|Item Weight||0.64 ounces|
|Product Dimensions||3.1 x 1.1 x 0.5 inches|
|Item model number||3500R|
|Batteries||2 AA batteries required. (included)|
|Color Name||Black, Purple|
|Special Features||Display personal media. Share your own home videos, photos and music stored on your phone with the free Roku iOS and Android app., Channel shortcut buttons. Jump straight to favorite channels such as Netflix and M-GO with the push of a button.|
Roku Streaming Stick (3500R) (2014 Model)
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- Compact stick design. Plugs discreetly right into the HDMI port. Great for wall-mounted TVs.
- 2,000+ entertainment channels and counting. By far the most movies, sports, news, music and kids' shows of any streaming player.
- Control with remote or mobile. You can choose to control your entertainment via your iOS or Android device. Or use the included remote that everybody can share. It's your choice.
- Send to TV from mobile. Use mobile apps, such as Netflix and YouTube, to cast videos from your phone straight to your TV.
- Stunning HD video quality. Immerse yourself in the action with rich, vibrant video streaming up to 1080p* HD.
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From the manufacturer
TV, the Way You Want It
The biggest streaming channel lineup. Access to 450,000+ movies and TV episodes on demand. The widest selection of free, subscription, and rental channels. Though, some channels require payment method to access and channel availability is subject to change. Not all content is available in all countries.
4,500+ channels. Watch what you love. Pay only for what you want.
Take it with You
No wires, no fuss. Compact design fits behind just about any TV with HDMI.
Rich, vibrant video streaming with up to 1080P HD.
Your Stuff on TV
Beam photos, songs, and videos from your phone or tablet to your TV.
Roku Streaming Stick
|TV compatibility||HDMI||HDMI or Composite cables||HDMI||HDMI||HDMI (4K video via HDCP 2.2 HDMI)|
|Over 4,500 Streaming channels||✔||✔||✔||✔||✔|
|Access to over 450,000 movies and TV episodes||✔||✔||✔||✔||✔|
|1080P HD Support||✔||✔||✔||✔||✔|
|Built in dual-band wireless||✔||✔||✔||✔||✔|
|Roku Feed - Know when your favorite entertainment is ready to stream||✔||✔||✔||✔||✔|
|Roku Search - Search across top channels by actor, title, or director||✔||✔||✔||✔||✔|
|Send videos, photos and music stored on your smartphone to your TV with Roku mobile app||✔||✔||✔||✔||✔|
|Channel shortcut buttons to popular streaming channels||✔||✔||✔||✔||✔|
|Updated Official Netflix App with Profiles||✔||✔||✔||✔|
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|Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Sold By||4 Seasons Cards N Collectibles Inc||Cosmos TECH||Amazon.com||Shake_Light||eGoodies|
|Item Dimensions||1.05 x 3.1 x 0.45 in||1.6 x 0.8 x 5.5 in||1.18 x 3.38 x 0.5 in||3.74 x 3.74 x 1.23 in||3.5 x 3.5 x 1 in|
|Item Weight||0.64 ounces||—||1.13 ounces||3.46 ounces||5 ounces|
|Internet Applications||Amazon Instant Video||Amazon Instant Video, Google Play, Hulu, Vudu, Netflix||youtube, espn, amazon_instant_video, cbs, hulu, sling_tv, netflix, fox||Amazon Instant Video||Amazon Instant Video, Netflix, Pandora, YouTube, Skype|
|Total HDMI Ports||1||1||0||1||1|
|Total Usb Ports||0||0||0||0||0|
Plug in, and start streaming loads of entertainment to your TV with the Roku Streaming Stick. Enjoy 2,000+ channels with the most movies, TV episodes, music, news, sports, kids" shows and free programming of any streaming player all in up to 1080p*. Control your entertainment from your smartphone with the free Roku app, or use the included remote that everyone can share. Even cast videos from mobile apps, such as Netflix and YouTube, from your phone straight to your TV. And with features like one-stop search**, channel shortcut buttons, and extended-range wireless, you'll fall in love with the simplest, speediest streaming experience out there. The all-new Roku Streaming Stick-it's the stick that streams the most. *Availability of 1080p HD video limited by channel provider and speed of broadband connection.** One-stop search is for movies and TV shows and does not work with all channels. Subscription may be required to access some channels.
