Top critical review
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Roots feed back (and Amazon service in general)
on February 4, 2013
Having watched one DVD only, I'm disappointed - the DVD is substantard, it keeps jumping back to the start of each chapter and freeze framing. The disappointing thing about purchasing on Amazon is if you don't watch things immediately and rush through your purchase - you have no recourse. I purchased the entire series of 'When the Boat Comes in" (along with many other things) by the time I went to watch the last DVD of the last series it broke before I got it out of the box. When I reported it, it was brushed aside as it was considered 'too late'. To this day I've never been able to see the last DVD of the last series. If I don't rush to watch the entire set of DVDs for Roots do I risk the same fate, i.e. a disappointment!
I have purchased books and DVD's on Amazon but am disappointed with this seires and more importantly disappointed that I stil can't see the last few episodes of 'When the Boat comes in'.
Would appreciate your feedback as I would be prepared to send the 'substandard cracked DVD for when the boat comes in' back but am not prepared to rush through the entire series of 'Roots' just to give you feedback on the rest of the disks.
Best regards................../Pauline Askin, Sydney Australia