2nd generation does not and there are gaps all the way around and loose. I mounted it no differently than before, in fact the holes for 1st and 2nd generation are identical which is a plus, but again I see this mounting as a failure for Ring.
I literally just installed this, and outside of the perfect video, I can’t attest to motion and nightvision yet. I am disappointed in the execution of mounting the device. I have no idea why this changed this from the 1st generation but this was a bad move in my opinion. I still have no idea why these require a battery they never stay charged when connected to wiring, but I assume this unit will have the same issue for me as well come winter. They really need to rethink the whole battery idea and have a hardwired version and battery version or fix the way these thing function when power is applied. At this point I may deal with it and hope Ring fixes these mounting and wiring flaws. If this mounted the same way as the 1st generation, I would not be writing a review because I had no issues with the device other than the battery and that wasn’t enough for me to write a review. Excellent otherwise but seriously why did you change the way these mount?
***Update 6/6/2020***
So I decided to keep it primarily because I had already offered to sell my 1st generation to a neighbor, but I did end up having to make some changes. Ultimately I bought some spade terminals and soldered them to my doorbell wire with heat shrink tubing (Ring provided in older versions, but not this one for some reason). While it was easy for me, it won’t be for others. Overall I am still upset over this mounting as it is extremely poor execution when the previous version was perfect. I guess this is Rings way to get the price down to $99 by cutting corners. The doorbell it self seems quality but mounting just plain sucks. I have no other words for it. You can see my updated photos of what I did. There are two photos that show the camera quality difference. The low quality image is from a generation 1 ring and the better quality HD is from the generation 2 ring. Night vision appears to be decent and motion the jury is still out because of the People only filter. I am still trying to tweak it. I am still leaving only 3 stars because of the mounting issues and there is still a gap between the mounting plate and the doorbell. Maybe Ring will fix and send everyone a new mount, but that is wishful thinking.
Images in this review