Top customer reviews
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A new version Roku Streaming Stick (3600R) can be ordered now. It's still a Roku Stick but faster, slimmer and with some new features such as 'private listening through a phone. Since the price difference is only ten dollars, I can think of no good reason to order this model as a 'new' purchase at this time.
Now, on to the review...
ROKU'S BEST EFFORT THUS FAR
Yes, I'll stand by this statement. Roku has taken all the best things about their devices and compacted it into a stick that takes up minimal space, has varying options for power sources, and works better than anything at this price point... But that doesn't mean it's perfect. Let's get into the meat of the situation and talk about why their best effort is still short in a few places, and why that shouldn't (or should) matter to you.
SO SHOULD I GET THIS OR THE ROKU 1?
The obvious starting conversation here is "should I get Roku Streaming Stick or the Roku 1, since they're both about the same price?" and the answer is a bit more complex than a simple yes or no.
▼ User Interface: The Roku Streaming Stick for HDMI has the same basic user interface as the Roku 1. It seems to be a tiny bit quicker in menus, but it's really not a noticeable difference as far as I'm concerned. The Netflix app is slightly different, but that comes down to personal preference as I can't say one or the other is better; both Netflix interfaces have their merits and their negatives. Most other apps are identical on all Roku devices.
▼ Remote Control: Here's where we hit the first stumbling block for the Roku Streaming Stick. While the Roku 1 supports an IR remote, the Streaming Stick only supports RF. What this means is that if you use a universal remote control, such as Logitech's Harmony series, you will NOT be able to control the Roku Streaming Stick with it. You will be stuck using the Roku Streaming Stick's included remote.
This would not be a problem for most people, but when you're used to an elegant and well-made remote, the Roku Streaming Stick's remote is a huge step down. It's fat, heavy, has odd button placement (why is the "OK" button UNDER the control cross on this, but in the middle on the Roku 1? I much preferred the button in the middle of the cross), has direct buttons for MGo, Netflix, Vudu, and Amazon (which is great if you use all of these, but wastes space if you don't), and of course it lacks controls for other devices like your TV, receiver, or soundbar.
The Roku 1, on the other hand, supports IR input, which means it works perfectly with Logitech's Harmony Remotes. If this is important to you, then you may want to avoid the Roku Streaming Stick. If you plan to use a universal remote in the future, you may want to stick with Roku 1, 2, or 3.
Granted, you can always use the Roku App for Android or iOS on your tablet or phone, but that's not exactly an improvement. The remote app still doesn't control volume or any TV/Audio functions, and additionally ends up draining battery from your phone or tablet. It's a tiny patch for a very big hole. It's also worth noting that the iOS version is for iPhone/iPod touch, and will be blown-up and a bit ugly on an iPad, since Roku hasn't bothered to make a universal version yet.
By the way, you know what's really annoying? When you're in the middle of a movie or show, and you accidentally hit one of the four instant-access buttons at the bottom of the remote (MGo, Amazon, Netflix, Vudu) -- You are instantly popped out of your video and taken to the other channel. I think they should consider an "are you sure?" prompt... Or sell a remote without these buttons!
▼ Heat: There is no doubt about the fact that the Roku Streaming Stick gets hot. The Roku 1 doesn't. This is to be expected when you're dealing with electronics packed into a tiny space, but it remains to be seen whether or not the hotter-running leads to shorter life. The jury's still out on this one.
▼ Power Options: The Roku Streaming Stick MAY work using power solely from your HDTV's HDMI port. This seems to me more common in 2013 model televisions and later, while older HDTVs don't output much power from the HDMI port at all. This means that the Roku Stick must be powered using the included USB cable. For most people, it's a simple matter of connecting to the USB port on your HDTV. For some people who bought cheaper TVs (Element, Sanyo, Emerson, RCA, etc.) there is often no USB port available, and as such these folks will be forced to run the USB cable to the AC brick, and plug into a standard wall outlet.
However, consider that the Roku 1 (and all other models) require using the wall outlet. Period. There is no option for USB power in other Roku models, and as such the Streaming Stick is simply more versatile when it comes to giving it power.
▼ Local Media Connectivity: There are no USB ports, or additional inputs on either the Roku 1 or the Roku Streaming Stick. If you want the USB port, you're stuck getting the Roku 3. Personally, I think it's not worth it because Roku handles local media so poorly. You're far better off getting a dedicated device for local media, such as the mid-range Micca players. Most devices, like the Roku or game consoles, that try to do many things at once tend to fail at the local media by limiting the size, format, container, or codecs of the media files you wish to play.
