Amazon.com: Customer reviews: Roku Streaming Stick (3600R) | Portable HD Streaming Player, Quad-Core Processor, Dual-Band Wi-Fi, Point Anywhere Remote (Certified Refurbished)

Top positive review

132 people found this helpful

Love it!

ByMary S.on November 18, 2016

This is my first Roku product. I got frustrated with my Chromecast not casting Amazon prime, plus the quality looked bad on my TV. I bought the refurbished 3600 streaming stick because for one, as frustrated as I was with my Chromecast, it's all I ever knew of streaming devices. Second, I wanted to stay as close to my $35 Chromecast just Incase I wasn't happy with the Roku stick. The Roku stick arrived early, which was a bonus, and surprisingly more simple to set up than my Chromecast. I like the remote, actually...I LOVE the remote. It's nice to be able to use my phone, but for my 7 year old who is not allowed on our smartphones, finding TV shows with the Chromecast was difficult. (We only stream TV, we cut the cord over a year ago). My 7 year old easily can navigate through the home screen, and search using the remote. But she also found out (something she taught me and dad) she can cast her YouTube videos on the TV via the cast button as well. I also love the quality of video. My Chromecast claimwdbto cast at 1080p, but it was always bad, colors were off even, and with the fastest available cable internet available in my rural area (the middle speed out of 3 choices. It's 15,30, or 50mpg's or something, im not sure the lingo for speed) our Chromecast constantly buffered and crashed. A month before buying the Roku I lowered my internet connection to the slowest speed available because of money. The Roku stick, on with the lowest cable internet package available, and with 3 smartphones, a Dell desktop running Windows 10, and a nabi dream tab ALL connected to my wifi, streams beautiful picture quality with no buffering. My TV is worth watching again! I can access content not available on my Chromecast (Amazon prime for example) and again, i can't stress how much I love the home screen and remote. My husband is also very happy with the product, to the degree we will be buying another one cause our Chromecast is laying in a dresser drawer, and we move the roku stick from the living room to the bedroom TV. And in the end, my awesome refurbished streaming stick cost LESS than the Chromecast, and was shipped to my mailbox. After taxes, the 18mile drive one way to Walmart to buy the Chromecast, and 18miles back, the $5 dollars more for the refurbished stick was way less in the end. And I don't know if this is a good thing or not, haha, but we enjoy watching TV again! (Maybe too much since I'm getting less sleep catching up on shows on Amazon I haven't been able to watch!!!) Thanks for this wonderful product!

Top critical review

See all 114 critical reviews›

One person found this helpful

Very unstable

By49erinncon July 5, 2017

I used to have the square box Roku type and never had issues with either unit. I recently moved and opted to get the stick. I have had nothing but problems with it. The most annoying is that the screen often goes white while the sound is still playing. To get a picture back, you have to go back to the home screen and then go back into the program you were watching. This is a known issue for this unit based on the web searches I did. I have also never had an issue with audio syncing with video until I got this stick. I have tried to adjust it with my TV and AV receiver but I still cannot get a perfect match which is very annoying when watching a show or movie. Also, this stick gets very hot. I had no idea until I started getting the white screen and went to unplug it to see if it would fix the white screen. I'm not sure this stick should be generating as much heat as it does. My Roku blocks never got anywhere near this warm and I can't help but wonder if the heat is contributing to some of the other problems I'm having.

The only reason I bought this is because I recently purchased a new TV with SmartCast but it didn't allow me to use Amazon Prime on it and it can only be controlled with my phone. This was not good because my young kids are used to the Roku remote. So, I got it so they could watch TV without me having to help or use my phone. In hindsight, I should have returned this and just stuck with the regular type of Roku.

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Showing 21-30 of 382 reviews(Verified Purchases). See all 399 reviews

Remote wouldn't pair

Byjackon July 19, 2017

Verified Purchase

Remote wouldn't pair with the Stick, no matter what. Didn't work out of the box and didn't pair following instructions in the box or on the Roku site (which were different). Product looked like new stock in a basic box but seems like the refurbisher needs to up the quality control. Naturally there was no problem returning to Amazon but I would have been disappointed if I had ordered it right before traveling. I have another one (purchased new) that I use all the time for travelling and was adding another for my daughter to use.

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Does not work!!

ByStylistbrookeon March 14, 2017

Verified Purchase

This refurbished Roku was not worth the discount. It does not work most of the time. I have to remove the batteries over and over again to get it to work properly. The buttons get confused and do the wrong thing or they don't work at all. I was going to and should have returned it but it's just too much trouble.

11 comment One person found this helpful. Was this review helpful to you?YesNo

Terrific product for a terrific price!

ByNancyKon July 6, 2017

Verified Purchase

I have a regular Roku player at home, but since we travel a lot this will be perfect in our RV or at timeshare.
The nice compact size makes it easy to travel with, and it has all the features of our regular Roku player.
The Roku app on our phone works perfectly as a remote control for the Roku stick.
Also, I can use it at all on a second TV in the house without having to move the regular player from my living room into the bedroom.

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If youre looking for an economic solution to a tight budget, this is it!

Bykatbirdon May 6, 2017

Verified Purchase

This is just what i was looking for!! You can actually pick your selection of networks. I love CBS for around 6$ a month! And amazon prime or netflix for my movies . Its great! I wouldnt have anything else..and its a simple setup, all ya need is a wireless router. Arrived sooner than expected..packaging was like new and so was the product, cant tell its refurbished..

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the device worked great for a few days then the remote did not ...

ByAmazon Customeron June 4, 2017

Verified Purchase

the device worked great for a few days then the remote did not stay connected to the roku device. next time i will not buy refurbished and pay for the new one. besides the remote not working the roku is great.

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Defective out of the box

ByDan the Saxmanon July 11, 2017

Verified Purchase

I have no problem buying refurb items, and usually find the item appears to be 100% in appearance and operation, but not in this case. I received a unit that displayed a purple DHCP error screen, and no amount of rebooting and changing of cables fixed the problem. My several other Roku's work fine with my setup, but not this refurb. The unit appearance was excellent, as was the plain brown packaging. Returned for refund. I'll pay the extra for a new unit next time.

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You want Roku if you want to cut the cable

ByBruce D. Holteon June 21, 2017

Verified Purchase

We are so glad we cut the cable and installed Roku. No monthly fees, easy to set up and has been trouble free

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I need a remote that works, please.

ByRobert Bumgardneron June 21, 2017

Verified Purchase

Everything is great, except I need a remote that works. The remote continues to malfunction or just quit. I must open the battery compartment and disconnect a battery, and then reinsert for it to reset and begin to function again. A real pain, and I would like one that functions correctly.

Thank you

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Great for cord-cutters

ByMark Sullivanon February 7, 2017

Verified Purchase

Got this because of adding SlingTV to my cord-cutting options (already had Netflix and Amazon). Remote makes switching between them easy, and the performance on my WiFi connection is very good, verging on excellent. My first unit failed to power up, but the replacement came quickly, as did the refund.

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I believe the product is good, but I wouldn't recommend a refurbished unit

ByAnne Benderon July 17, 2017

Verified Purchase

I have several Rokus and all have worked well. This one was 'certified, refurbished' and I needed something for a TV I have on a porch. It didn't work well and I thought it might be because of the location. So I waited until I had a chance to try it on a TV closer to the WiFi Modem, and it doesn't work at all. Now it's too late to return it. I believe the product is good, but I wouldn't recommend a refurbished unit.