|Brand Name||High Point|
|Item model number||RocketU Dual USB 3.0 for Mac|
|Item Weight||4.8 ounces|
|Product Dimensions||7.8 x 6.8 x 1.2 inches|
|Item Dimensions L x W x H||7.75 x 6.81 x 1.18 inches|
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RocketU HighPoint Dual USB 3.0 for Mac Components
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Top Customer Reviews
From HighPoint-tech.com's own website on Apr 28, 2012:
"The RocketU currently does not support sleep mode in a Mac Pro. We are researching this issue and will provide the fix at later."
That message is several months old, so it is apparent they won't or can't fix the problem. I find it inexcusable for any company to package a Mac specific product that does not support somethings as standard Sleep mode. Your Mac Pro will simply refuse to sleep.
To make matters worse, there is no easy way to uninstall their driver.
Reviews here and elsewhere seem to indicate that this board is the best available for USB 3 on a Mac Pro, and the board does in fact seem to work okay on different USB 3 devices. But to break Sleep Mode is simply unacceptable.
I would recommend looking for a different solution.
Not disappointed (so far so good). It installed without fuss (10.7.3) and works like you'd expect (no-brainer USB).
The RAID setup is more complicated, but nothing to fret over.
The interface works with Safari, and is not that difficult to use (it's just like their other cards, in fact - PC or Mac). A bit clunky for a simple card like this one, but it gets the job done. The RAID 1 support makes this card a good option for external backup.
I have no complaints about the performance (RAID 1) - no noticeable difference between using this card and the Mac's internal bays (which is saying quite a lot for USB-related storage).
Initially, I didn't even realize this card supported RAID, and almost confused this product with the "A" model (Highpoint uses "AM" to refer to Mac-only cards). Be careful, as some retailers apparently haven't bothered to read the product descriptions - they are not the same thing.
RAID 1 is a good option for a card like this. It's a good backup solution on the cheap. Their RAID utility seems to work off any browser (Safari works fine) and was pretty simple to use. Really, despite Highpoint marketing the card as an upgrade, it offers a lot more than competing models - I would definitely recommend this product for other Mac users.
Highpoint finally admitted in a support message that "This card doesn't support OSX 10.7.5. Currently there is a technical issue needs Apple design team to fix. We've filed the bug report and still wait for Apple's reply."
When pressed, HighPoint blames the card's limitations on Apple again;
"The ball is on Apple design team whether they want to fix the bug or not. From Apple's reply, the bug won't be guaranteed to be fixed. Currently we don't have RU series HBA that can work in OSX 10.7 and OSX 10.8.x".
Highpoint will not accept a return, nor will they offer to issue credit toward the purchase of other drives, RAID products or even cables.
The manufacturer seems to be in denial that their product does not work on current Mac OS systems, and they have not corrected their marketing materials to address this limitation.
La Cie and Sonnet claim to make compatible PCIe to USB 3 cards, but I will carefully research these items before I buy;
* The Sonnet card is the USB3M-E, and Sonnet's website claims Mountain Lion compatibility.
Sonnet Allegro USB 3.0 PCIe Card (2-Ports, Macintosh/Windows) USB3M-E
* Amazon's listing of the "LaCie USB 3.0 PCI Express Card" suggests Mac compatibility, but LaCie's data sheet only says it works with Windows XP, Windows Vista and Windows 7. Am waiting for a clarification from their Tech Support office.
Most Recent Customer Reviews
BEWARE! This device is ONLY compatible with storage devices (flash drives, hard drives, etc). It does NOT work with other external devices like webcams or others. Read morePublished 23 months ago by The Black Tag Kompany
Product did not work on my Mac Pro so I'm unable to use my logitech webcams on USB 3.0. Very disappointedPublished on February 20, 2014 by Reuben Hall
I purchased this a while back to get USB 3.0 on my Mac Pro 3,1 but it didn't work. I guess there is a software issue with 10.6.8 and usb 3 cards. anyway. Read morePublished on July 30, 2013 by Anthony Miles
I did research to be sure that this card would work with my Mac Pro desktop computer. I am running OS Lion (version 10.7. Read morePublished on June 21, 2013 by C. Donnelly
I got this board to give me flexibility in my 2008 Mac Pro (Snow Leopard 10.6.8) because I work a lot with large data files. Read morePublished on April 2, 2013 by RatVega
I bought this card in a hurry and did not read the reviews. DO NOT BUY if you are on 10.8.2Published on March 28, 2013 by PH
What a joke. I've read and read about these cards, and tried everything from contacting support, which is a puzzle palace of frustration, (I can appreciate how a Windows users... Read morePublished on March 1, 2013 by MacP