Essentially, local media is limited on the Roku 1 and Roku Streaming Stick to a network server, such as the EXCELLENT Plex Media Server and it's accompanying app for Roku. I think most people who keep their PC on all the time will be pleased with Plex as their local media source.
▼ Video Connectivity: The Roku Streaming Stick is obviously HDMI only. If your TV is old, you won't be able to use the Roku Streaming Stick very well or at all, and you really should go for the Roku 1 (or other Roku models), which all support AV connections.
▼ Audio Connectivity: The Roku Streaming Stick supports 5.1 audio via HDMI. For those of you with receivers, you would just plug the Roku Streaming Stick directing into your receiver, and then output via HDMI to your TV, monitor, or projector. Your receiver should be able to decode the 5.1 audio from your Roku Stick without a problem. Just make sure you go into Roku Settings and set the audio for Surround Sound instead of Stereo!
The Roku 1 also supports HDMI 5.1, as well as supporting standard RCA red/white stereo and Dolby audio. If your receiver is old and doesn't have HDMI input, then you have no choice: You will NOT be able to get audio from the Streaming Stick and must choose the Roku 1, 2, or 3.
The same applies to soundbars. The Roku Streaming Stick will not output optical (toslink), coaxial, or RCA red/white audio, so your only choices would be to have a soundbar that has HDMI input that passes video to your TV via HDMI outputs (less likely), or to output audio from your TV to your non-HDMI soundbar and keep it in stereo.
▼ Internet Connectivity: The Roku Streaming Stick supports dual-band wireless; the Roku 1 doesn't. If you don't know what any of this means, then you most likely don't need dual-band wireless right now and can get either device without worrying about it.
▼ YouTube: For some reason, Roku has decided that the Roku 1 won't have YouTube yet. They say they're working on it, but it's pretty obvious that withholding YouTube from their lowest-priced Roku box is a means to lean people toward the higher-priced models.
Meanwhile, as something of a surprise, the Roku Streaming Stick does support YouTube natively, and even supports "casting" from YouTube; A method by which you choose your videos on a portable device or PC, and then "send" it to the Roku. The Roku connects to YouTube directly instead of to your device, and plays your video.
It's a good thing they have this, because the built-in YouTube app interface is clunky, and the search is slow and messy. You almost NEED the casting feature for YouTube to be fully functional.
Another note: If you don't have a birth year listed on your Google+ account (oh, yes: You have one. They kinda forced you to) then you won't be able to view age-restricted YouTube videos on the Roku.
If you need YouTube, then the Roku 1 is out for the time being. Maybe in a few months to a year they'll put YouTube on it, but for now the lowest-cost YouTube-capable Roku is the Streaming Stick. If you don't care about YouTube, then the Roku 1 will be fine.
It should be noted that all other video apps are supported on Roku 1. YouTube is the only one missing, so don't worry about missing out on other Roku channels, including private channels. The Streaming Stick and Roku 1 both support every other channel.
▼ Remote Headphone Jack: Neither the Roku 1 or the Streaming Stick have it. When I had my Roku 3, I never used it, but you may have need of such a thing. if that's the case, you need to aim for the Roku 2 or Roku 3.
▼ Send Video/Photo/Music from Roku App: Both devices fully support this feature.
▼ Search: Both devices fully support Roku's system-wide search feature, which can be very handy for finding contend quickly and easily. This is one of Roku's best features, no matter which unit you own.
▼ Casting: As I said above, the Roku Streaming Stick's YouTube app supports "casting", which is the process of choosing content on a portable device such as a smart phone or tablet, and then instructing the Roku Stick to connect with YouTube directly (NOT with your device) and display the video. This feature is also supported by Netflix, so if you don't like searching on your TV screen for videos on Netflix, you can use your portable device, find the video, and then cast it to your Roku Streaming Stick.
Personally, I have yet to need this for Netflix, as the Roku's Netflix interface is quite nice. Your mileage may vary, though.
And of course, the Roku 1 doesn't do this at all. If you really want the casting feature for Netflix and YouTube, the Streaming Stick is your only choice.
▼ Price: Currently, they're priced the same. No winner here.
