|Brand Name||High Point|
|Item model number||RocketU Dual USB 3.0 for Mac|
|Item Weight||4.8 ounces|
|Product Dimensions||7.8 x 6.8 x 1.2 inches|
|Item Dimensions L x W x H||7.75 x 6.81 x 1.18 inches|
RocketU HighPoint Dual USB 3.0 for Mac Components
|Price:||$51.08 & FREE Shipping. Details|
|You Save:||$8.91 (15%)|
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|Item Dimensions||6.81 x 7.75 x 1.18 in||5.5 x 8.75 x 1.25 in||5.2 x 5.8 x 1.2 in||5.35 x 8.66 x 1.42 in||5.6 x 8 x 1.4 in|
The Industry’s First PCI-E Gen 2 x1 USB 3.0 RAID HBA for the Apple Mac Pro and OS X Operating system. The RocketU Dual USB 3.0 for Mac is a low-cost, PCI-E 2.0 HBA that delivers 5Gb/s performance, and is ideal for a variety of external storage configurations. The RocketU Dual USB 3.0 for Mac supports RAID 0, 1, and JBOD configurations.
Top customer reviews
Not disappointed (so far so good). It installed without fuss (10.7.3) and works like you'd expect (no-brainer USB).
The RAID setup is more complicated, but nothing to fret over.
The interface works with Safari, and is not that difficult to use (it's just like their other cards, in fact - PC or Mac). A bit clunky for a simple card like this one, but it gets the job done. The RAID 1 support makes this card a good option for external backup.
I have no complaints about the performance (RAID 1) - no noticeable difference between using this card and the Mac's internal bays (which is saying quite a lot for USB-related storage).
Highpoint finally admitted in a support message that "This card doesn't support OSX 10.7.5. Currently there is a technical issue needs Apple design team to fix. We've filed the bug report and still wait for Apple's reply."
When pressed, HighPoint blames the card's limitations on Apple again;
"The ball is on Apple design team whether they want to fix the bug or not. From Apple's reply, the bug won't be guaranteed to be fixed. Currently we don't have RU series HBA that can work in OSX 10.7 and OSX 10.8.x".
Highpoint will not accept a return, nor will they offer to issue credit toward the purchase of other drives, RAID products or even cables.
The manufacturer seems to be in denial that their product does not work on current Mac OS systems, and they have not corrected their marketing materials to address this limitation.
La Cie and Sonnet claim to make compatible PCIe to USB 3 cards, but I will carefully research these items before I buy;
* The Sonnet card is the USB3M-E, and Sonnet's website claims Mountain Lion compatibility.
Sonnet Allegro USB 3.0 PCIe Card (2-Ports, Macintosh/Windows) USB3M-E
* Amazon's listing of the "LaCie USB 3.0 PCI Express Card" suggests Mac compatibility, but LaCie's data sheet only says it works with Windows XP, Windows Vista and Windows 7. Am waiting for a clarification from their Tech Support office.
System profiler shows the drivers installed for the card, however when I plug in either my 705GB OWC Mercury Elite On the Go, or the 2TB WD My Passport it tells me the drive isn't initialized, and asks to ignore, initialize, or eject. When I plug this into the standard USB 2.0 port it mounts just fine.
Also the drive shows up in Disk Utility but not at a level where you can access it OR eject it. It simply shows up as an un-formated disc.
The bigger mystery for me is that it did work once on Lion for about 10 minutes. The next time I tried to mount the disc it didn't show up as formatted. I decided to upgrade to ML and try the CalDigital drivers as others have had luck with them on the 4 port card. Nada.
So after uninstalling and reinstalling the drivers half a dozen times with the same results I'm shipping this back.
So thanks HighPoint for giving us the opportunity to feel like a PC user. I suggest instead of rushing out for a new revenue stream you make a working piece of hardware. I will never look at your company again as a viable hardware option. To many decent companies out there who are actually trying.
"Dear customer, the RocketU 1022AM does not support OS X 10.7.5, it will work up to 10.7.4 and 10.8.4"
So it appears that they started supporting OS Mountain Lion but have given up on future updates to the Mac OS Lion operating system. The card is therefore useless for my computer configuration.
Also of note: this card requires external power from a 4 pin Molex connector. For 2006 MacPro this required splitting the power from the CD burner, routing it behind the back of the CD peripheral bay, and adding a Molex extender to reach the PCI card on the opposite side of the computer. Needless to say this was not an easy process given the density of the cords behind the one open area from the CD peripheral bay to the rest of the computer.
From HighPoint-tech.com's own website on Apr 28, 2012:
"The RocketU currently does not support sleep mode in a Mac Pro. We are researching this issue and will provide the fix at later."
That message is several months old, so it is apparent they won't or can't fix the problem. I find it inexcusable for any company to package a Mac specific product that does not support somethings as standard Sleep mode. Your Mac Pro will simply refuse to sleep.
To make matters worse, there is no easy way to uninstall their driver.
Reviews here and elsewhere seem to indicate that this board is the best available for USB 3 on a Mac Pro, and the board does in fact seem to work okay on different USB 3 devices. But to break Sleep Mode is simply unacceptable.
I would recommend looking for a different solution.