▼ Fit: Believe it or not, some people have complained that the Roku Streaming Stick doesn't fit in their TV's HDMI port because of placement, proximity to other ports, or space behind the TV if wall-mounted. The Streaming Stick isn't for everyone because of this, and you may find that the standard Roku 1 device is more versatile in terms of where you can connect it.
TIPS AND NOTES
I find that a lot of new Roku users are confused by some things, so I'll try to offer some advice here.
▼ You don't turn it off! The Roku devices are designed to remain on at all times. They don't use much power, and when they're on a menu (even within an app, such as the Netflix or Roku app), they don't use any of your Internet bandwidth. Even if you pause a video and leave for a week, you won't use up your bandwidth. PLEASE, if you want the Roku to work properly and easily, don't unplug it or connect it to a surge protector with a switch that you flip when you're done. DON'T TURN IT OFF unless you need to reset the device for some reason! It will NOT be a problem to leave it on. It's designed that way!
▼ As I noted above, if your HDMI port doesn't supply enough power to the Roku Stick, then search the back of your TV for a USB port and use that to power the Stick, using the included USB cable. That should be enough to do the job, and you won't need to connect to a wall outlet or surge protector.
▼ Harmony Users: We're pretty much boned here. We can't use our Harmony remote or hub to control the Roku Streaming Stick, and that means we're stuck using the Roku remote or the Roku App. Take heart, though: You can always have the Roku App and the Harmony App next to each other, and switch between them on your smartphone or tablet. It's not the best solution, but until Logitech decides to connect to the Roku using WiFi, we're out of luck. Only the Harmony keyboard supports RF.
▼ SPECIAL NOTE FOR HOTEL TRAVELERS: If you're picturing grabbing the Roku Streaming Stick and popping it into the hotel TV, then connecting to the hotel WiFi, you may want to reconsider. The Roku Stick does NOT have a web browser, and many hotels (and other free WiFi suppliers) require you to open a web page and accept their Terms & Conditions before being granted access to the Internet. You can't use your portable device or laptop to accept the Terms & Conditions and then stream on the Roku; The Terms & Conditions are usually required to be accepted ON THE DEVICE THAT IS ACCESSING the Internet, i.e. the Roku Streaming Stick.
What this means is that many hotels will simply NOT allow you to connect a Roku Streaming Stick and start watching videos. You may be able to use the "cast" feature to initiate videos from Netflix if you do it from your PC or portable device (I have not tested this yet), but Amazon, Vudu, Hulu, and all other channels except YouTube will be blocked.
My advice, if you are a traveler dreaming of a simple way to watch movies in the hotel without paying the hotel's PPV prices, is to pick up an HDMI cable and bring your laptop. You will have a far easier time connecting your laptop to the TV and using it as a monitor than you will trying to get a Roku Streaming Stick to access hotel WiFi in many places.
▼ I highly recommend getting a screensaver that has weather and time, and setting it to your local area. It's very handy to have the Roku serve as a clock/weather guide when in screen saver mode.
▼ Don't consider the Roku a gaming device by any means. Yes, there are games, but they're not highly-developed and control is frankly pretty awful. If you want a cheap gaming console, consider the Amazon Fire TV, the Ouya, or pick up a used Wii. The Roku is first and foremost a video streaming device, and the games are an afterthought, at best.
▼ Experienced Users, I said it before and I'll say it again: If you want to access local media on your own server, you MUST get PLEX for Roku. With PLEX Channels you can access CBS shows, NBC shows, South Park Studios, The Daily Show, CW shows, SPIKE TV shows, ABC shows, PBS shows, Comedy Central videos, and tons of other content. With the PLEX Media Server on your PC, you can stream your video library in HD with multi-channel surround a LOT better than most XBMC devices handle it, and this includes fan art, movie sheets, and other bells & whistles. PLEX is well worth the small Roku app price, and the PC PLEX Media Server is free.
New cord-cutters and Cable TV refugees: When you step into the world of streaming video and step away from cable and terrestrial TV entirely, you have to get used to some changes in the way you watch things. Here's my quick guide:
▼ Subscribe to Netflix, Amazon Prime, and Hulu Plus. Combined, they're still way cheaper than any cable bill.
▼ Put Crackle on your channel list. Free movies and TV shows. No subscription required.
▼ Use Plex to watch local media.
▼ Search YouTube for "full show" or "full movie" to get some extra content.
▼ Do not expect to see live sports when you're a cord cutter, unless you subscribe to MLBTV or other sports-related subscription services. You can always buy a nice antenna and view anything that the local network affiliates can broadcast.
▼ If you like old movies, there are tons of Roku channels that have FREE movies. Don't pay for a channel until you've exhausted your search of the free ones!
▼ For the kids, you can set up a Netflix Kids account, and there are plenty of kid-friendly and cartoon-loaded Roku channels.
▼ Roku Private Channels are channels that are not "officially" supported by Roku, but can be added by finding a code and entering it at the Roku website in your account settings. They give you other channel options in a wide variety of content.
▼ With that in mind: DO NOT PAY FOR ROKU PRIVATE CHANNEL LISTS!!! You may see them advertised on various sites (this one included!) and they are a SCAM. You can get a list of private channels by doing an Internet search for "Roku Private Channels" -- These lists people are selling are just compilations of the search results you can get for free. Don't be scammed.
▼ If you're going to turn off the TV for the night, make sure to hit the "Home", "Pause" or "Back" button on your Roku remote. Turning off the TV does not stop the show from streaming, and if you're in a channel/app that does automatic advance to the next episode, it will keep playing while the TV is off. This will use up some bandwidth from your ISP, and worse, it will cause you to lose your place in the episode progression! Note that you can pause a show and come back a day later, and you will not have used any additional electricity or bandwidth. Pausing is fine, but it's still better to just exit the show.
▼ You may not there's no "stop" button on the remote. That's because Roku has always considered the "back" button ( ← ) to be the "stop" function. Back will always take you back to the previous menu, which stops the video in the spot you were at. When you go back to it, most channels will let you resume from that position.
FINAL VERDICT, AND RECOMMENDATION
Assuming the Roku Streaming Stick is durable and holds up to the additional heat it creates, I'm calling this a 4-star device. You give up a few things going to the Stick from the standard Roku boxes (most notably the IR receiver), but you gain a few features, too, and you have a more compact device that allows you to reclaim some space in your entertainment center.
However, it's not perfect. It lacks that IR receiver, which is a MAJOR loss to owners of universal remotes and audio receivers. It does get hot, which may shorten its life. The smaller size doesn't make the Roku any more useful for travel because it lacks a web browser to accept hotel Terms & Conditions, and you'll still be falling back on your laptop, tablet, or smartphone sometimes. It doesn't support AV (Composite) connections at all (not a loss as far as I'm concerned; If you're still on equipment that requires composite cables, it's time for a new TV before you consider a streaming device).
So I'm whipping out FOUR STARS for the Roku Streaming Stick for HDMI. This would have been a five-star review if the Streaming Stick supported IR remotes, but I understand the small size probably makes that unlikely. Still, it's a loss that cripples the device slightly and makes it fall just short of being the best Roku device so far. Currently, that status remains with the Roku 3, but considering price, the Roku Streaming Stick is a good buy for the money for most people.
For those who do have older equipment, heat concerns, universal remotes, or who just don't need YouTube, the Roku 1 remains an excellent value, too. You really can't go wrong with either one.
I want to give this five stars, but I can't. I pre-ordered this from Roku the day it was announced. It is pretty much exactly what I wanted, most of the features of the Roku 3 (which I LOVE), but in a small package that can be hidden behind the TV and powered by the USB port. You may know that Roku took an earlier stab at this with a device the required an MHL port (kind of a super HDMI port), this meant it only worked with some TV's and the device never took off.
I don't know if the very inexpensive Google Chromecast was the push that Roku needed to try to get the Roku Stick right, but sure enough they are back with a device very similar to the original stick but that uses USB and HDMI, instead of the MHL port. So far so good... It should work with any TV that has an HDMI port, but there is no Ethernet so make sure your Wi-Fi is solid.
I received this in the mail today and immediately started setting it up. This process took much too long compared with my setup of the Roku 3 a few months ago which was easy and FAST. I had some trouble getting the device to connect with the remote (I think it was confusing my Roku 3 remote and the newer Roku remote, I finally took the batteries out of the older remote to ensure they didn't stomp on each other).
With the remote connected, I moved onto Wi-Fi, it connected to the Wi-Fi but would not connect to the internet. After going through all sorts of attempts and settings, I decided to hotspot to my phone to see if that would work, and this allowed me to run the Roku updates and load in the channels. After the software update was complete, I connected back to my regular house Wi-Fi and all was well! So this must have been some kind of issue with the combination of the initial Roku Stick software and my network.
After the network was updated then it was on to setting up the individual accounts (Netflix, Amazon VOD, and iHeartRadio being the important ones for us). So I would love to know why Roku does not store the login information and transfer it to all of my devices? (UPDATE: In the comments to this review it was mentioned that Roku does not store ANY of your account information to protect your identity. This is plausible and likely true, but it would be nice if setting up a new device was simpler.)But no, you have to do this manually. Going through this process brought me to the thing that I am really worried about: the response of the remote sucks, it sticks, it lags, and sometimes you are waiting a long time for it to catch up with you. I cannot EVER recall waiting on the Roku 3, at least in regards to responding to commands from the remote.
The last concern I have is the size of the stick and it's fit in the TV. I didn't imagine this would be an issue, and hopefully it won't turn out to be, but when I installed it in the back of the TV, the fit was very tight and there was noticeable pressure put onto the USB cable and the HDMI connection. I am hopeful that this will not cause any issues going forward and I may look at moving it to a different HDMI port to see if there is a better fit, if you encounter this problem, you may want to look at getting a short HDMI extension to avoid putting undesirable pressure on the device.
-Roku's software and interface are the best I have used, and this is exactly like the Roku 3
-Streaming quality seems to be very good thus far
-I've tested all the services we use, and though the setup was tedious everything works and the quality is excellent
-The installed software that needed immediate updating has issues
-Initial setup was NOT smooth (I have done this before, so it should have been!)
-Device response to the remote can lag a lot (this may be the thing that ruins the stick for me)
This device is BRAND NEW, so I am willing to be a little patient with Roku, hopefully as they roll out more updates in the next few weeks some of the issues will be worked out, the remote lag is a MUST fix. People will abandon a device that seems flaky (this is why I am getting rid of my Apple TV's). I am kind of surprised that all of the reviews so far have been almost completely positive, at this point I am a bit disappointed when comparing this to my Roku 3.
After a few weeks and hopefully some updates, I will revise this review, I am hopeful that I will be able to add more stars, but the jury is out on that until I have lived with the device for a while.
UPDATE: October 15, 2014 My Almost Six Month Update
I have not quite given up the device (we still use it all the time). However, if I were making this purchase now I would not buy the Roku Stick, I would buy another Roku 3. It turns out that the Roku Stick has a MUCH less powerful processor than what is in the Roku 3 (a device that is almost a year older). The specs were not released until after the device was on sale as far as I can tell. Were this device to have the power of the Roku 3 (maybe next year!) I would recommend it.
A few issues and work-arounds:
-Start-up is SLOOOOWWWWW. I initially had it powered by the USB port on my television. This meant waiting at least a minute from turn on time to watching a show. Way too long. What I have done instead is powered the Stick from a regular power outlet and the USB power supply. This means as soon as you turn on the TV it is ready to go.
-It has periodic crashes, mostly this just means it won't do anything. So at least weekly restarts are required. While many people are used to this these days it shouldn't be this way. I restart most of my computers at most once a month and often I go months between restarts. The Roku should be less fragile than it is (the Roku 3 IS less fragile).
-The Netflix app, in my opinion, is too demanding for this device. This is particularly noticeable when rewinding a video (at least at 1080p) which is essentially impossible. It just doesn't work. You lose control of the remote and the rewind just doesn't work. I am considering moving this to a 720p TV, it may work better with a smaller fire hose of video attached.
-Amazon VOD in contrast to Netflix works pretty well on the Roku Stick. I have far fewer issues with Amazon, so if that is your primary video source, maybe this isn't such a bad idea.
-I use this on a 1080p TV with a FAST connection to the internet. Once the video is playing, the quality of video and audio is EXCELLENT. It looks great, and once it is rolling everything is fine as long as you don't want to do a quick rewind (which won't work).
-I had an issue with the device not fitting well into an HDMI port. I switched it to a different port, fortunately my TV has several, and it fits fine there, in the comments several people mentioned that you can buy (and maybe request from Roku) a small HDMI extension cable if it will not fit in your TV. I didn't need to do that, but some people might need to do so.